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Servers Australia Reviews 

264
•
TrustScore 4.5 out of 5

4.4

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Rated 2 out of 5 stars

Have been a colocation customer for a few years. Recently went over our bandwidth allocation significantly due to a backup resync. This was megaport peered data. Charged $2400+GST with no rec... See more

Rated 5 out of 5 stars

Simply the best for local dedicated server hosting. Australian major city DC placements + their team is incredible, highly responsive, and have always explained and solved any issues in a timely fash... See more

Company replied

Rated 5 out of 5 stars

Servers Australia is a pleasure to deal with. It's rare to find Australia-based support these days, and what a difference it makes. I also like not having to deal with both tech support and sales w... See more

Company replied

Company details

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 125037443

  1. Cloud Computing Service
  2. also in
  3. Business-to-Business service
  4. Web hosting company

About Servers Australia

Written by the company

Servers Australia is a leading provider of Australian-based cloud and infrastructure solutions, supporting thousands of businesses with high-performance cloud hosting, 24/7 local support, and a national network of top-tier data centres.

We help businesses stay online, scale quickly, and grow confidently – with solutions built for reliability, flexibility and control. Whether it’s cloud hosting, bare metal, colocation or custom hybrid environments, our infrastructure is engineered to meet the demands of modern business.

We work closely with MSPs, SaaS providers, ecommerce platforms and enterprise IT teams across Australia. We partner with industry leaders – including VMware, Equinix, Veeam, Netapp, Fortinet, Acronis, HPE, AMD – to deliver industry-leading solutions.

At Servers Australia we take a customer-first approach – everything we build, support and deliver is driven by a genuine commitment to helping our customers succeed, no matter where they are on their digital transformation journey.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

264 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.4

All reviews

(264)

9 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Thank you Servers Australia for the great service that you guys provide.
Not only are you all very knowledgeable but quick to respond and very helpful.
Highly recommend.

23 October 2021
Rated 5 out of 5 stars

Great friendly fast service

I had to reach out when one of my clients servers (that we administer) had an issue and the service and support and speed received was terrific. Highly recommend SAU for any cloud based servers.

8 October 2021
Servers Australia logo

Reply from Servers Australia

Hi Angelo, I am so glad we could help you out! That's what we are here for :) I appreciate you taking the time to post a review. Cheers, Jared - CEO

Rated 5 out of 5 stars

Responsive, professional service

Professional and responsive service, even when facing a complicated issue over an extended period of time.

7 October 2021
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Reply from Servers Australia

Thanks for the review Nathan, I am glad we were able to solve your issue! Cheers, Jared - CEO

Rated 5 out of 5 stars

Fast response

The team responded quickly when my server needed rebooting. Got me sorted and back up almost immediately despite lockdown.

30 September 2021
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Reply from Servers Australia

Thanks Jeff, we are here 24/7 no matter what! Cheers, Jared - CEO

Rated 5 out of 5 stars

I would like to say a particular thank…

I would like to say a particular thank you to Kirsty O'Grady, our Account Manager. The personal service and suggestions provided to our team to aid our infrastructure decisions exceed my expectations, particularly given that we are a fairly small customer.

15 September 2021
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service.
Our issue was resolved within an hour on a Sunday. Great service guys

8 September 2021
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Reply from Servers Australia

Thanks so much for the review! Cheers, Jared - CEO

Rated 5 out of 5 stars

Recommend

Knowledge, helpful & approachable

24 August 2021
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Reply from Servers Australia

Thanks for the feedback Simon! - Jared, CEO

Rated 5 out of 5 stars

Great Support and Peace of Mind from Servers Australia

Servers Australia give great support for our custom server, backup, etc.
We are able to concentrate on our business with no need to worry about hardware, communications, etc.
We don't need to know the deep technical details of the server and O/S at all - that's what they do.
They provide 24 x 7 support and assistance whenever we need it.

24 August 2021
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Reply from Servers Australia

Thanks so much for the great feedback Merv! You are a great long term customer, and I appreciate you taking the time to provide a positive review. I am glad we are able to support your hosting needs. Cheers, Jared- CEO

Rated 5 out of 5 stars

Planned maintenance did not cause any…

Planned maintenance did not cause any downtime or any other problems

17 August 2021
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Reply from Servers Australia

Thanks for the feedback John, we have been trying hard to ensure all maintenances are free from errors and downtime, so this is nice to hear! Cheers, Jared - CEO

Rated 5 out of 5 stars

Excellent service from the Support…

Excellent service from the Support team, helped re-activate my Domain, guided update me through account updates and fast to action my support ticket.
The MySAU tool is easy to navigate and manage my account details.

12 August 2021
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Reply from Servers Australia

Thanks for great feedback Henry, and I am glad we were able to help you! Cheers, Jared - CEO

Rated 5 out of 5 stars

My first experience with the "Cloud" has been great!

This is my first experience with "cloud" servers and it has been great!

The sales process was excellent with modifications to suit our needs.

Service support has been outstanding while I bumbled about gaining access to our servers.

Very professional and supportive with a great service, even in lockdown.

9 August 2021
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Reply from Servers Australia

Thanks so much for the kind words Frank, I am glad we could be there and provide a great service for your first Cloud experience. I hope we can continue to be a great partner for you. Cheers, Jared - CEO

Rated 4 out of 5 stars

Servers Australia provided an…

Servers Australia provided an incredibly easy on boarding process. Their Service desk provided useful and efficient service, the feedback was regular and to the point. Thank you.

8 August 2021
Servers Australia logo

Reply from Servers Australia

Hi Chris, thanks for the feedback! Hopefully we can keep this up for you! Cheers, Jared - CEO

Rated 5 out of 5 stars

Honest, fair, efficient and reliable

Honest, fair, efficient and reliable. I migrated from one server to another and the entire process was flawless. Fantastic communication. Clear and concise. Highly recommend.

6 August 2021
Servers Australia logo

Reply from Servers Australia

Hi Elie, Thanks so much for the kind feedback! I am glad we were able to provide a great experience for you. Cheers, Jared - CEO

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