be started the first time with turbo smtp and there were some problems with settings between turbo smtp and senblaster that waere not so logisc but after investigation and patience tubro smtp got the... See more
Company replied
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Their support is excellent, fast, reliable, and they understand the demands of the client. And the LIVE CHAT agents are not AI, they are real HUMANS, and this is very important. And of course, one of... See more
Company replied
People often say: Even a blind chicken finds a grain of corn sometimes. Today, I've discovered this corn and treasure: Nelson from TurboSMTP. Not only did he impress me with his deep expertise, but a... See more
This company are scammers, please don't waste your hard earned money on them. After sign up your account gets activated and less than 5 mins another follow up message comes that your account is closed... See more
Company replied
Company details
About turboSMTP
Written by the company
Deliver your emails
straight to inboxes
We provide reliable and high-performance SMTP services for seamless email delivery.
Try TurboSMTP today!
100% Gdpr
Compliant
Your data is safe with us 🔐
We prioritize user data protection and adopt the best measures and practices to keep it secure.
Free Plan
Available
Sign up now and get 6,000 free emails/month (up to 200/day)!
Global Server
Infrastructure
Our servers and IPs across Europe, the USA, the Middle East, and Asia ensure full compliance with GDPR and other international regulations.
Flexible
SMTP Plans
Choose from a wide range of monthly and pay-as-you-go options, designed to match your email sending needs and volume.
24/7 Professional
Support
TurboSMTP provides 24/7 support via ticket, live chat, and phone in multiple languages, ensuring you're always covered.
turboSMTP Customer Support
Get expert assistance 24/7, in your language.
Our dedicated team is available 24/7, 365 days a year to assist you with any technical, commercial, or general inquiries. Support is available in multiple languages: English, Italian, German, Arabic, French, Russian, Spanish, Romanian, Serbian, and Portuguese.
Get Expert Support
Contact info
Via Palmanova 24, 20132 Milano Italy, 20132, Milan, Italy
- +39 (02) 89 050 969
- info@turbosmtp.com
- www.serversmtp.com
4.1
Great
644 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Noha provided excellent service
Noha provided excellent service; she resolved all my doubts and problems. Congratulations!
15 April 2026
Unprompted review
Super flexible service
Super flexible service, super decent price, always - always - always willing to help! It's amazing, real people, not AI shit supporting.
9 April 2026
Unprompted review
Reply from turboSMTP
Thank you so much for your amazing feedback! 🙏
We truly appreciate your kind words about our flexibility, pricing, and support. It means a lot to hear that our team made a difference — we strongly believe in keeping support human, responsive, and genuinely helpful at all times.
We’re always here whenever you need us! 😊
Awesome Service!
30 March 2026
Unprompted review
Reply from turboSMTP
Thank you for your kind words! We're thrilled to hear you had an awesome experience with our service. Our team is always here to help whenever you need us!
Fast problem solving
30 March 2026
Unprompted review
Reply from turboSMTP
Thank you for your review! We're glad to hear that your issue was resolved quickly. Our team is always here to provide fast and effective support whenever you need it.
Their support is excellent, no AI, just real HUMANS. Fast, reliable, 100% recommended
Their support is excellent, fast, reliable, and they understand the demands of the client. And the LIVE CHAT agents are not AI, they are real HUMANS, and this is very important. And of course, one of the best prices/value/service on the market
23 March 2026
Unprompted review
Reply from turboSMTP
Thank you so much for your wonderful feedback!
We’re truly glad to hear that you found our support fast, reliable, and attentive to your needs. Providing real human assistance through our Live Chat is something we deeply value, so it’s great to know it made a difference in your experience.
Your kind words about our pricing and overall service mean a lot to us. We remain committed to delivering the best possible value and support at all times.
If you ever need anything, we’re always here to help!
Best regards,
TurboSMTP team
Problem renewing a plan - Sorted in no time!
I had a problem renewing a plan, but the support team sorted it out quickly and efficiently!
23 March 2026
Unprompted review
Reply from turboSMTP
We’re glad to hear that the issue with your plan renewal was resolved quickly and efficiently by our support team. Ensuring a smooth experience for our customers is always our priority.
If you need any further assistance, please don’t hesitate to reach out—we’re always here to help!
Best regards,
TurboSMTP team
Reply from turboSMTP
Thank you so much for your kind words and for the 5-star review ⭐
We’re really glad to hear that you had a great experience with our support and that your issue was resolved smoothly. Providing helpful and friendly assistance is always our priority.
If you ever need anything else, we’re here for you 😊
be started the first time with turbo…
be started the first time with turbo smtp and there were some problems with settings between turbo smtp and senblaster that waere not so logisc but after investigation and patience tubro smtp got the job done and we can start mailing
many thanks to the technical guy
20 March 2026
Unprompted review
Reply from turboSMTP
Thank you for sharing your experience!
We understand that getting started for the first time can sometimes come with a few setup challenges, especially when integrating different platforms. We’re glad to hear that, with a bit of investigation and patience, our team was able to resolve the issues and get everything up and running for you.
We’ll be sure to pass your kind words along to our technical team—they’ll truly appreciate it!
Wishing you great success with your email campaigns, and please feel free to reach out anytime you need assistance.
Best regards,
TurboSMTP team
Fast response, reliable.
Had technical issues, they responded within 2 minutes.
16 March 2026
Unprompted review
Reply from turboSMTP
Thank you for your kind feedback! We're glad we could assist you quickly and resolve the issue.
If you ever need any further help, our team is always here for you.
Best regards,
TurboSMTP team
Great service
My company was having problems forwarding emails to some domains. I solved the problem with TurboSMTP and got 100% forwarding. Great service.
16 March 2026
Unprompted review
Reply from turboSMTP
Thank you for your great feedback! We're glad to hear that the forwarding issue was successfully resolved and that you're now achieving 100% delivery.
If you ever need any further assistance, our team is always here to help.
Best regards,
TurboSMTP Team
Subscription cancelled right after purchase, refund denied
I purchased a 100K plan from TurboSMTP for $29.95 to set up an email campaign for a client. After completing the payment and configuring the SMTP, the account was suddenly closed after sending only a small number of emails.
Most of those emails were simply test messages to verify that the setup was working correctly. Shortly after that, the subscription was cancelled and I was informed that the activity did not align with their terms of service.
I contacted support to understand the reason and requested either account reactivation or a refund. Unfortunately, the request for a refund was declined.
Because the service was cancelled almost immediately after purchase, I was unable to use the plan I paid for. This situation also caused issues with my client project.
I hope the company can improve transparency and communication regarding account closures so that customers clearly understand what went wrong.
6 March 2026
Unprompted review
Reply from turboSMTP
Dear Nazaf,
Thank you for your feedback. We’re sorry to hear about your experience and understand the inconvenience this may have caused.
Please note that accounts are only closed in cases where activity is identified as spam or in violation of our terms of service. These measures are essential to protect the deliverability and reputation of all users on our platform.
That said, we would be happy to review your case again and provide more detailed clarification. Kindly contact our support team at cs@turbo-smtp.com with your account details so we can assist you further.
We appreciate your feedback and will continue working on improving our communication and transparency.
Best regards,
TurboSMTP Team
Paid for TurboSMTP but subscription cancelled – No refund, client work affected
I purchased the TurboSMTP 100k plan ($29.95 USD) on 05/03/2026 for a client campaign. Immediately after payment, my subscription was cancelled after sending only 12 emails, 9 of which were test emails to verify the setup.
I contacted TurboSMTP support and provided full details, requesting either a reactivation or a refund. Despite clear explanation, they refused the refund, citing “terms and conditions violation,” without giving a clear or valid reason.
This sudden cancellation not only prevented me from completing legitimate client work but also negatively impacted my professional reputation.
I am sharing this experience as a caution for anyone considering TurboSMTP, especially for new accounts or client campaigns. Proceed with care and ensure you fully understand their terms before paying.
5 March 2026
Unprompted review
Reply from turboSMTP
Thank you for taking the time to share your experience. We’re sorry to hear about the inconvenience caused.
Please note that all accounts are automatically monitored to ensure compliance with our terms of service and to protect the deliverability and reputation of all users on our platform. Accounts are only closed when activity is identified as spam or in violation of these terms.
While we understand your concerns regarding the limited number of emails sent, our system evaluates multiple factors beyond volume alone.
We would be happy to review your case once again and provide further clarification. Kindly contact our support team at cs@turbo-smtp.com with your account details so we can assist you further.
We appreciate your feedback and will continue working to improve transparency and communication.
Best regards,
TurboSMTP Team
Reply from turboSMTP
Thank you so much for your fantastic review! 🌟
We’re thrilled to hear that Hermel was amazing and provided you with such a positive experience. We’ll be sure to pass along your kind words — feedback like yours truly means a lot to our team.
If there’s ever anything else we can assist you with, we’re always here to help!
A good quality platform at a great price
A good quality platform that covers everything we need. Reasonably priced with helpful support.
26 February 2026
Unprompted review
Reply from turboSMTP
We’re delighted to hear that the platform meets all your needs and that you find it both high quality and reasonably priced. It’s especially great to know our support team has been helpful along the way — that’s exactly the experience we aim to provide.
We truly appreciate your support and look forward to continuing to serve you!
The service is very good and the…
The service is very good and the support team consistently does a great job. I recommend it.
25 February 2026
Reply from turboSMTP
Thank you so much for your kind words and recommendation! 🌟
We're thrilled to hear that you’re happy with the service and that our support team has been consistently helpful. Providing reliable service and responsive support is always our top priority, so your feedback truly means a lot to us.
Paid them $853 for unlimited monthly - Bait and Switched on Me
I was on their pro plan because they said my usage exceeded the monthly quota. I setup api use with webhooks for tracking analytics. Then they said I exceeded the pro service amount of emails sent 100k, and recommended I switch to a prepaid annual amount of 1,000,000 emails annually with no monthly restrictions. Perfect, so I thought. I gave them $853 prepaid and then when I went to check my webhook settings, they told me I needed to have at least the pro montly account on top of the $850 I already gave them. Nothing but bait and switch! Stay away, they have terrible customer service and don't really care if you give them business. I switched over to SMTP2GO and much simpler setup and also includes sms with your paid accounts.
21 February 2026
Unprompted review
Reply from turboSMTP
Thank you for taking the time to share your feedback. We’re genuinely sorry to hear about your frustration and understand how this situation could feel confusing.
To clarify, webhook access is included with our Pro monthly plans, but it is not included with the Resell package(pay as you go plans). The prepaid 1,000,000 email plan covers sending volume without monthly limits, however certain advanced features — including webhooks — remain tied to active Pro subscriptions.
We sincerely apologize if this was not communicated clearly before your upgrade. That is never our intention. We understand how important webhook tracking is for analytics workflows, and we should have ensured the feature differences were fully explained upfront.
If you’re open to it, we’d truly appreciate the opportunity to review your account and see how we can make this right. Please reach out to our support team directly on cs@turbo-smtp.com so we can look into possible solutions for you.
Your feedback is valuable, and we’re always working to improve both our communication and customer experience.
SCAM ALERT 🚨 – Stay Away from TurboSMTP
SCAM ALERT 🚨 – Stay Away from TurboSMTP
I purchased a Pro plan just two days ago after being assured by an agent named Abdullah that their service was “the best.” At first, the SMTP connected successfully to my sending app, so I thought everything was fine.
But when I started running simple test emails (blank messages with “test” in the subject), every single one went straight to Gmail’s spam folder. I tried different words and formats, but nothing worked.
When I contacted support, I discovered my DNS records had mysteriously been deleted. I had to redo everything and wait for propagation. After that, I reached out again—no response. I kept trying over and over, only to finally be told my account was blocked, my plan cancelled, and that I shouldn’t expect any refund.
So now I’m out $134 with nothing to show for it. No working service, no support, no refund.
TurboSMTP sold me a promise, took my money, and then shut me down. In my experience, this is nothing short of a scam.
12 February 2026
Unprompted review
Reply from turboSMTP
We’re genuinely sorry to read about your experience and understand how frustrating this situation must feel.
At TurboSMTP, we strive to provide reliable email delivery services and transparent support to all our customers. Deliverability — especially to providers like Gmail — depends on several technical factors, including DNS configuration, authentication records (SPF, DKIM, DMARC), content structure, sending reputation, and account activity. Our team is always available to help review and guide customers through these aspects.
Regarding account suspensions, these actions are never taken lightly. Accounts may be restricted if activity triggers compliance or security checks, in order to protect overall platform integrity and deliverability standards for all users. However, we understand that clearer communication in these moments is essential.
We would truly appreciate the opportunity to review your case in detail. Please contact us directly at cs@turbo-smtp.com with your account information so we can investigate what happened, clarify the DNS issue you mentioned, and review the refund decision if applicable.
Customer satisfaction is important to us, and we’re committed to resolving concerns professionally and fairly.
— The TurboSMTP Team
Excellent Service..Highly recommended...
7 February 2026
Unprompted review
Reply from turboSMTP
Thank you for your wonderful feedback and recommendation. We’re thrilled you had a great experience!
Our account was cancelled becouse of…
Our account was cancelled becouse of card missfunction. I contact support and they want to raise price 90% to activte account again. Not acceptable. Support are very slow, unfriendly and like to talk to a wall.
3 February 2026
Unprompted review
Reply from turboSMTP
Hi Per Ledin, we’re sorry for the frustration this caused.
We understand pricing changes can be disappointing, and we regret that your interaction with our support team didn’t meet expectations. Please reach out to us at cs@turbo-smtp.com so we can review your case and see how we can help.
I was a subscriber in 2018 and I'm…
I was a subscriber in 2018 and I'm using this service again. Support is quick to respond and the service is good.
4 February 2026
Unprompted review
Reply from turboSMTP
Hi Wayan, thanks so much for coming back to us — and for sharing your experience!
We’re really glad to hear you’ve found the service just as good and that our support team has been helpful. We appreciate your trust and support
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