Service was straight forward. Received a call on what would be needed and how much the total was, price wasn’t crazy high but more than the average garage.
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Review summary
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Reviews shaping this summary
Hidden charges. On the service schedule it includes brake fluid and states "Check and top up brake fluid", however I am being charged for brake fluid. Customer service was friendly and professional.... See more
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Good service. Communication needs to be a bit better. I could not reach them on the phone number provided which was very annoying. I am still to get my car but not sure why they have sent the review b... See more
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Customer service was great from Chris. Clearly outlined exactly what the issues of my car was including cost. Obviously they increase the cost from the garage but in terms of service, can’t complain.... See more
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Company details
- #36 of 36 best companies in Vehicle repair shop
- #53 of 53 best companies in Car service
Written by the company
Servicing Stop offer car servicing and MOTs with FREE nationwide collection and delivery from your home, work or a convenient location to one of our approved Servicing Stop garages. We can service any make and model, anywhere. You can book online at servicingstop.co.uk. All parts and labour come with a 12-month guarantee as well as a stamped service book. No additional work carried out without your consent. A recent survey has confirmed Servicing Stop as being up to 60% cheaper than other car service providers. In 2009, Servicing Stop featured on the BBC television programme Dragons Den where the company directors attempted to secure additional investment into the company. Despite receiving offers from three of the Dragons (Peter Jones, James Caan and Deborah Meaden), the brothers ultimately decided to continue the development of the business independently.
Contact info
3.8
Great
77k reviews
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Replied to 99% of negative reviews
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Reply from Servicing Stop
Hi Ale,
Thank you for taking the time to leave us a 5-star review.
We're delighted to hear that you found our service to be efficient and that you had a great experience with us. Your feedback is greatly appreciated and means a lot to the team.
Thank you again for choosing Servicing Stop. We look forward to assisting you again in the future.
Kind Regards,
Liton
Servicing Stop
Awful
Awful - honestly do not bother.
(Unless you’re willing to take a whole day off work and be mucked around for most of that day)
Supposed to collect my car between 8am - 10am, they do not turn up despite communication the night before.
I call servicing stop at 10am, and was informed the driver has just left. They do not arrive at 11am.
I get a separate call in the afternoon trying to charge me more for oil. I refuse !
At 3:30pm I get a call to tell me my car is ready and they will be dropping it back, the person I spoke to put the postcode into the sat nav and advised 1 hour. I get a phone call 1 hour later at 4:30pm, they tell me my car has not left and the policy is the car will be back by 6pm. The staff at the garage are rude and basically tell me there is nothing I can do, they need to another job before mine.
Awful, awful experience
17 July 2026
Unprompted review
Reply from Servicing Stop
Hi Donna,
Thank you for taking the time to share your feedback. We're very sorry to hear about your experience and understand how frustrating it must have been to deal with delays to your vehicle collection, conflicting updates throughout the day, and the uncertainty around when your vehicle would be returned. We also appreciate how disappointing it would have been to feel that your concerns were not handled in the manner you expected.
I've emailed you directly to discuss this further and would be grateful if you could check your inbox. If you can't see my email, please also check your spam or junk folder, as it may have been filtered there.
I look forward to hearing from you and hope we can resolve this matter for you.
Kind regards,
Liton
Servicing Stop
Dean was excellent
17 July 2026
Reply from Servicing Stop
Hi,
Thank you for taking the time to leave us a review. We're delighted to hear that Dean provided you with excellent service, and we'll be sure to pass your kind words on to him.
We always strive to deliver a five-star experience, so if there's anything we could have done to make your experience even better, we'd really appreciate hearing your feedback. If you'd be happy to share your thoughts, please feel free to contact our Customer Experience team at customerservice@servicingstop.co.uk , as we'd love to learn how we can improve.
We hope to have the opportunity to assist you again in the future.
Kind regards,
Liton
Servicing Stop
Reply from Servicing Stop
Hi Joseph,
Thank you for taking the time to leave us a 5-star review.
We're really pleased to hear that you received very good service. I'll be sure to pass your kind feedback on to Joseph, who will be delighted to know his efforts were appreciated.
Thank you for choosing Servicing Stop. We look forward to assisting you again in the future.
Kind Regards,
Liton
Servicing Stop
good all round service
17 July 2026
Reply from Servicing Stop
Hi Rob,
Thank you for taking the time to leave us a 5-star review.
We're delighted to hear you were happy with the all-round service you received. Your feedback is greatly appreciated, and it's wonderful to know we were able to provide a positive experience.
Thank you for choosing Servicing Stop. We look forward to assisting you again in the future.
Kind Regards,
Liton
Servicing Stop
Reply from Servicing Stop
Hi Agas,
Thank you so much for taking the time to leave us a 5-star review.
We're delighted to hear that Chris was able to provide such helpful service. I'll be sure to pass your kind comments on to him, and I'm sure he'll really appreciate the recognition.
Thank you again for choosing Servicing Stop. We look forward to assisting you again in the future.
Kind Regards,
Liton
Servicing Stop
Stress Free Servicing and MOT
It was so convenient to have the car picked up and returned by the garage.
Prompt pick up and the work carried out on the car was fully explained to me and the reason why it was needed.
17 July 2026
Reply from Servicing Stop
Hi Virginia,
Thank you so much for your wonderful 5-star review!
We're delighted to hear that you found our collection and delivery service so convenient and that the whole process was stress-free. It's great to know the garage explained the work clearly and kept you informed about why it was needed.
We really appreciate you taking the time to share your experience, and we look forward to helping you again with your servicing and MOT needs in the future.
Kind regards,
Liton
Servicing Stop
Reply from Servicing Stop
Thank you very much for your positive feedback Eamonn!
It really makes our day hearing our customers express their happiness with the services that we do provide and we hope to see you booking with us again in the future :o)
Very clear and helpful
17 July 2026
Reply from Servicing Stop
Thank you for your kind feedback Andre!
We’re delighted to hear that you found our service to be clear and helpful.
We truly appreciate your support and we look forward to hopefully seeing you booking with us again in the future :o)
Reply from Servicing Stop
Peter, thank you for taking the time to share your feedback with us.
We're delighted to learn that you are happy with the service that you have received and we hope that you will be back to service your vehicle with us again next year :o)
Dean was very kind and friendly.
17 July 2026
Reply from Servicing Stop
It really makes our day hearing our customers express their satisfaction with the service they have received from our team, so thank you for taking the time to leave us a review Laura and please do let us know if we can do anything else for you :o)
Reply from Servicing Stop
Hearing from our customers is important, as it helps us understand how they feel we are doing so we appreciate you taking the time to leave us a review Miss Newton and we will carefully consider the points you’ve raised.
Very professional service
17 July 2026
Reply from Servicing Stop
Thank you for taking the time to share your thoughts with us.
We’re delighted to know that you are pleased with the service you have received and we hope to see you again next year for your vehicle's next service appointment!
Reply from Servicing Stop
Thank you very much for your positive feedback Ruth!
Your satisfaction is our top priority and we're here to help you at any time, so please do come back and see us again if you need any further repairs or maintenance completed! :o)
Excellent customer service
Excellent customer service, kept me informed all the way, think it was Steve who I dealt with
17 July 2026
Reply from Servicing Stop
We’re pleased to hear that everything was communicated clearly and that you always knew what was happening. Keeping our customers informed throughout the process is very important to us, so we really appreciate you taking the time to share your experience with us Lewis.
Please do visit us again next year for your vehicle’s next service appointment, and in the meantime, don’t hesitate to reach out if you need anything.
Reply from Servicing Stop
Customer feedback is extremely important to us so thank you for taking the time to leave us a review Mr Jack and please do come back and see us again if you need any further repairs or maintenance completed!
Service was straight forward but expensive
Service was straight forward. Received a call on what would be needed and how much the total was, price wasn’t crazy high but more than the average garage.
17 July 2026
Reply from Servicing Stop
Customer feedback is extremely valuable, as it helps us to understand how customers feel we are performing, so thank you for taking the time to leave us a review Jack. We will be sure to look into the points that you have raised.
Reply from Servicing Stop
We absolutely love hearing from our customers about their positive experiences with our team so thank you for taking the time to leave us a review David and please do let us know if we can do anything else for you :o)
Would recommend
Car was collected on time. Service and MOT completed quickly. Customer Service staff were friendly and efficient.
17 July 2026
Reply from Servicing Stop
Eldridge, thank you for your fantastic review!
We strive to meet expectations like yours, so it’s wonderful to know we’ve hit the mark.
Please do visit us again next year for your vehicle’s next service appointment, and in the meantime, don’t hesitate to reach out if you need anything.
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