Service was straight forward. Received a call on what would be needed and how much the total was, price wasn’t crazy high but more than the average garage.
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Hidden charges. On the service schedule it includes brake fluid and states "Check and top up brake fluid", however I am being charged for brake fluid. Customer service was friendly and professional.... See more
Company replied
Good service. Communication needs to be a bit better. I could not reach them on the phone number provided which was very annoying. I am still to get my car but not sure why they have sent the review b... See more
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Customer service was great from Chris. Clearly outlined exactly what the issues of my car was including cost. Obviously they increase the cost from the garage but in terms of service, can’t complain.... See more
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Company details
- #36 of 36 best companies in Vehicle repair shop
- #53 of 53 best companies in Car service
Written by the company
Servicing Stop offer car servicing and MOTs with FREE nationwide collection and delivery from your home, work or a convenient location to one of our approved Servicing Stop garages. We can service any make and model, anywhere. You can book online at servicingstop.co.uk. All parts and labour come with a 12-month guarantee as well as a stamped service book. No additional work carried out without your consent. A recent survey has confirmed Servicing Stop as being up to 60% cheaper than other car service providers. In 2009, Servicing Stop featured on the BBC television programme Dragons Den where the company directors attempted to secure additional investment into the company. Despite receiving offers from three of the Dragons (Peter Jones, James Caan and Deborah Meaden), the brothers ultimately decided to continue the development of the business independently.
Contact info
3.8
Great
77k reviews
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This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 48 hours
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Reply from Servicing Stop
Hi Helen,
Thank you for taking the time to leave us a review. We're pleased to hear you found our service easy to use and appreciated the prompt and thorough updates throughout your booking.
We always aim to provide a five-star experience, so if there's anything we could have done to make your experience even better, we'd really appreciate your feedback. Please feel free to contact our Customer Experience team at customerservice@servicingstop.co.uk with your booking details and any suggestions. We'd love to hear how we can improve.
Kind regards,
Liton
Servicing Stop
I booked my car for MOT & full service
I booked my car for MOT & full service. The offer price was very good to ignore. Initial process all went smooth. The problem started once they had my car. They checked the car & rang me back saying i have to pay another £1000 to get MOT pass. I told them to return the car but they refused by saying car can't be driven because it failed MOT. i agreed to collect but they threaten saying it is illegal. The car wasn't worth to pay £1000 for mot. At the end i collected the with paying the initial fee plus oil charge , cost me total of £170 for nothing. What i understand is that they try to find max problems to gain maximise their commission. My advice is that,please dont book for Mot, that is where they target & try to threaten. It was exhausting to deal with, very stressful. Please avoid if u can
9 July 2026
Unprompted review
Reply from Servicing Stop
Hi Jolly,
Thank you for taking the time to leave your review. We're sorry to hear that you were unhappy with your experience and that the process left you feeling stressed.
We take feedback like this seriously and would like the opportunity to investigate the concerns you've raised. Unfortunately, we haven't been able to identify your booking from the information available on your Trustpilot review.
We've contacted you privately through Trustpilot requesting your Job Reference Number or vehicle registration so we can locate your booking and carry out a full investigation. Once we have those details, we'll review what happened and respond accordingly.
Kind regards,
Liton
Servicing Stop
Excellent good service
21 July 2026
Reply from Servicing Stop
Hi Robert,
Thank you for taking the time to leave us a five-star review. We're delighted to hear that you were pleased with the service and had an excellent experience with us.
Your kind feedback is greatly appreciated, and we're pleased we could provide the level of service you expected. We look forward to assisting you again in the future.
Kind regards,
Liton
Servicing Stop
💯 DON NOT USE THIS FRAUDULENT SCAM…
💯 DON NOT USE THIS FRAUDULENT SCAM COMPANY THEY WILL TAKE YOUR MONEY MASSIVELY OVER CHARGE YOU AND CHANCES ARE NO WORK WILL BE DONE ... I booked in for a service paid before to get extra discount took car myself sat down road my car went in for inspection then I got phone call over £1000 works needed doing they then tried to pressure me into agreement I asked them to email me the breakdown my car by now was parked back up was in garage only 15 minutes I then went into garage to talk with them they told me it's not Thier prices or problem it's servicing stop they can't release the car or do nothing until they talk to service stop I asked them (knowing they hadn't) if they had done the service I had paid for to which the mechanic told me the truth that he hadn't yet done the service and he couldn't until service stop confirms I told him directly that I'm not paying over £1000 for works that don't need doing period he laughs and says it's not me this garage or our prices it's servicing stop after spending the day constantly ringing service stop to with I wasn't getting an answer I then told the garage to give me my keys to which he said he can't until service stop grants permission to which I told him he had a choice car keys or I will ensure his insurance premiums goes though the roof and he would not just have me as an unhappy customer he knew exactly what I ment and proceeded to hand me back my keys I drove away out of pocket with no refund and service stop literally refusing to take my calls or reply to emails so if you're stupid enough to take the chance after reading this you deserve to be scammed by this fraudulent company .... So I have provided more details after you can't find what I'm on about I'm also more then happy to provide the emails you failed to respond and obviously you already know that you just stopped taking my calls but nice to see you reply to my trust pilot acting like your a legitimate company when you are not you are con artist that PREY on people struggling financially... Any one reading this please also check out the Facebook pages confirming that I'm definitely not the only person this fraudulent company has ripped off... Every time they send a email asking me if I need a service I will remember the con and make another trust review because it pains me thinking how much money that are making ripping people off
8 August 2025
Unprompted review
Reply from Servicing Stop
Hi,
We're sorry to hear about your experience and appreciate you taking the time to share your feedback.
We've tried to locate your booking and any correspondence using the information available but, unfortunately, we've been unable to identify your case. We have contacted you privately through Trustpilot requesting either your Job Reference Number or your vehicle registration so we can locate your booking and carry out a full investigation into the concerns you've raised.
Once we receive these details, we'll review the matter thoroughly and respond to you directly.
Kind regards,
Liton
Servicing Stop
Friendly and professional pick up/drop…
Friendly and professional pick up/drop off by John. I was kept well informed about timings. Jason explained the mot/service results and gave me a prompt re checking when brake fluid/coolant will be next due. Great service, will use again.
20 July 2026
Reply from Servicing Stop
Hi Laura,
Thank you for taking the time to leave us such a wonderful five-star review. We're delighted to hear that John provided a friendly and professional collection and delivery service, and that you were kept well informed throughout your booking.
It's also great to know Jason took the time to clearly explain the MOT and service results, as well as provide helpful advice on when your brake fluid and coolant would next be due. We'll be sure to pass your kind comments on to both John and Jason.
Thank you for choosing Servicing Stop. We really appreciate your recommendation and look forward to assisting you again in the future.
Kind regards,
Liton
Servicing Stop
Reply from Servicing Stop
Hi Mohd,
Thank you for taking the time to leave us a five-star review. We're delighted to hear that you received good customer service during your booking. Providing helpful, friendly and reliable support is something we strive for, so it's great to know you had a positive experience.
We really appreciate your feedback and look forward to assisting you again in the future.
Kind regards,
Liton
Servicing Stop
Reply from Servicing Stop
Hi John,
Thank you for taking the time to leave us a five-star review. We're delighted to hear you were so pleased with the service and that you'd choose Servicing Stop again.
Your kind words mean a great deal to us, and we'll certainly keep up the good work. We really appreciate your support and look forward to assisting you with your next booking.
Kind regards,
Liton
Servicing Stop
Reply from Servicing Stop
Hi Bryan,
Thank you for taking the time to leave us a review. We appreciate your feedback and completely understand that you haven't had the chance to see your vehicle yet, so it's difficult to comment on the overall experience.
We always aim to provide a five-star service, and we hope that once you've had the opportunity to check your car, you'll be pleased with the work carried out. If there's anything you'd like us to help with or any feedback you'd like to share, we'd be happy to hear from you.
Kind regards,
Liton
Servicing Stop
Easy to book a service and mot and the…
Easy to book a service and mot and the price is ok.
20 July 2026
Unprompted review
Reply from Servicing Stop
Hi Mike,
Thank you for taking the time to leave us a five-star review. We're delighted to hear that you found it easy to book your service and MOT, and that you felt the pricing offered good value.
Making the booking process simple while providing competitive pricing is something we work hard to achieve, so it's great to know you had a positive experience. We appreciate your support and look forward to assisting you again in the future.
Kind regards,
Liton
Servicing Stop
Reply from Servicing Stop
Hi Ian,
Thank you for taking the time to leave us a five-star review. We're delighted to hear that our team was helpful and provided you with honest updates throughout your booking. Clear and transparent communication is something we value, so it's great to know this contributed to your positive experience.
We really appreciate your feedback and look forward to assisting you again in the future.
Kind regards,
Liton
Servicing Stop
Quick efficient service
Quick efficient service. Quick turnaround on the service / the MOT.
Kept me up to date via email / text at all times.
Quick responses on all messages and questions.
Impressive
20 July 2026
Reply from Servicing Stop
Hi Steven,
Thank you for taking the time to leave us such a positive review. We're delighted to hear you were impressed with the quick and efficient service, the fast turnaround on your service and MOT, and that our regular email and text updates kept you informed throughout. It's also great to know your questions were answered promptly.
We always aim to provide a five-star experience, so if there's anything we could have done to make your experience even better, we'd love to hear your feedback.
Kind regards,
Liton
Servicing Stop
Reply from Servicing Stop
Hi Claire,
Thank you for taking the time to leave us a review. We're pleased to hear you found the service and MOT to be a great deal.
We always aim to provide a five-star experience for all of our customers. If there's anything we could have done to make your experience even better, we'd really appreciate your feedback.
Kind regards,
Liton
Servicing Stop
Reply from Servicing Stop
Hi CJA,
Thank you for taking the time to leave us a review.
We're pleased you chose Servicing Stop, but we're sorry to see that your experience didn't quite meet your expectations. We always aim to provide a five-star service, so we'd really appreciate the opportunity to learn more about your experience.
If you're happy to do so, please contact our Customer Experience team at customer.experience@servicingstop.co.uk with your booking details and any additional feedback. Your comments will help us understand where we can improve.
Kind regards,
Liton
Servicing Stop
Reply from Servicing Stop
Hi Chezza,
Thank you for taking the time to leave us a five-star review. We're delighted to hear that you felt well informed throughout your booking. Keeping our customers updated every step of the way is something we strive for, so it's great to know this made a positive difference to your experience.
We really appreciate your support and look forward to assisting you again in the future.
Kind regards,
Liton
Servicing Stop
Trust me stay away from servicing stop
Sent my Alphard in for a service and it came back broken. Now I cant get out of my car from the inside.
Servicing stop said they would get this fixed and since then they have blanked me. They even tried to say my brake fluid needed changing because it was old but when I said it was completely changed just 6weeks ago they started trying to make excuses.
The garage that serviced my vehicle stamped my service book with a Servicing stop stamp which I have now been told has voided my warranty because I cant prove that the garage was an authorised garage to service my vehicle.
This company uses cowboy garages that cant get their own business because they are rogue and cowboys.
Stay well away from this company and go to a proper garage and save yourself in stress and money
15 July 2026
Unprompted review
Reply from Servicing Stop
Hi Martin,
We're sorry to hear about your experience and appreciate you taking the time to share your feedback.
We take the concerns you've raised seriously, including the issues regarding your vehicle, the service documentation and your overall experience. A member of our Customer Experience team will be contacting you by email shortly so we can investigate this matter fully and work with you towards a resolution.
Thank you for your patience while we look into this.
Kind regards,
Liton
Servicing Stop
Reply from Servicing Stop
Customer feedback is extremely important to us so thank you for taking the time to leave us a review Konrad and please do come back and see us again if you need any further repairs or maintenance completed!
Reply from Servicing Stop
We’re delighted to hear that you found our service to be prompt, friendly and efficient. That’s exactly the experience we aim to provide, so we really appreciate you taking the time to share your thoughts with us Jon.
Please do visit us again next year for your vehicle’s next service appointment, and in the meantime, don’t hesitate to reach out if you need anything.
Reply from Servicing Stop
It really makes our day hearing our customers express their satisfaction with the service they have received from our team, so thank you for taking the time to leave us a review Will and please do come back and see us again if you need any further repairs or maintenance completed!
Reply from Servicing Stop
We really appreciate you taking a moment to share your feedback with us Paul.
We are pleased to hear that you are happy with the service that you have received and we hope to see you booking with us again in the future :o)
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