Setfords Reviews 

16,232
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 2,740 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful staff and solicitors for their exceptional efficiency, clear communication, and professional guidance throughout property transactions. Reviewers note that queries are answered promptly, paperwork is handled seamlessly, and the overall remote service makes buying and selling homes stress-free. Many people emphasize the detailed advice and reliable support they receive, ensuring a smooth path to completion. Some reviewers were not happy with the communication, mentioning that transactions took too long and it was frustratingly difficult to get timely responses. A few consumers also felt disconnected when changes occurred regarding their assigned legal representatives without any prior notice.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting extremely efficient, helpful, and professional... See more

Service

Consumers find service to be positive and express great satisfaction with property transactions. Reviewers... See more

Customer service

Customers report positive experiences with customer service, highlighting responsive, knowledgeable, and... See more

Response time

Customers consistently note positive experiences with response time, highlighting prompt and efficient... See more

User experience

Clients share positive opinions on user experience, highlighting an easy, stress-free, and smooth process.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a great experience using Setfords to buy my first flat. Matt was friendly and approachable, and made me feel like there were no silly questions. All my emails were responded to promptly, he was... See more

Company replied

Rated 5 out of 5 stars

Setfords has provided a great service when selling our home in Brighton, the wonderful Ovie Opone has done a very professional job from the introduction throughout to the completion, He was always... See more

Company replied

Rated 5 out of 5 stars

The last time I bought & sold a property it was a complete faff having to appear in person and sign with ink. This remote service (with fixed fee), was delivered seamlessly, with zero hassle and pain... See more

Company replied

Rated 5 out of 5 stars

Great communication, very efficient, polite staff. House sale went through really quickly Sarah and her team were great, any questions where answered quickly. Highly recommended, after a bad experien... See more

Company replied


Company details

  1. #10 of 60 best companies in Lawyer
  2. #6 of 65 best companies in Conveyancer
  3. #1 of 36 best companies in Family Lawyer
  4. #11 of 84 best companies in Law firm
  5. #19 of 155 best companies in Legal Services
  6. #6 of 43 best companies in Property lawyer

Written by the company

Our expert lawyers are located nationwide and work with a central support team based in our head office in Guildford. Because we use technology to enable our lawyers to work flexibly – in many cases from their homes or clients’ offices – we are able to keep overheads low and pass on those savings to our clients. Our unique way of working also ensures our clients deal only with their consultant lawyer – they won’t find themselves handed off to a junior team member who can’t offer the expert advice or personal support they deserve. And because our lawyers don’t have billing targets, they are able to focus on the right number of clients and ensure each and every one gets a dedicated service. We can offer advice on a broad range of legal matters including residential property, employment, family law, commercial property, corporate and commercial matters, and personal injury and clinical negligence cases.


Contact info

4.9

Excellent

TrustScore 5 out of 5

16k reviews

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4.9

All reviews

(16,232)

2,551 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Angie

Rated 5 out of 5 stars

Angie and Anthony Dooling from Amesbury…

Angie and Anthony Dooling from Amesbury were extremely kind, helpful and professional during our house sale and new purchase. We would whole heartedly recommend them, as we already have to several of our friends.

17 June 2025
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Reply from Setfords

Dear Josey,

We appreciate your kind words and are so glad that you found our team helpful and professional during your property sale and purchase. Thank you for recommending us!

Kind regards,
Setfords

Rated 5 out of 5 stars

Angie Dooling was brilliant…

Angie Dooling was brilliant…
Supported me throughout each stage of sailing my house.She explained everything throughly in terms I could understand and always a quick response when I had any questions…would definitely use again …..Thankyou

13 June 2025
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Reply from Setfords

Dear Bridgett,

We're happy to hear that the support Angie provided was so helpful during the process. It's great to know the explanations and quick responses were beneficial. Thank you for your feedback; we appreciate it!

Kind regards,
Setfords

Rated 5 out of 5 stars

Brilliant, reliable and efficient team

Angie Dooling and her assistant Anthony were fabulous! Both were efficient in communications, we had emails with concise information and instructions and calls when needed. Estimated timeframes were provided and we achieved those and completed a week before we thought.

13 June 2025
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Reply from Setfords

Dear Mrs and Mrs Hutchinson-Pratt,

We're so happy to hear about your positive experience with Angie and Anthony. It's wonderful to know that you found the communications efficient and the timeframes accurate. We appreciate your kind words.

Kind regards,
Setfords

Rated 5 out of 5 stars

Angie Dooling & her team are all…

Angie Dooling & her team are all amazing, I wouldn’t go to any one else

19 May 2025
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Reply from Setfords

Dear Alison,

We're happy to hear that you had such a wonderful experience with Angie and her team. Thank you for your positive feedback!

Kind regards,
Setfords

Rated 5 out of 5 stars

Very efficient and easy to contact along with in-depth knowledge and professionalism.

Angie Dooling was brilliant and this was the second time we have used her. Would highly recommend Angie and Setfords.

6 May 2025
Unprompted review
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Reply from Setfords

Thank you for your kind words! We're thrilled to hear you had another positive experience with Angie. We appreciate your recommendation and thank you for taking the time to leave a review.

Kind regards,
Setfords

Rated 5 out of 5 stars

First Time Buyer

I recently had the pleasure of appointing Angie and Anthony to help me with purchasing my first home.

Their knowledge and experience made for a joyful experience. All my questions answered in good time (and yes I asked allot), and excellent at explaining things.

Would highly recommend! Thank you both once again!

16 April 2025
Unprompted review
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Reply from Setfords

Dear Philip,

We're thrilled to hear about your positive experience with Angie and Anthony. It's wonderful to know they were able to make the process of purchasing your first home enjoyable and stress-free. We're so happy you had such a great experience and wish you all the best in your new home!

Kind regards,
Setfords

Rated 5 out of 5 stars

Angie and Anthony were great all…

Angie and Anthony were great all through our complex house move and purchase very approachable lovely people.

4 March 2025
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Reply from Setfords

Dear Jane,

We're so happy to hear that you had a positive experience with Angie and Anthony. We strive to provide our customers with exceptional service, and we're thrilled that you found them to be approachable and helpful.

Kind regards,
Setfords

Rated 5 out of 5 stars

Angie and Anthony are just fantastic

Angie and Anthony are just fantastic. Always keep you informed and chase up everything that is needed. A really thoughtful and professional experience throughout the sale of our house.

19 December 2024
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Reply from Setfords

Dear Trevor,

Thank you for sharing your kind words with us. We are so glad to hear that you were impressed with the level of service you received from Angie and Anthony.

Kind Regards,
Setfords

Rated 5 out of 5 stars

Setfords

Angie, Anthony and Sam made the process of selling dads flat very easy. They dealt with any queries in a timely and professional manner and gave great advice when needed.
I cannot recommend them highly enough

19 December 2024
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Reply from Setfords

Dear Sue,

Thank you for the good review. We value our clients' feedback and we are glad to hear that you were impressed with the level of service you received.

Kind Regards,
Setfords

Rated 5 out of 5 stars

If you can keep your head when all about you are losing theirs

Angie was the calm in the storm. Level headed, professional and the only good thing about our moving process! She dealt with nagging and annoying estate agents and when I felt a Britney 2007 moment creeping in she talked me off the edge. If I ever need to move again I would always use Angie to act on my behalf.

3 October 2024
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Reply from Setfords

Dear Natalie,

Thank you for sharing your kind words with us. It means the world to us and to our entire team! We are thrilled to hear you would recommend our services.

Kind Regards,
Setfords

Rated 5 out of 5 stars

Angie has dealt with a couple of…

Angie has dealt with a couple of transactions for our buy-to-lets over the past 2 years. Angie always replies to emails and communications promptly and handles vendor enquiries without our intervention as much as possible. This is very helpful especially if you are a busy professional. I would highly recommend Angie to anyone looking for conveyancing for their residential properties.

8 August 2024
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Reply from Setfords

Thank you for your great review. We value our clients' feedback and we are glad to hear that you would recommend our services.

Kind regards,
Setfords

Rated 5 out of 5 stars

Totally brilliant 10/10 .

Totally brilliant 10/10 .
Angie Dooling and her son Anthony, were efficient, professional, friendly. They carried out all necessary conveyancing being one step ahead of all, and having extensive knowledge to complete all aspects of selling our house. We cannot praise and thank them enough. We will definitely use them again. Also we will recommend to others .

14 June 2024
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Reply from Setfords

Thank you for sharing your kind words with us. It means the world to us and to our entire team! We are thrilled to hear you would recommend our services.

Kind Regards,
Setfords

Rated 5 out of 5 stars

Very professional and personal service

The professional care and service I recieved was excellent. From start to finish I felt informed and Anthony and Angie worked to complete the sale of my house very efficiently and were always on hand to give advice and chase up some very random queries. I would highly recomend them and would definetly use again.

26 April 2024
Unprompted review
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Reply from Setfords

Thank you for your great review. We value our clients' feedback and we are glad to hear that you would recommend our services.

Kind regards,
Setfords

Rated 5 out of 5 stars

Peace of mind knowing that Angie Dooling would sort any problems with professionalism

Angie Dooling who acted for our house move was excellent, we always had a speedy reply and always professional in every manner She was highly recommended to us and so too do we highly recommend her

14 March 2024
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Reply from Setfords

Thank you for your great review. We value our clients' feedback and we are glad to hear that you would recommend our services.

Kind regards,
Setfords

Rated 5 out of 5 stars

Angie and her Team were absolutely…

Angie and her Team were absolutely incredible during our house conveyance. We had a very complicated chain and Angie made the whole experience a 100 times easier. We all had peace of mind knowing that Setfords were always one step ahead the whole way through.
We would recommend Setfords to any of our family and friends with 100% confidence that they would get the best solicitor around.

14 March 2024
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Reply from Setfords

Thank you for your great review. We value our clients' feedback and we are glad to hear that you would recommend our services.

Kind regards,
Setfords

Rated 5 out of 5 stars

We were represented by Angie from the Amesbury office.…Great team

We had Angie Dowling and her team complete our house sale and purchase from the Amesbury branch of Setfords
They all were amazing and have recommended her to several friends already

14 March 2024
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Reply from Setfords

Thank you for sharing your kind words with us. It means the world to us and to our entire team! We are thrilled to hear you would recommend our services.

Kind Regards,
Setfords

Rated 5 out of 5 stars

Fabulous Service From Start to Finish

Absolutely brilliant from start to finish. Angie, Anthony and Sam are a fabulous team. Reliable, proactive, friendly and full of knowledge, doing they did everything in a timely fashion. Angie was a terrific calming influence when things went wrong due to others in the chain, and was so helpful throughout the whole 6 month process which did not go smoothly. I would highly recommend Setfords and Angie Dooling in particular.

29 January 2024
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Reply from Setfords

Thank you for sharing your kind words with us. It means the world to us and to our entire team! We are thrilled to hear you would recommend our services.

Kind Regards,
Setfords

Rated 5 out of 5 stars

Angie Dooling and Her Fantastic Team

Angie Dooling and her family team have been handling the sale of my house in Amesbury and a corresponding purchase of a house in Warminster.

Angie has been magnicent throughout. The process has been beset by problems, from all in the Chain - initially from my buyers and the bottom of the chain, with latterly my sellers making things difficult.

Angie has been a rock. She clearly knows what she is doing and although frustrated at the reasons for the delays, she maintained a confident and reassuring manner at all times. To put things in perspective, I accepted an offer on my house on 6 July 2023 but was not able to Exchange until 10 Jan 2024 wirh Completion 6 days later on the 16th.

I cannot rate her and her team highly enough as they kept me in the loop throughout and were never too busy to answer my queries by phone and very often in person. Thank you Angie.😄👍😄👍

29 January 2024
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Reply from Setfords

Dear Mr Gould,

Thank you for sharing your kind words with us. It means the world to us and to our entire team! We are glad to hear that you were impressed with the level of service you received.

Kind Regards,
Setfords

Rated 5 out of 5 stars

The conveyancer was absolutely…

Angie Dooling, who dealt with the sale of our house, was absolutely brilliant, our house sale went through very smoothly and quickly. She was always there for you if you needed her, nothing was too much trouble, we will definitely be using her again for when we buy our next house in approximately 12 months time.

29 September 2023
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Reply from Setfords

Dear Lynn,

Thank you for the positive review. We value our clients' feedback and we are glad to hear that you were impressed with the level of service you received.

Kind Regards,
Setfords

Rated 5 out of 5 stars

Angie acting on our behalf for a…

Angie acted on our behalf for a property sale and a purchase. Her and her team were efficient and easy to communicate with. I would definitely seek to instruct her and her team in the future.

4 October 2023
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Reply from Setfords

Dear Collette,

Thank you for the good review. We value our clients' feedback and we are glad to hear that you were impressed with the level of service you received.

Kind Regards,
Setfords

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