Setfords Reviews 

16,232
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 2,740 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful staff and solicitors for their exceptional efficiency, clear communication, and professional guidance throughout property transactions. Reviewers note that queries are answered promptly, paperwork is handled seamlessly, and the overall remote service makes buying and selling homes stress-free. Many people emphasize the detailed advice and reliable support they receive, ensuring a smooth path to completion. Some reviewers were not happy with the communication, mentioning that transactions took too long and it was frustratingly difficult to get timely responses. A few consumers also felt disconnected when changes occurred regarding their assigned legal representatives without any prior notice.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting extremely efficient, helpful, and professional... See more

Service

Consumers find service to be positive and express great satisfaction with property transactions. Reviewers... See more

Customer service

Customers report positive experiences with customer service, highlighting responsive, knowledgeable, and... See more

Response time

Customers consistently note positive experiences with response time, highlighting prompt and efficient... See more

User experience

Clients share positive opinions on user experience, highlighting an easy, stress-free, and smooth process.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a great experience using Setfords to buy my first flat. Matt was friendly and approachable, and made me feel like there were no silly questions. All my emails were responded to promptly, he was... See more

Company replied

Rated 5 out of 5 stars

Setfords has provided a great service when selling our home in Brighton, the wonderful Ovie Opone has done a very professional job from the introduction throughout to the completion, He was always... See more

Company replied

Rated 5 out of 5 stars

The last time I bought & sold a property it was a complete faff having to appear in person and sign with ink. This remote service (with fixed fee), was delivered seamlessly, with zero hassle and pain... See more

Company replied

Rated 5 out of 5 stars

Great communication, very efficient, polite staff. House sale went through really quickly Sarah and her team were great, any questions where answered quickly. Highly recommended, after a bad experien... See more

Company replied


Company details

  1. #10 of 60 best companies in Lawyer
  2. #6 of 65 best companies in Conveyancer
  3. #1 of 36 best companies in Family Lawyer
  4. #11 of 84 best companies in Law firm
  5. #19 of 155 best companies in Legal Services
  6. #6 of 43 best companies in Property lawyer

Written by the company

Our expert lawyers are located nationwide and work with a central support team based in our head office in Guildford. Because we use technology to enable our lawyers to work flexibly – in many cases from their homes or clients’ offices – we are able to keep overheads low and pass on those savings to our clients. Our unique way of working also ensures our clients deal only with their consultant lawyer – they won’t find themselves handed off to a junior team member who can’t offer the expert advice or personal support they deserve. And because our lawyers don’t have billing targets, they are able to focus on the right number of clients and ensure each and every one gets a dedicated service. We can offer advice on a broad range of legal matters including residential property, employment, family law, commercial property, corporate and commercial matters, and personal injury and clinical negligence cases.


Contact info

4.9

Excellent

TrustScore 5 out of 5

16k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(16,232)

2,551 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Angie

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Excellent service from Angie and…

⭐⭐⭐⭐⭐ Excellent service from Angie and Anthony at Setfords

I have recently completed the sale of my property, and I wanted to thank Angie and Anthony at Setfords for the excellent service they provided throughout.

From start to finish they were professional, efficient and always quick to respond to any questions or concerns. They kept me well informed, explained everything clearly and were proactive in moving the sale forward whenever action was needed.

What really stood out was their communication and dedication. They made what can often be a stressful process feel much smoother, and I always felt confident that my sale was in safe hands.

I wouldn't hesitate to recommend Angie, Anthony and the team at Setfords to anyone buying or selling a property. Thank you again for all your hard work – it was very much appreciated.

29 July 2026
Setfords logo

Reply from Setfords

Dear Trevor,

We are delighted to hear about your excellent experience with the sale of your property. It's wonderful to know that our team's professionalism, efficiency, and clear communication made a potentially stressful process much smoother for you. Thank you for your kind words and recommendation.

Kind regards,
Setfords

Rated 5 out of 5 stars

Dealing with Setfords at the Amesbury…

Dealing with Setfords at the Amesbury office has been an absolute pleasure thanks to Angie & Anthony.
Nothing was too much trouble, it was a refreshing to deal with really nice people.
Thank you very much for helping us through this process.

3 August 2026
Setfords logo

Reply from Setfords

Dear Dave,

We're delighted to hear about your positive experience with our team at the Amesbury office. We appreciate your kind words about their helpfulness and pleasant demeanor throughout the process.

Kind regards,
Setfords

Rated 5 out of 5 stars

This is the 3rd time of using setfords…

This is the 3rd time of using setfords for our house sale and purchase. Angie and her team at the Amesbury branch have been amazing. They are very knowledgeable, helpful and thorough. Thank you so much for making our move as stress free as possible.

3 August 2026
Setfords logo

Reply from Setfords

Dear Julie,

We're pleased to hear about your positive experience with your house sale and purchase for the third time. We appreciate your kind words about our team's knowledge, helpfulness, and thoroughness in making your move stress-free.

Kind regards,
Setfords

Rated 5 out of 5 stars

Angie and Sam, thank you

Angie and Sam were professional empathetic and available when I needed to speak with them.

I would recommend Setfords and Angie.

3 August 2026
Setfords logo

Reply from Setfords

Dear Kim,

We're delighted to hear that our team members were professional, empathetic, and available when you needed them. We appreciate your recommendation!

Kind regards,
Setfords

Rated 5 out of 5 stars

Setfords offered Efficiency and Charm

Angie Dooling is very charming and approachable as well as efficient- a rare and very welcome experience for us when dealing with solicitors. She kept us informed at all stages of the conveyancing process and explained the difficult stuff for us very clearly. In all this, Angie was ably assisted by her assistant Anthony (and the friendly dog) at the Setford office to help keep my husband me relaxed.

20 July 2026
Setfords logo

Reply from Setfords

Dear Siglinde,

We're happy to hear about your very positive experience. We're glad that Angie's charming, approachable, and efficient approach kept you informed and explained difficult aspects clearly. It's great to know that the assistance provided helped keep you relaxed.

Kind regards,
Setfords

Rated 5 out of 5 stars

The staff in Amesbury were very…

The staff members in Amesbury were very friendly and helpful. It was lovely to be able to visit and discuss matters. The solicitor, Angie D., worked very hard, keeping me informed of queries and information required . The completion date on the sale of a property was achieved due to their diligence.

13 July 2026
Setfords logo

Reply from Setfords

Dear Mrs Angela Bayliss,

We are delighted to hear about your positive experience with our team in Amesbury. We appreciate your kind words about their friendly and helpful approach, and Angie D.'s diligence in achieving your property sale completion.

Kind regards,
Setfords

Rated 5 out of 5 stars

Very helpful staff at the Amesbury

The staff at the Amesbury office were always very polite and helpful especially with purchasers further down the chain making life difficult by asking for completion then not accepting the dates when offered. Angie was very supportive and tried to keep up with the progress. Completion was achieved with 24 hrs to spare before a deadline which would have seen completion put off for another 2 to 3 weeks. Angie was always very positive through out the procedure which to laymen, like us, is very stressful.

22 April 2026
Setfords logo

Reply from Setfords

Dear Tango Charlie King,

We're happy to hear that the team was polite and helpful, especially with difficult purchasers. We appreciate your kind words regarding the support provided to keep up with the progress. Thank you for acknowledging the positive attitude displayed throughout the stressful procedure!

Kind regards,
Setfords

Rated 5 out of 5 stars

Friendly and personable conveyance solicitors in Amesbury

We found Angie and Anthony very personable. friendly and helpful during what to us was a stressful time.
Angie always responded to our emails quickly keeping us informed as to the progress of the process.
We would certainly recommend Setfords especially the Amesbury office to anyone making a house move.

17 April 2026
Setfords logo

Reply from Setfords

We appreciate your feedback and are happy that Angie and Anthony were personable, friendly, and helpful during a stressful time. We're glad Angie responded quickly to keep you informed. We value your recommendation of Setfords.

Kind regards,
Setfords

Rated 5 out of 5 stars

Anthony and Angie have been absolutely…

Anthony and Angie have been absolutely incredible throughout the whole journey, I couldn’t fault them. They’ve made such a stressful process the best and smoothest they could, I would highly recommend. Their knowledge is clear, thank you so much.

5 March 2026
Setfords logo

Reply from Setfords

Dear Poppy,

We appreciate your wonderful feedback. We're so glad to hear that you had such a positive experience. It's great to know we made the process smooth for you. Thank you for your recommendation!

Kind regards,
Setfords

Rated 5 out of 5 stars

Fantastic experience using Angie and…

Fantastic experience using Angie and Anthony Dooling for our house sale and purchase. Always totally professional and kept us informed throughout. Would definitely recommend, thank you!

16 January 2026
Setfords logo

Reply from Setfords

Dear Ruth,

We appreciate you sharing your experience. We're happy to hear that you received professional service and were well-informed during your transaction. Thank you for recommending our services.

Kind regards,
Setfords

Rated 5 out of 5 stars

Angie and Anthony were always so…

Angie and Anthony were always so helpful. We last sold/brought a house 26 years ago, so things have changed ALOT. They were always patient and helpful regardless of our questions, and made the form filling out, as easy as possible for us.

6 January 2026
Setfords logo

Reply from Setfords

Dear Maria,

We're happy to hear that Angie and Anthony where able to help you navigate the changes in the housing market and simplify the process. Thank you for sharing your positive experience!

Kind regards,
Setfords

Rated 5 out of 5 stars

Angie Dooling was great from the start…

Angie Dooling was great from the start till the end. This was the smoothest house sale and purchase I have ever done.

3 November 2025
Setfords logo

Reply from Setfords

We're happy to hear that your house sale and purchase experience with Angie Dooling went well. Thank you for sharing your positive feedback; we appreciate it greatly!

Kind regards,
Setfords

Rated 5 out of 5 stars

Highly recommend Angie Dooling

I highly recommend Angie Dooling & her team in Amesbury as they took me through my house sale & purchase step by step, answering all my questions quickly. All communication was excellent at this very stressful time & they are trustworthy & professional. Thank you so much Angie

10 October 2025
Unprompted review
Setfords logo

Reply from Setfords

Dear Julie,

We appreciate your kind words about Angie and her team! We're happy to hear they provided excellent communication and support during your house sale and purchase. We value your trust and are glad we could help make this stressful time easier.

Kind regards,
Setfords

Rated 5 out of 5 stars

Angie and Anthony were amazing really…

Angie and Anthony were amazing really helpful at all times responded quickly to emails and phone calls gave us good advise and made the whole experience less stressful

6 October 2025
Setfords logo

Reply from Setfords

We're happy to hear that Angie and Anthony's advice and quick responses made the experience less stressful for you. Thank you for your positive feedback, it means a lot to us.

Kind regards,
Setfords

Rated 5 out of 5 stars

The move was complicated by health but Setfords saw it through

The move was not straight forward due to health issues as I needed medical approval to fly. This meant changes to the contract timing. Angie Dooling in Amesbury was extremely reassuring and brought matters to a conclusion. She provided good quidance throughout

6 October 2025
Setfords logo

Reply from Setfords

Dear Mr Cory,

We're happy to hear that you had a good experience with Angie. We appreciate your feedback and are so glad that you felt reassured during the process and that good guidance was provided.

Kind regards,
Setfords

Rated 5 out of 5 stars

Fantastic service

Angie and Anthony Dooling always provide me with a fantastic service.

22 September 2025
Setfords logo

Reply from Setfords

Dear Mr Tipping,

We're happy to hear that you consistently receive fantastic service from Angie and Anthony. Thank you for sharing your positive experience with us!

Kind regards,
Setfords

Rated 5 out of 5 stars

Setfords Amesbury

I dealt and Angie and Anthony from Amesbury Branch , what can I say they were fabulous always came back to me with any queries I had. Highly recommended. Thanks Angie

22 September 2025
Setfords logo

Reply from Setfords

Dear Mrs Hibbs,

We're happy to hear that you had a great experience with Angie and Anthony and that they were helpful and responsive to your queries. We appreciate your recommendation and thank you for your feedback.

Kind regards,
Setfords

Rated 5 out of 5 stars

I had great trepidation about the whole…

I had great trepidation about the whole process. Angie and Anthony led us through the whole process with thorough knowledge and professionalism, the understanding of knowing that my husband was not happy with the computer, they showed compassion to his disability and produced paper documents.

1 September 2025
Setfords logo

Reply from Setfords

Dear Mrs Riddiford,

We appreciate you sharing your experience with Angie and Anthony. We're glad their team's knowledge and compassion helped guide you through the process.

Kind regards,
Setfords

Rated 5 out of 5 stars

Angie and the team have been fantastic…

Angie and the team have been fantastic through the purchase and the sale of our property, so much so that we had no doubt than to return to her for the second purchase. We had a very tricky sale process and Angie was a rock for the whole process, sharing her vast experience in the field and guiding us throughout and giving honest feedback. She is personable and professional in equal measure we really appreciated her clarity and candor. Would absolutely return for our next sale.

8 August 2025
Unprompted review
Setfords logo

Reply from Setfords

Dear Tim,

We're so happy to hear about your positive experiences with Angie and her team. It's great to know that their experience and guidance were so helpful during a tricky process. We appreciate your kind words and look forward to assisting you again.

Kind regards,
Setfords

Rated 5 out of 5 stars

Excellent as usual!

Clear communication from Angie and her team. As fast as the buyer and his estate agent would allow. Angie has done the legal property work for us and family members many times and she is always a pleasure to deal with!
Well deserves five stars!

28 July 2025
Setfords logo

Reply from Setfords

Dear Helen,

Thank you for your lovely review. It’s great to hear that Angie and her team continue to provide clear communication and reliable support. We really appreciate your continued trust and five-star feedback.

Kind regards,
Setfords

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look