After being scammed by a site called "Kumoj"; which never delivered my Nike Vomero Premium, I had to order a new Debit Card as a precaution even! I subsequently purchased afterwards from Seven Store a... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Advisor Shanaye was extremely helpful when I had multiple queries and log in issue on the app. The chat function worked really well and Shanaye was prompt and friendly in her responses. I really hope... See more
Company replied
WLW3318622 Seven came through for me again! Received the email on the Thursday, trainers on the Friday. As usual arrived in perfect condition, box included. I do like an undamaged box, especiall... See more
Company replied
Can't believe how quick my order was processed. Placed my order late Saturday morning, it was delivered the very next day before twelve. Made me a very happy person poping out to the pub with my new... See more
Company replied
Company details
- #326 of 604 best companies in Clothing Shop
- #157 of 238 best companies in Men's clothes shop
Written by the company
Shop the latest collections from curated mix of progressive designers and iconic brands online at SEVENSTORE. Free UK delivery on orders over £90. https://www.sevenstore.com/
Contact info
United Kingdom
- www.sevenstore.com
4.4
Excellent
4k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from SEVENSTORE
Thank you for your 5‑star review. We’re pleased to hear your experience with our delivery was both fast and accurate. Your positive feedback reflects our commitment to providing a curated and refined shopping experience. We look forward to welcoming you back soon.
Reply from SEVENSTORE
Thank you for your 5‑star review. We’re pleased to hear you’re satisfied with the quality, choice, and delivery experience. At SEVENSTORE, we take pride in offering a curated selection and a seamless service. We look forward to welcoming you again.
Great Experience
Great Experience, helped & adviced on how to return for a bigger size, extremely happy.
17 June 2026
Reply from SEVENSTORE
Thank you for your 5‑star review, John. We’re pleased to hear you found our advice helpful and that you’re happy with your experience. At SEVENSTORE, we take pride in providing a considered and supportive service. We look forward to assisting you again in the future.
Reply from SEVENSTORE
Thank you for your positive feedback. We’re pleased to hear your order was delivered promptly and without any issues. At SEVENSTORE, we take pride in providing a curated and seamless experience, and your satisfaction is important to us. We look forward to assisting you again in the future.
Trainers arrived very quickly and all…
Trainers arrived very quickly and all good, thank you 😊
16 June 2026
Reply from SEVENSTORE
Thank you for your positive feedback, Paul. We’re pleased to hear your trainers arrived quickly and meet your expectations. At SEVENSTORE, we take pride in delivering a curated and seamless experience. We look forward to assisting you again in the future.
Reply from SEVENSTORE
Hi,
Thank you for your review, and I’m really sorry to hear how frustrating this situation has been for you – I completely understand your concerns, and frustration on this situation. Please accept our apologies; this is certainly not the experience we aim to provide.
We’d really like to get this looked into properly for you and resolve this as quickly as possible. Can you please reach out to our team and send us pictures of the shoes? Once we have this, we will advise you of the next steps.
Thank you,
The team
Reply from SEVENSTORE
Thank you for your positive feedback, Stephen. We’re pleased to hear that the ordering process was quick and easy for you. At SEVENSTORE, we take pride in delivering a considered and seamless shopping experience. We look forward to assisting you again in the future.
Great company, shame about DPD!
Was really disappointed that DPD lost my order, but Pallavi was incredibly helpful in assisting so can't fault sevenstore at all
22 June 2026
Unprompted review
Reply from SEVENSTORE
Thank you for your kind words, Luke. We’re pleased to hear that Pallavi was able to assist you effectively. At SEVENSTORE, we take pride in providing a curated and thoughtful experience, and your feedback is truly appreciated. We look forward to welcoming you again soon.
Reply from SEVENSTORE
Thank you for your 5‑star review, Judy. We’re pleased to hear you found our website easy to navigate and appreciated the efficiency of our delivery. At SEVENSTORE, we take pride in delivering a curated and seamless experience, and your positive feedback affirms our commitment. We look forward to welcoming you again soon.
Amazing service as always!!Thanks
9 June 2026
Reply from SEVENSTORE
Thank you for your 5‑star review, Nikolay. We’re pleased to hear you had a positive experience with us. Your feedback is important and reflects our commitment to delivering a refined shopping experience. We look forward to welcoming you back soon.
Reply from SEVENSTORE
Thank you for your 5‑star review, Jake. We’re pleased to hear you were satisfied with the speed of delivery. At SEVENSTORE, we take pride in providing a considered shopping experience, and your positive feedback is appreciated. We look forward to welcoming you again.
Reply from SEVENSTORE
Hello,
Thank you for your feedback. We're glad to hear you had a positive experience with us. If you ever need any help or want to share more feedback, please feel free to get in touch. We truly appreciate your support!
Easy purchase fast delivery :)
15 June 2026
Reply from SEVENSTORE
Thank you so much for your fantastic review! We're thrilled to hear you had an easy purchase and fast delivery. Your support means a lot to us! 😊
Great service
Great service. Very prompt delivery. Kept me informed from start to delivery. One of few online shopping I’d recommend.
15 June 2026
Reply from SEVENSTORE
Thank you for your kind words, Dale. We’re pleased to hear your experience was seamless and that you appreciated our communication throughout. Delivering a considered and refined service is our priority, and your feedback affirms our efforts. We look forward to welcoming you again soon.
Best shop in Liverpool ,variety of…
Best shop in Liverpool ,variety of brands ,my go to shop
15 June 2026
Reply from SEVENSTORE
Thank you for your positive feedback, John. We’re pleased to hear you consider us your go-to shop in Liverpool with a variety of brands. We take pride in offering a curated selection and a refined shopping experience. We look forward to welcoming you back soon.
Items as expected and prompt delivery
Shoes delivered in time. Good service, recommended!
15 June 2026
Reply from SEVENSTORE
Thank you for your 5‑star review. We’re pleased to hear your shoes arrived on time and that you had a positive experience. At SEVENSTORE, we take pride in delivering a curated and seamless service. We look forward to welcoming you back.
Reply from SEVENSTORE
Thank you for your kind words, Eleanor. We’re pleased to hear you experienced a speedy and reliable service. At SEVENSTORE, we take pride in delivering a curated and seamless shopping experience. We look forward to assisting you again in the future.
Reply from SEVENSTORE
Thank you for your kind words. We’re pleased to hear you had a positive experience and appreciate you taking the time to share your feedback. Your support means a great deal to us, and we look forward to welcoming you back soon.
Reply from SEVENSTORE
Thank you for your 5‑star review. We’re pleased to hear you appreciated the fast delivery and great price. At SEVENSTORE, we take pride in offering a curated and seamless shopping experience. We look forward to assisting you again soon.
Nobody does it better💯
Thanks for another great great purchase 💯and probably the fastest delivery in the world 👍honestly nobody does it better🙏👍
14 June 2026
Reply from SEVENSTORE
Thank you for your kind words, Paul. We’re pleased to hear your order arrived promptly and met your expectations. At SEVENSTORE, we take pride in delivering a considered and seamless experience. We look forward to assisting you again in the future.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.