Seymours Estate Agents Reviews 

Seymour’s provided a polite but average service. The property photos could have been improved and the brochure needed tweaking before publishing online. It felt very rushed with a lack of attention to detail.
Viewings were limited in number and feedback was either non-existent or very difficult to obtain despite my follow up emails. The price which was agreed turned out to be on the low side compared to a neighbouring property. Also, the property was empty and, on one occasion, a top floor window was left open which I only discovered when I was checking the property the following day. Not good in terms of security.
This lack of care and professionalism was mirrored by Seymour’s staff using the property’s bathroom and not flushing the toilet after them!
On the plus side it was helpful to have a dedicated person to contact when the sale had been agreed and we were exchanging contracts and completing the sale.
I happened to be selling another property in a different part of the country at the same time and, by contrast, the local estate agent was very efficient and far more proactive, resulting in more viewings with regular, honest and constructive feedback delivered the following day.
With their large market share in the local area, it seems like Seymour’s are somewhat complacent and lack a personalised approach to selling properties. More attention to detail and better feedback are needed in my view.

We rented a property through Seymours. Seymours’ claim they “only partner with landlords who share our values in providing you with the best possible place to live”. Not for us they didn’t, they confirmed the start of the tenancy for a property with no washing machine, no fridge, no kitchen living room lights, not properly cleaned amongst other problems. They claim partner involvement, but when we asked for their assistance, the only partner involvement was to be told of their holiday dates ! Seymour’s take their money and run.

Seymours Woking has been nothing but abysmal. When moving in, they did not provide me with a key to the patio door, expecting me to live in the flat with an external door unlocked until they had the key available. I also entered with no water and there was no urgency for either matter. I called the office 16 times in total that day due to having to chase both these matters. I have also had a total of 4 separate occasions of no water in my flat within 3 weeks of living here. One occasion I was lied to by the manager, who told me she can’t help me as there were works going on in the area. I called Affinity water to find out there were no works going on and no one was affected. The agents also authorised a contractor to come into my flat to carry out works that I wasn’t aware needed doing. I didn’t get a notification of this nor did the contractor knock on the door. Seymours allowed the contractor to use his key to walk directly into my flat. The flat was also structured incorrectly with no wiring to host wifi. Two engineers have attended site saying it is not possible due to the faulty wiring. Seymours refused to engage the landlord or an electrician as they said wifi is not contractual so they cannot do anything. There is also a contractual clause for them to provide blinds, which they are still refusing to do due to the cost despite this being a contractual term which I am now discussing with the ombudsman. Their service is awful. Whenever I attempt to call the office, the person I need is coincidentally always on another call and I am told she will call me back. Even in examples of urgency such as no water, I never get a call back.

Our experience with Seymours Camberley was horrific. They falsely claimed a contractor had said a pipe leak was our fault, trying to pass on an £1,800 bill. When we contacted the contractor directly, they confirmed the leak was actually due to poor workmanship in the bathroom from before we moved in. Seymours also supported a bullying landlord, even encouraging clauses in the tenancy that weren’t legally enforceable — like asking for 4 months’ notice and holding over 3 months’ worth of deposits. Finally, they attempted to keep part of our deposit with a completely fabricated quote. Thankfully, the Tenancy Deposit Adjudicator saw through it and returned the full deposit in under 48 hours. This branch is everything people fear in estate agents. Do yourself a favour and avoid.

My experience was high class the team were very professional.although there were hiccups along the way, I was kept informed of the situation. The completion and subsequent move into my new home has brought me great pleasure

The team at Seymours Woking (and they are a team), all helped guide me through the process of purchasing my property with no fuss.
Always willing to help, and made the process simple......and always done with a friendly nature.

I have been a Seymours customer for just over two years, both on the buyer/seller side and as a landlord. They know their businesses well and service has been consistently professional and considerate.

Team have been great, realistic price guidance and prompt sale.

First class service from Kirsty Haydon.

The agents have been very communicative along the whole process, and not only in the initial stage. Until the very end I felt that they were still interested in the good outcome of my case, even when it was clear that I was going with the property they were advertising. This is not a totally trivial fact (unfortunately) and I have been in other circumstances with other agencies where the agent almost instantly stopped to care as soon as I gave the first sign of acceptance. So, for this, I want to say thank you so very much Seymours for sticking with me all the way, I am very grateful.

Louie Fronzoni is brilliant , for his acumen and spontaneous response is really appreciable.

Grateful for Seymours selling my property in Surbiton

Great service from all. Special thank you to Ty and Mo who did the majority of viewings. Spencer who negotiated an extra amount. Many others who contributed to making it go as smoothly as possible. Great team effort.

From the to the completion Darren, James and the team made it a joy to work with.
Nothing was too much trouble and I was very impressed.
Having sold quite a number of houses via my company I can say Seymour’s at Grayshott are the best I’ve worked with
Malcolm

We recently had the fortune of being shown around a beautiful bungalow by Ben and lucky enough to have our offer accepted. Ben did all the work in getting us to this stage so now we’re just going through the process and hoping for a very smooth sale / purchase. Thank you Ben

The team were prompt in their responses and had a good initial experience with Chris. Chris listened to our requirements and shared information about a property yet to hit the market, which we subsequently viewed and made an offer on. Having someone to take this initiative was key and we were very pleased with the result.

Aaron and Georgia make a wonderful team and they couldn't have been more helpful . Highly recommended and a pleasure to deal with .

Excellent service. Staff very professional and responsive.

The whole team been amazing. We would 100% recommend them as they have been fantastic both selling our property and finding our dream home. They have been honest, reliable and so helpful and we really appreciate all their hard work. A special mention goes to Georgia who could not have done more for us and has made the whole process that little bit easier so thank you.

Very friendly and professional