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Rated 5 out of 5 stars

Just taken my blinds down for their annual clean - installed 2023. They looked quite dirty as we have plenty of flies here. However, after a wash and a return to their hooks they are as good as new. G... See more

Company replied

Rated 5 out of 5 stars

This is a very professional company. I wanted some blinds that were not the usual fit and shape to most blinds. After speaking to the team at ShadePlus they were able to very quickly understand what... See more

Rated 5 out of 5 stars

We were guided through the design and choices options in a friendly and informative online video session. Easy instructions for measuring up then, decisions made, a short wait for the shade blind. The... See more

Rated 5 out of 5 stars

After 5 years of use, between March and October each year, the sails are as good as new. They were easily installed by myself and their biannual handling takes less than 10 minutes. They are machine w... See more

Company replied

Company details

  1. Window treatment store
  2. Interior designer

Written by the company

Custom, hand-made, modern and maintainable sail blinds, fully manufactured in the UK. The worlds leading sail blind brand since 2002.


Contact info

5.0

Excellent

TrustScore 5 out of 5

230 reviews

5-star
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Rated 5 out of 5 stars

Very helpful and friendly service

We were delighted to be sent samples when requested, where another company told us they couldn't do that. All our questions were answered very promptly along with very clear instructions for measuring and installing. The sails look brilliant and are very well made. The 5 year guarantee gives us confidence that they should stand the test of time.

17 July 2015
Unprompted review
Shadeplus logo

Reply from Shadeplus

Hi Geoff, Many thanks for your review and for buying sails from us. The photos you sent in look great and show just how much of a difference the sails have made. Its good to hear that the sails lived up to your expectations and that they are allowing you to get more use out of your space. Thanks again from everyone in the Shadeplus Team

Rated 5 out of 5 stars

Excellent

Very pleased with the sails and the service. Very easy to deal with.
Quite pricey but hoping they will live up to the warranty given which seems to be longer than most similar companies.

16 July 2015
Unprompted review
Shadeplus logo

Reply from Shadeplus

Hi Yvonne, Thanks for your review and also for buying from us. We are confident that your sails will exceed your expectations and change your space for the better. If you have any questions please let us know. Thanks again from The Shadeplus Team

Rated 5 out of 5 stars

It just got better and better

What a fabulous company to work with, there is no pressure, just pride and passion that In-Shade can give you exactly what you want, and they did.
They even advised me to wait for a couple of weeks until they had the perfect colour for my sails, which I thought was really helpful.

Every step was simple to follow, and gave me confidence to fit the shades myself. The measurements you need to provide are very clearly explained, and more reassuringly double checked by the company.
All the people who have visited my conservatory, love the sails, they provide a cool alternative to the traditional options, the conservatory itself feels snug, cool and I love the fact that it's so easy to take them down and wash them.

If I ever need another sail, I'll be straight back to In-Shade.

15 July 2015
Unprompted review
Shadeplus logo

Reply from Shadeplus

Hi Sarah, Many thanks for taking the time to write your review. Its always good to get some good feedback from our customers and hear that the sails exceed your expectations. Thanks again for your custom and all the best from us all at the Shadeplus team.

Rated 5 out of 5 stars

Outstanding customer service

From start to finish, the customer service was outstanding. My conservatory is a non standard shape with a few design peculiarities, but the team were incredibly helpful setting out a suggested design and helping with some practical issues on where and how to take the detailed measurements. No hard sell, just simple help and advice. The quality of the product is excellent and looks really great. Simple to fit too. The follow up from the team to check everything went to plan was a nice touch too. Other companies could learn a lot from the personal service and the way you treat your customers. Thanks!

14 July 2015
Unprompted review
Shadeplus logo

Reply from Shadeplus

Hi David, many thanks for your review and its great to hear that the sails are doing their job and went in easily. Thanks again from all at the Shadeplus Team

Rated 5 out of 5 stars

Brilliant product

Our conservatory was unusable on hot sunny days, due to excessive heat and glare. Now, with shades fitted, it is a joy to have breakfast, lunch or just sit in it. Thank you Shadeplus for such good service and guidance for 'self fitting.

11 July 2015
Unprompted review
Shadeplus logo

Reply from Shadeplus

Hi Mr Hill many thanks for taking the time to review our sails and service. We are always pleased to hear that the design has helped to change your space for the better. All the best for the future and if you need anything else please let us know. Kind regards from the Shadeplus Team.

Rated 5 out of 5 stars

Great product, great service

The whole experience was excellent from first contact to delivery. The sails look great and do the job. We were surprised how lightweight and easy to fit they were. The staff, especially Matt, at Shade plus were always on the end of a phone or email and always helpful (if you can understand the scottish accent!)

8 July 2015
Unprompted review
Shadeplus logo

Reply from Shadeplus

Hi Neil, Thanks for taking the time to write your review. Its good to hear that the sails were easy for you to fit and that you are pleased with the end result. If you have time we would love to see some photos of them in place? We wish you all the best and hope you enjoy using your conservatory more often. Thanks from everyone at Shadeplus

Rated 5 out of 5 stars

Great alternative to conservatory blinds

We already had protective film on our glass conservatory roof but sections of it were beginning to split and turn red. The Inshade Sails from Shadeplus seemed an excellent solution to covering over the film which was going to be pretty tricky to remove. The only other alternative would have been to go for roof blinds which would have been very expensive and then you have to put them up and down all the time.

The team at Shadeplus were excellent and drew up a design that we able to discuss on the phone whilst looking at it on the computer. We wondered whether to fit them ourselves but it was easy as long as you have a drill.

They look very stylish once up and are a great addition to the conservatory.

8 July 2015
Unprompted review
Shadeplus logo

Reply from Shadeplus

Hi Charlie, Thanks for taking the time to write your review. Its good to hear that the sails have worked for you and i hope you have had some success in removing the remainder of the red film. We wish you many happy summers in your conservatory. All the best from the Shadeplus Team

Rated 5 out of 5 stars

Fantastic service and product

Outstanding personal service - all done remotely. Even did a screen share so we could discuss the design. Product arrived on time and was easy to assemble. It looks fabulous!

8 July 2015
Unprompted review
Shadeplus logo

Reply from Shadeplus

Hi Tina, Thanks for writing your review. We are glad that your sails look good and that you are happy with the end result. The way they work around the curved brick just looks great and really adds to the space. We hope you enjoy them for many summers and that they allow you to spend more time in your unique space. Thanks again from everyone at Shadeplus.

Rated 5 out of 5 stars

Professional team with an excellent product

The shade plus team have a great shade solution for my conservatory at a really good price. What gave them a five star review however was the interactive design process which ensured I got the result I wanted and the accuracy of the sails that fit millimetre perfect. Well done.

25 June 2015
Unprompted review
Shadeplus logo

Reply from Shadeplus

Hi Joel, Thanks for taking the time to write your review and we are really glad that you love your sails. It took a while but we got the right design, colour and coverage in the end and the results are fantastic, all the best from the Shadeplus Team :)

Rated 5 out of 5 stars

Shade Sails - Highly Reccomended

My wife and I didn't really like the traditional conservatory blinds so we were looking for alternatives, we then stumbled upon Shadeplus.

Matt in the customer service / design team was great. He answered all of our queries really quickly and walked us through the design process.

Measuring up is pretty straight forward and fitting relatively simple if you have a bit of DIY experience. Matt was on hand almost immediately when I sent him a query about installation.

We couldn't be happier with the end product and it has made our conservatory much more bearable on a hot sunny day.

22 June 2015
Unprompted review
Shadeplus logo

Reply from Shadeplus

Hi Ben, Thanks for your review. We are glad that the design has given you the look and feel you were after. We hope you enjoy your sails in your new space :)
Thanks from everyone at Shadeplus

Rated 5 out of 5 stars

Excellent service. Excellent product.

I can do nothing but recommend the service I received or the product..

A totally personal approach throughout.

15 June 2015
Unprompted review
Shadeplus logo

Reply from Shadeplus

Hi Donna, Many thanks for taking the time to review us. We hope that your sails allow you to spend more time enjoying your conservatory.
Thanks from the Shadeplus Team

Rated 5 out of 5 stars

Purchase of sail blinds for conservatory

Shadeplus have provided an excellent service for this project. We really didn't know where to start and from our initial enquiry to completion of the job Matt and Jill were able to advise us in a professional, helpful and friendly way. We opted for the measuring and fitting service which was completed by one of their appointed partners, we are so glad we did this once again the service was exceptional and the fitting of the shade sails was completed to a very high standard.

Many thanks to everyone at Shadeplus for your hard work, the shade sails have had an immediate impact on the temperature and comfort of our conservatory. In fact yesterday afternoon we had a family meal in the conservatory which was something we would never have done at that time of day before. Our visitors were very impressed with the design, colour and comfortable temperature of our conservatory.

We would have no hesitation in recommending Shadeplus in the future.

8 June 2015
Unprompted review
Shadeplus logo

Reply from Shadeplus

Hi Mrs Bernard, Thanks for taking the time to write this review. We are really pleased to hear that you like your new sails and that our local reseller did a great job of fitting them for you. If you need anything else please let us know, Thanks Shadeplus :)

Rated 5 out of 5 stars

Excellent

I would not hesitate to recommend Shades+ for their customer service and the excellent sails they supply.
From the initial online design process, which I was amazed was carried out with our computers linked so as I could follow the design alternatives whilst talking to Matt on the phone, even after delivery, I received a follow up call from Matt to check that we were pleased with them and that they fitted as designed.

The sails are truly an amazing addition to our conservatory and have provided the shade to make it a more habitable space whilst also adding a "wow" factor from all that have seen them.

Thanks to all the team at Shades +

1 June 2015
Unprompted review
Shadeplus logo

Reply from Shadeplus

Hi Richard, many thanks for taking the time to write your review and send in your pictures, the sails look great. We hope you get a lot more use out of you space and enjoy the sails. Thanks again The Shadeplus Team :)

Rated 5 out of 5 stars

EXCELLENT SERVICE !!!

Had a wonderful experience from start to finish with ShadePlus. Matt and Jill were ever so helpful. Matt talked me through taking the correct measurements. The shade sails arrived on time and Matt and Jill were in contact at every stage to make sure it went smoothly. We did a self install and that too was easy to do with Matt's help. A great experience !!

1 June 2015
Unprompted review
Shadeplus logo

Reply from Shadeplus

Hi Sue, Thanks for taking the time to write your review and we are glad that you are pleased with your sails. A great design which really compliments your space. Thanks again :)

Rated 5 out of 5 stars

Great product, staff and service.

The whole experience from my the first phone call to the final delivery was handled in a most professional and friendly manner. The quality of a company, I feel, is measured by how problems are dealt with and Shadeplus staff excelled.
Many thanks to Matt and Jill. It was a pleasure dealing with you.

1 June 2015
Unprompted review
Shadeplus logo

Reply from Shadeplus

Thanks for your review Mr Shaw. We are glad that despite our error we managed to resolve everything to your satisfaction and make you another happy customer. Thanks again :)

Rated 5 out of 5 stars

Absolutely fantastic service, unique design and a beautiful product

Excellent service. Really happy with the end result and would definitely recommend!

28 May 2015
Unprompted review
Shadeplus logo

Reply from Shadeplus

Hi Anji, thanks so much for taking the time to send us your photos and write this review. It took a while but you have ended up with a really stunning layout for your space.

Thanks again :)

Rated 5 out of 5 stars

Shadeplus order

Good sales service from both team members dealt with. Taken through order process and order very well. Order delivered and installed easily.

24 May 2015
Unprompted review
Shadeplus logo

Reply from Shadeplus

HI Mr Clark thanks for taking the time to leave your review. Glad that our service and solution met your expectations. Please let us know if we can be of any further assistance.

Rated 5 out of 5 stars

excellent service

This company is professional in every way. Excellent product and helpful staff. The sails fitted perfectly to our specification and produced the effect we wanted.

22 May 2015
Unprompted review
Shadeplus logo

Reply from Shadeplus

Thanks for your feedback Mr Ebdon really good to hear that you were happy with our service and your sails. If we can do anything else please let us know.

Rated 5 out of 5 stars

The whole experience of dealing with Shadeplus has been an innovative pleasure.

The effort that Shadeplus put into the whole process from initial contact, through the sail design and on to manufacture was outstanding.
The Shadeplus team have been exceptionally enjoyable to deal with, being very helpful and quick to respond to any query. They gave a consistent and infectious air of calm and confidence, making the whole experience of dealing with them an innovative pleasure.
The online method of going through the design phase was very impressive and, more importantly, very effective in ensuring we achieved the design we wanted.
The sails look great and work really well. They have been much admired by everyone who has seen them.
In summary, I couldn't recommend Shadeplus more.

19 May 2015
Unprompted review
Shadeplus logo

Reply from Shadeplus

Hi Jim, Thanks so much for taking the time to submit your review we are really pleased with how your layout looks in place. If we can do anything else to help please let us know :)

Rated 5 out of 5 stars

Excellent service and blinds

Throughout the process of ordering the blinds the Shadeplus team were fantastic. The initial design was exactly what we were looking for, the process of taking measurements was very easy with clear guidance of where the blinds would be positioned. The fitting of the blinds was very easy (stickers were given to put in the position of where the blinds would fasten to the conservatory- which remained until the blinds were fitted) and were up in no time at all.

The blinds themselves... excellent. Our conservatory used to be unbearable on a sunny day, which meant we are unable to use it. However we have found that the blinds do reduce the glare/heat coming into the room considerably.

Thank you Shadeplus.

11 May 2015
Unprompted review
Shadeplus logo

Reply from Shadeplus

Hi Neil, Thanks so much for taking the time to submit your review and we are glad you are happy with our service and your InShade sails. If we can do anything else to help please let us know :)

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