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Shade Station Reviews 

32,089
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 5,749 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and wide selection of products, often finding them genuine and perfect. Many highlight the competitive pricing, noting items are significantly more affordable than high street alternatives and offer great value. The delivery service is frequently commended for its speed, promptness, and careful packaging, with orders often arriving quickly. However, some customers also noted issues with product quality upon arrival, reporting items that were faulty, damaged, or had misaligned components. A few other people also felt that when problems arose, such as missing parcels or faulty products, the resolution process could be slow, leaving them without their items or refunds for extended periods.

What people talk about most

Product

Customers consistently note positive experiences with product, often praising the quality and authenticity of... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the fast and quick delivery... See more

Price

Users describe positive interactions with price, with many reviewers highlighting that prices are competitive... See more

Service

People report positive experiences with service, often highlighting the professionalism, speed, and... See more

Quality

Reviewers mention positive feedback about quality, with many customers expressing satisfaction with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently obtained my latest prescription from my local optician but they quoted £350+ for new Ray Ban sun glasses with varifical lenses. Shade Station quoted around £220. I've always been nervous ab... See more

Company replied

Rated 5 out of 5 stars

My first burberry frame purchased from Shade Station was ordered directly by them from the manufacturer in Italy due to it being out of stock, but the frame was still delivered in under a week. My sec... See more

Company replied

Rated 5 out of 5 stars

I purchased a couple of different sunglasses from Shade Station due to the great price!! But, there was a little issue along the way where I had been sent an incorrect paid... this was resolved immedi... See more

Company replied

Rated 5 out of 5 stars

From picking my sunglasses to ordering with a little hiccup in the middle but that was my fault with my prescription. Aadil sorted it out quickly ,received my glasses well. packaged very impressed w... See more

Company replied


Company details

  1. #12 of 44 best companies in Glasses store
  2. #6 of 26 best companies in Optician
  3. #14 of 49 best companies in Sunglasses shop

About Shade Station

Written by the company

Founded in 2000, Shade Station is the UK’s Largest Independent Online Retailer of Luxury Eyewear.

Shop Glasses
Shop Sunglasses

About Shade Station

With several next day delivery options available, you can order today and receive your eyewear tomorrow, including prescription glasses and sunglasses, thanks to our on-site Optical Lab and in-house Dispensing Optician. Our unmatched online selection features over 100 of the world’s leading brands, from luxury names like Gucci, Saint Laurent, Prada, DITA and Valentino to timeless favourites such as Ray-Ban, Oakley, Tom Ford, Carrera and Police. With such a wide range, you’re sure to find exactly what you’re looking for.

To make shopping even easier, we offer a variety of secure payment options, including all major credit and debit cards, PayPal, Klarna and Clearpay, giving you the flexibility to pay in the way that suits you best. Whether you prefer to pay in full or spread the cost, checkout is fast, simple and completely secure.

Trusted Expert Knowledge

Written by the company

When you buy from Shade Station, you are not just choosing eyewear. You are choosing quality, authenticity and confidence from an established retailer trusted by hundreds of thousands of customers since 2000. Our commitment to service goes beyond the basics. Every order is handled by trained specialists, supported by our in-house Dispensing Optician and Optical Lab Technicians.

Official Authorised Retailer

Authenticity Guaranteed

Shade Station is an official authorised retailer that is trusted by the world’s leading eyewear brands, and you can be certain that every product you purchase from Shade Station is genuine, and sourced directly from the official supplier. This means you receive the same quality, packaging and authenticity as you would when buying directly from the brand itself, along with the confidence that your eyewear has been sourced through approved distribution channels. Our long standing relationships with brands, plus manufacturer product warranties ensure complete peace of mind with every order.

Why this matters when buying designer eyewear:

- Guaranteed genuine products with no risk of counterfeits.

- Full manufacturer warranty and aftersales support.

- Correct, current branded packaging and accessories.

- Accurate model numbers, markings and serial identification.

- Confidence that your eyewear meets strict quality standards.

Shade Station is a trading name of Blue Green Ltd.


Contact info

4.8

Excellent

TrustScore 5 out of 5

32k reviews

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4.8

All reviews

(32,089)

5,279 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Have brought 5 pairs in last few years

Have brought 5 pairs in last few years. Service is exceptional. Delivery is rapid. Prices are great and wonderful value. That's why I keep coming back.

Keep up this amazing service and thank you

29 July 2026
Shade Station logo

Reply from Shade Station

We're delighted to hear that you've been a returning customer and appreciate our exceptional service, rapid delivery, and great value. Thank you for your kind words!

Best regards

Shade Station

Rated 5 out of 5 stars

After searching for glasses I liked and…

After searching for glasses I liked and seen the prices in opticians decided to take a look on line and came across shade station. Much to my delight had the same glasses I liked in a shop at a fraction of the cost. Ordering was very easy and quick delivery.

29 July 2026
Shade Station logo

Reply from Shade Station

We are so pleased to hear you found the glasses you liked at a fraction of the cost. It's wonderful that your ordering process was easy and delivery was quick!

Best regards

Shade Station

Rated 5 out of 5 stars

Very happy with service

Very happy with service. No problems at all. Fast delivery. Highly recommend 👌

29 July 2026
Shade Station logo

Reply from Shade Station

We are so pleased you were happy with our service and experienced no problems. Thank you for your kind words and for highly recommending us!

Best regards

Shade Station

Rated 4 out of 5 stars

Pleased with product arrived early

Pleased with product arrived early

28 July 2026
Shade Station logo

Reply from Shade Station

We're so pleased to hear you're happy with the product and that it arrived earlier than expected. We appreciate your positive feedback!

Best regards

Shade Station

Rated 5 out of 5 stars

seems like a great site

seems like a great site. ordered a couple of times in the last few months and no problems whatsoever and prices are far better than going directly to the brand 10/10

12 July 2026
Shade Station logo

Reply from Shade Station

We're so pleased to hear you've had such positive experiences with us on multiple occasions and that you find our prices better than going directly to the brand. Thank you for your wonderful feedback!

Best regards

Shade Station

Rated 5 out of 5 stars

This was my second purchase of Oakley…

This was my second purchase of Oakley prescription glasses,the first was with a single distance lens which I was very impressed with so I ordered a pair with varifocal lenses also excellent quality and great value, great service and quick delivery 😎

28 July 2026
Shade Station logo

Reply from Shade Station

We are so pleased to hear you are impressed with both your single distance and varifocal Oakley prescription glasses! It's wonderful to know you found them to be excellent quality and great value, and that you appreciated our service and quick delivery.

Best regards

Shade Station

Rated 5 out of 5 stars

Top brand sunglasses at an excellent price

Top brand sunglasses at an excellent price with very quick delivery

29 July 2026
Shade Station logo

Reply from Shade Station

Thanks for your review! We're delighted to hear you found our top brand sunglasses at an excellent price and that the delivery was very quick. We appreciate your kind words.

Best regards

Shade Station

Rated 5 out of 5 stars

Satisfied customer

First time customer, value for money and fast delivery. Thank you.

29 July 2026
Shade Station logo

Reply from Shade Station

We're so pleased to hear you found value for money and that your delivery was fast. Thanks for sharing your positive experience!

Best regards

Shade Station

Rated 5 out of 5 stars

Fabulous company

Fabulous company. Order arrived next day as promised. I’ll be using these guys from now on when I need sunglasses

27 July 2026
Shade Station logo

Reply from Shade Station

We're so happy to hear you had such a positive experience with us and that your order arrived as promised! We truly appreciate your loyalty and look forward to assisting you with your future sunglass needs.

Best regards

Shade Station

Rated 5 out of 5 stars

Quick delivery and easy to order

Quick delivery and easy to order

21 July 2026
Shade Station logo

Reply from Shade Station

Thanks for taking the time to leave a review. It’s great to hear the order was straightforward and arrived quickly. We really appreciate your feedback.

Best Regards,

Shade Station

Rated 5 out of 5 stars

I could try out so many glasses and…

I could try out so many glasses and make a good decision finally! The glasses came quite fast and was well packed!

30 June 2026
Shade Station logo

Reply from Shade Station

It’s great to hear you were able to try a few options and find the right pair. Thanks for taking the time to leave a review, and we’re pleased the glasses arrived quickly and well packed.

Best Regards,

Shade Station

Rated 5 out of 5 stars

Easy ordering

Easy ordering, prompt delivery and excellent quality prescription sunglasses. I bought the basic lenses but really impressed on the quality and clarity.

27 July 2026
Shade Station logo

Reply from Shade Station

It’s great to hear the ordering was straightforward and that you’re pleased with the quality and clarity of your prescription sunglasses. Thanks for taking the time to leave such positive feedback.

Best Regards,

Shade Station

Rated 5 out of 5 stars

Outstanding from start to finish

Outstanding from start to finish!
Good price, with an easy to use website and lightening fast delivery. Very impressed, excellent service.

28 July 2026
Shade Station logo

Reply from Shade Station

That’s lovely to hear, and we’re pleased everything went smoothly from ordering through to delivery. Thanks for taking the time to leave such a positive review and for choosing Shade Station.

Best Regards,

Shade Station

Rated 4 out of 5 stars

Made substantial savings on my designer…

Made substantial savings on my designer glasses, simply by uploading my prescription to the site for correct lenses
Disappointed though I didn’t get a cleaning wipe for them

28 July 2026
Shade Station logo

Reply from Shade Station

Thanks for your feedback, and we’re glad you’re pleased with the savings and the prescription glasses. We’re sorry the cleaning wipe wasn’t included, and we appreciate you pointing that out. This has been passed to our warehouse team, and a cleaning cloth will be dispatched within the next 24 hours.

Best Regards,

Shade Station

Rated 5 out of 5 stars

I’ve placed multiple orders with Shade…

I’ve placed multiple orders with Shade Station, all have been excellent including this one.
Delighted with the Ray Ban prescription distance glasses and exceptional customer service,
Many thanks to Natasha

28 July 2026
Shade Station logo

Reply from Shade Station

It’s great to hear you’ve had consistently good experiences with us, and we’re delighted you’re happy with the prescription glasses and service. We’ll also make sure Natasha sees your kind mention.

Best Regards,

Shade Station

Rated 5 out of 5 stars

Good place to buy from.

Genuine manufacturer's sunglasses at significantly discounted prices. Sunglasses are delivered in original boxes with all the accessories.

28 July 2026
Shade Station logo

Reply from Shade Station

Thanks for taking the time to leave a review. It’s great to hear you were happy with the sunglasses and the way they arrived. We really appreciate your feedback.

Best Regards,

Shade Station

Rated 5 out of 5 stars

You were great DPD useless 3 times…

You were great DPD useless 3 times tried can’t understand simple instructions first my home didn’t attempt said he did but camera proved otherwise and shop didn’t bother 3 rd left phone number

28 July 2026
Shade Station logo

Reply from Shade Station

Thanks for your feedback. We’re glad you were happy with our service, though it’s disappointing to hear about the delivery issues with DPD. We appreciate you letting us know and, rest assured, this will be passed to DPD directly.

Best Regards,

Shade Station

Rated 5 out of 5 stars

Great Service

Bought from Shade Station twice now, great service and always the best prices.

30 June 2026
Shade Station logo

Reply from Shade Station

We really appreciate you coming back to us again. It’s lovely to hear you’ve had great service and found the prices competitive. Thanks for your continued support.

Best Regards,

Shade Station

Rated 5 out of 5 stars

Arrived on time

Arrived on time, happy with purchase, best price too.

30 June 2026
Shade Station logo

Reply from Shade Station

Thanks for leaving a review. We’re pleased to hear your order arrived on time and that you’re happy with the purchase and price. We appreciate your feedback.

Best Regards,

Shade Station

Rated 5 out of 5 stars

Great choice

Good communication
Great choice
Customer satisfaction with my delivery

30 June 2026
Shade Station logo

Reply from Shade Station

Thanks for taking the time to leave your feedback. It’s great to hear you were happy with the communication and delivery of your prescription order. We really appreciate your support and hope to see you again.

Best Regards,

Shade Station

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