Shamrock Moving and Storage, Inc. Reviews 

805
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 170 reviews, reviewers overwhelmingly had a great experience with this company. Customers warmly praise the staff for their exceptional professionalism, punctuality, and friendly attitudes during both household and business relocations. Consumers note that the professional moving team works very efficiently, communicates clearly throughout the process, and takes great care of their personal belongings from start to finish. However, some people mentioned unexpected issues with unpacking services or rough handling of belongings during the moving process. A few reviewers also noted occasional problems such as a difficult attitude from a foreman or minor items left behind after the entire job completion.

What people talk about most

Staff

Clients share profound satisfaction regarding the staff, frequently highlighting that both the office... See more

Service

Reviewers express strong satisfaction with the service, highlighting that crews are consistently punctual,... See more

Product

People report ambiguous experiences with product, as reviewers shared contrasting views on the delivery and... See more

User experience

Consumers find user experience to be an amazing appreciation, with reviewers highlighting that the process is... See more

Customer service

Users describe positive interactions with customer service, highlighting responsive, knowledgeable, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Shamrock App enabled me to watch their progress for timing and site planning from Golden Gate Park and over the Golden Gate and into Tiburon. The 5 fit men who arrived on time were smart, organize... See more

Rated 5 out of 5 stars

The entire team from Shamrock was amazing, from scheduling and estimating, to packing and moving our household. Everyone was polite, professional, and on time. The care taken to protect our belongin... See more

Rated 5 out of 5 stars

Even if it doesn't go right Shamrock is gold star. There was a bit of a hiccup in our move. It was nerve racking and not at all what we wanted to happen. With that said, Shamrock was more than underst... See more

Rated 5 out of 5 stars

The three guys you sent were absolutely fantastic. Thank you so much. My mother was moving from her home of 50 years to a retirement community. Your men could not have been more professional. And trul... See more


Company details

  1. Removals Service

Written by the company

After learning his trade at another local mover, along with his wife Barbara, Bob Fallon started Shamrock with one truck and a mission: “Take care of the customer and the customer will take care of you.” We now operate almost 30 vehicles with about 45 employees across 3 locations, and move over 3,000 people a year. There are no aspects of the business that the Fallon family are not involved in: - Household and commercial moving operations. - Full service vaulted storage which now has over 2500 vaults. - Dedicated shipment long-distance moving service - we do not outsource any aspect of this service. - Interior Design Receiving and Installation services that we provide to a growing number of top designers from all over the country We have also introduced new self-storage facilities and services which will complement our full-service vaulted storage. We are recommend year after year by a large number of real estate professionals from many firms throughout the Bay Area because we always deliver our very best to them and their clients. We always try and listen to our customers’ needs to make sure we can provide every service you need during the moving process.


Contact info

4.9

Excellent

TrustScore 5 out of 5

805 reviews

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4.9

All reviews

(805)

167 reviews in the last 12 months

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Rated 5 out of 5 stars

Smooth Move with Shamrock

Shamrock arrived on time and our local 3BR move went very smoothly. We needed craning service which they helped organize. We also had multiple large pieces of furniture that had to be taken apart and reassembled. 450 lbs piano was no sweat. Friendly strong guys. Definitely recommend Shamrock in the Bay Area!

11 November 2025
Rated 5 out of 5 stars

Would recommend

The movers were prompt. They did a nice job prepping the furniture for moving. Were friendly and accommodating. They had 4 flights of stairs to climb and did not complain and were very professional.

8 November 2025
Rated 5 out of 5 stars

Outstanding from Start to Finish

From start to finish, we had a terrific experience with Shamrock. The consultation was easy, communication with the main office was simple and clear, and the movers were incredibly punctual, friendly, and they took great care of our possessions. We do not have a single constructive critique. Thank you, Shamrock!

9 November 2025
Rated 5 out of 5 stars

I second the recommendation of a friend

Your company was recommended me by a friend who moved earlier this year. She spoke so highly of Shamrock that I didn't bother to solicit any other bids. Roberto managed the crew with certainty and good humor; both packing and moving teams worked quickly, checked in with me if they had questions, and were clearly well trained and experienced. Professional, upbeat, flexible, and effective--an excellent value for the price.

28 October 2025
Rated 2 out of 5 stars

Not as good as before

Very rough handling this time. Last time, different guys with the same company was such a delight. I had requested for the previous crew but didn’t get them. This time we had boxes filled with shoes, books, hats, bagpacks and gym clothes, and internet access points all in the same box. Who does that? Half the time, I had noticed that while they were packing, they would clean out a cabinet but leave items behind which I had to collect later. They didn’t know that they had to clean out the fridge and the freezer in the end and was not too happy when reminded. Two soft drawers of one of my cabinets are missing. When asked, they hadn’t a clue. Said, they would be inside some box.
Wine bottles were kept on top of wine glasses. It is a miracle that the glasses didn’t break. What I had noticed this time with the crew headed by Victor was that they were always in a hurry. Peeps were nice but their work wasn’t great. Very disappointed this time.

22 October 2025
Rated 5 out of 5 stars

Wow! Thank you, Shamrock!

Wow, this was our second time using Shamrock for a move and we are SO glad we did. The team is so efficient, effective, kind, thoughtful, and professional. The team was able to get our team done in such a short time and really made the day as easy as possible for my family. Thank you, Shamrock!

24 October 2025
Rated 5 out of 5 stars

Great experience

The quote clearly spelled out the scope. The crew, who were billing hourly, were clearly hustling and working quickly. Everything went smoothly.

23 October 2025
Rated 5 out of 5 stars

I have used Shamrock many times over…

I have used Shamrock many times over the past 20 years (for clients and myself) and they still are the very best in efficiency and professionalism and accuracy of job estimates.
Don’t even think of using anyone else when one has Shamrock !

17 October 2025
Rated 5 out of 5 stars

The crew was on-time

The crew was on-time, very pleasant and courteous, efficient team work, well guided and directed by a foreman, and were very open to questions and special requests throughout the pack-up and move.

18 October 2025
Rated 5 out of 5 stars

I would hire Shamrock again in a heart…

I would hire Shamrock again in a heart beat.I had a great experience with them. The rep they sent to estimate the job was professional and had tips to make the move less expensive and more efficient. The crew they sent to do the move was quick,careful, and cordial. Nice bunch of guys.

10 October 2025

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