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Sharps Pixley - a member of the Degussa Group Reviews 

2,371
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 345 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times, highly competitive prices, and the great overall quality of the precious metal products available on the website. Many people also appreciate the helpful and friendly staff who guide them through purchases, ensuring a smooth and straightforward online ordering process. Some reviewers were not happy with staff behavior, explicitly mentioning rude interactions and unprofessional treatment encountered during their visits to the physical shop. A few consumers additionally noted occasional shipping delays during peak periods or minor issues regarding the exact condition of certain delivered items.

What people talk about most

Service

Users describe positive interactions with service, highlighting efficient, fast, and professional support.... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting prompt and reliable... See more

Price

Reviewers mention positive feedback about price, highlighting competitive rates and narrow premiums compared... See more

Staff

Consumers find staff to be positive, helpful, and professional during their visits and phone calls. Reviewers... See more

Product

Clients share positive opinions on product quality, noting that the items arrive in excellent condition.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very good experience, very good prices compared with others dealers...I've been buying from Sharps Pixley since 2019 and every time they were perfect and very fast delivery. I've placed another orde... See more

Rated 5 out of 5 stars

Received my first order of silver coins today. They were excellent and sold at a good price arrived in quick time well packed including a velvet bag.will definitely be using again for my precious meta... See more

Company replied

Rated 5 out of 5 stars

I've been buying gold and silver bullion for a while and always looking for lowest premiums. This is the best value purchase to date, and glad that it's possible to buy using credit card, unlike my f... See more

Rated 5 out of 5 stars

First time buyer of Silver Britannias with Sharps Pixley. Have bought from 2 other major UK dealers. Although my experience with those 2 were satisfactory, Sharps Pixley delivered in 2 days while othe... See more


Company details

  1. #27 of 78 best companies in Investment service
  2. #15 of 21 best companies in Coin dealer
  3. #23 of 36 best companies in Gold and silver trading company
  4. #23 of 37 best companies in Gold dealer
  5. #93 of 169 best companies in Non-bank financial service

Written by the company

Sharps Pixley is an independent full-service precious metal brokerage. Founded on traditional values of service, discretion, integrity and respect, we are dedicated to providing a high quality service to a global client base of private clients, family offices, institutional investors, trusts, SIPPs and SSASs. Our interest is to make precious metals accessible in the West End of London with our flagship showroom. Our resources are focused on promoting transparency within the precious metals market, helping us deliver the most competitive prices for our clients. As a wholly owned subsidiary of Degussa, Europe’s leading independent precious metals group, we provide our clients with institutional scale, service and support delivered in a uniquely personal way. Alongside our comprehensive bullion range, we offer investment, vaulting and safe deposit services to clients. We offer gold and silver bars & coins of the highest purity including Sharps Pixley bars, Degussa bars, and coins such as Britannia, Sovereign, Maple & Krugerrand, all available to purchase online or in store.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2k reviews

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4.7

All reviews

(2,371)

334 reviews in the last 12 months

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Rated 5 out of 5 stars

Top marks

Having used sharps Pixley as my go to for years, they have been nothing but personable, friendly and respectful. The service is prompt, professional and best of all. 100% trust worthy and on the button every purchase/sell.

I would and do highly recommend SP, with most of my partners now sourcing gold through SP and clients too.

Top marks from me.

20 December 2025
Rated 1 out of 5 stars

Hiding the coin

The gold coin listed on they website dosnot match the one in they showroom or in they STOCK ???????.
On the 19 December 2025 I have called sharps pixly's customer service regarding to sell them some small new gold bars. They give me the price of £2725.00 in one condition to buy from them 1/2oz queen Elizabeth II gold Britain coin.They told me no problem they have the coin. NOT on a website but in a showroom. On my arriving to sharps pixly security man called BRUNO asked me what is the perpus of my vist.I told him about the coin 1/2OZ BRITAIN GOLD COIN QUEEN ELIZABETH II. BRUNO told me let me check. Then BRUNO toled me we don't have this gold Coin on our website not even in a showroom I think you are wasting your time.I said to BRUNO I was spoken to customer service before I come here you have the coin. he started telling me again and again If we have it but where is the coin ?????he BRUNO asked me where is the coin. I told him may be in a safe or some were.as you said is no on a website is not on a showroom and definitely is not in my pocket because I haven't bought It yet this conversation was happening in seating area qauit small place other customer could hear and paid entrees to it. By the way how Is BRUNO ???? Why he dosent wait until I go to the counter and they deal with me. I was sitting very close to counter which dealing with the customer I heard BRUNO saying to the laydy called NICOLA in side the counter that this guy looking for this sort of coin.I told hime we don't have it.Then BRUNO toled me again you seating here and wasting your time.Then NICOLA called me I give all my gold bars then NICOLA show me the 1/2OZ BRITAIN COIN QUEEN ELIZABETH II 2021 and 2022 sealed brown new. 20 coin was available to by.you see.
Please AVOID on line orders unless you go in person and thoroughly look each coin they are not in a fair conditions.that was a perpus of my visit.
If you looking for certen coin like me they hiding the coin in they cabord you cannot see them on they website or even in a showroom given them to the certen people.I am sharing my experience with the customer to chose the right company as I mentioned on my privus review what I said is true otherwise I will accept full punishment.

19 December 2025
Unprompted review
Sharps Pixley - a member of the Degussa Group logo

Reply from Sharps Pixley - a member of the Degussa Group

Dear Hossein,

We appreciate you sharing your experience. We're sorry the coin availability and the service you received didn't meet your expectations. When a customer has sold coins back to us, sometimes there is a short period of time where they have not been re-listed on the web shop. It sounds like this could have been this case for the particular coin you were looking for, which would account for the absence of the web shop listing, and the momentary miscommunication from staff.

Where coins are pre-owned or in less than mint condition, this will be clearly indicated on the item description on the web shop.

We are pleased to hear you left with the coins you came in for; however we do take your comments into consideration and we'll investigate the discrepancies between our online listings, showroom stock, and the information provided by our staff to improve our service and accuracy.

Kind regards,
The Sharps Pixley Team.

Rated 5 out of 5 stars

Excellent company

Excellent company.
Quickly dispatched and presented well in a velvet bag. Coins were in great condition. Would happily buy from Sharps Pixley again in the future.

30 November 2025
Rated 5 out of 5 stars

Great to buy bullion from.

Fantastic people to deal with. Great website with competitive prices on billion.
Easily found what I wanted, paid for it and it was safely delivered within a couple of days.
I cannot fault the service from beginning to end.

2 December 2025

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