Shavers.co.uk Reviews 

3,463
TrustScore 3 out of 5

2.8

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Rated 5 out of 5 stars

I've previously had 2 or 3 Panasonic shavers over a period of over 20 years all purchased from Shavers.co.uk. My current one is needing charging more frequently as the battery is obviously past it'... See more

Rated 4 out of 5 stars

I placed my order on Wednesday with the company promoting next day delivery when on Friday there was no delivery or delivery notification I checked on Trust Pilot to see that “Shavers” had either one... See more

Rated 1 out of 5 stars

Trying to get a refund for a cancelled order is proving impossible. Once I eventually get through on their phone line (that's if they don't just cut me off after 10 minutes of waiting) they apologise... See more

Rated 1 out of 5 stars

Good close shave from Panasonic Shaver ES-LV65 Wet & Dry. However, my shaver failed with total battery discharge from 70% capacity whilst shaving. It was replaced under 12 months warranty. The replac... See more

Company details

  1. Beauty & Well-being

Information provided by various external sources

Electric Shaver Sales and Spares. Electric Shavers from Braun, Panasonic, Remington, Hitachi, Philishave. We also offer a repair service with free estimates. Shaving Accessories, Shaver Parts, Electric Toothbrush and Oral Care/Dental, Personal Care Parts and Sales


Contact info

2.8

Average

TrustScore 3 out of 5

3k reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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2.8

All reviews

(3,463)

11 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommended

Good prices, fast delivery, fast response to queries. Very helpful when I needed to find a spare part. Highly recommended.

13 October 2021
Unprompted review
Rated 5 out of 5 stars

I was nervous

I was nervous, looking at these reviews, but only after I'd made my purchase. Happily, I received my Braun foil, within the timeframe, and so far it works just as the original had, giving a really nice, close and quick shave. Fingers crossed, as a lot of people seem to complain about replacement foils not being as good as the original. One thing, they could do with letting you know when things are sent out for delivery.

13 October 2021
Unprompted review
Rated 1 out of 5 stars

Broken product, no refund.

Sent me a broken product. Made frankly bizarre statements on email but confirmed a refund then denied receiving the product and then stopped answering my emails. Broken product, no refund.

2 October 2021
Unprompted review
Rated 1 out of 5 stars

Avoid, avoid avoid.

Ordered some Braun Cutters and a foil for my shaver on Friday 19th August. Delivery stated on website and confirmed on email as 2 - 6 days. No probs. After about a week or so and no delivery I asked where it was.
Oh lost in the system they said.
No probs, just send me a double up when you have them, I said.
No can do they said.
No compensation either they said and no idea when they can deliver.
Here we are over two weeks later - they have my money, I have no delivery - and no idea when they will deliver if ever.

AVOID LIKE THE PLAGUE

5 September 2021
Unprompted review
Rated 1 out of 5 stars

Absolutely atrocious

Absolutely atrocious. DO NOT EVER use this company. Customer service lies stating that my Canadian credit card was denied due to me being in England. An absolute falsehood as I went online on Amazon and ordered the same product with the same Canadian credit card and received it 48 hours later!

19 August 2021
Unprompted review
Rated 5 out of 5 stars

Brilliant all round

Absolutely brilliant service could not fault it, order part for my Braun razor yesterday and received it this morning. Fitting was easy and razor after a good clean and reassembly is working like new. Definitely recommend.

10 August 2021
Unprompted review
Rated 5 out of 5 stars

Ex Braun user

Ex Braun user, trying Panasonic ARC5 after good reviews. Not yet tested product But have faith in Shavers uk if anything goes wrong. Always purchased from them in past. There service delivery was excellent ordered on Friday morning, it was here Saturday morning well packed Well done 'Shavers'

26 June 2021
Unprompted review
Rated 1 out of 5 stars

Arrived without a cartridge and was DOA

The item arrived without a clean and renew cartridge and was dead on arrival. After 30 minutes putting thecseriesc9nshaver in to the unit lining up the charging point but nothing on the clean and renew station, not a light, not a noise and it would have been my shavers firdt clean so it wasn't falling simply because it was actually clean. I dropped two messages asking for a refund and for Shavers.co.uk to arrange pick up of the faulty item as its their responsibility to at least pay for the faulty return. So fsrno response

8 June 2021
Unprompted review
Rated 5 out of 5 stars

EXCELLENT SERVICE

Ordered a couple of items recently from Shavers and was really impressed with the speedy delivery service.
Great website which is very informative.

29 May 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic Service!

I telephoned regarding a problem with a Panasonic shaver, the customer services representative was extremely helpful and asked me to return the shaver. Within a day of the service centre receiving my problematic shaver I received a new replacement which was an updated model. This is the best customer service I have ever experienced!

29 May 2021
Unprompted review
Rated 1 out of 5 stars

Misleading product description or no…

Misleading product description or no description at all.
I ordered a "charging" stand for my Braun device which came without the charging cable. So I paid £14 for a piece of plastic. When I contacted them and asked them for the cable they said I should buy it separately. Very bad customer service in general and not willing to help at all.
I should have bought it elsewhere in the first place.

24 May 2021
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Brilliant service, great price, fast postage, fab deal on a bundle, shaver is outstanding.
Very happy customer and would highly recommend both products, price and service.
Many thanks

25 April 2021
Unprompted review
Rated 1 out of 5 stars

I am very disappointed

I am very, very disappointed from this service. Not only the shaver is a piece of @##@, but they refused to refund my money! Don't trust them. The machine was not the quality they are advertising, it can't be used for more than 3 minutes because it starts to heats up, it can't cut properly. And above all they didn't accept my return!!!!! This is too low for such a provider. I am very disappointed and I don't recommend them to anyone!!!

28 March 2021
Unprompted review
Rated 1 out of 5 stars

Shavers don't give refunds

Panasonic epilator ordered
Received quickly
Epilator catches skin when used underarms
Shavers will not exchange or refund
I returned product for 'testing' they won't tell me how they tested it...
They say no fault found so returned it to me
I cannot use it
They will only exchange if faulty

17 March 2021
Unprompted review
Rated 5 out of 5 stars

Owned this for 5 years

Owned this for 5 years, best trimmer ever only now in lockdown a guard broke on me and it shaved my head but ever since I’ve haven’t been to a barber

Purchased from Argos not online

10 March 2021
Unprompted review

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