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The information on this page is based solely on product reviews written by customers of Shearings Holidays via Trustpilot.
Brand: Shearings
Paris trip very goif
Reply from Shearings Holidays
Dear Shaw,
Thank you for your feedback regarding your Paris Weekend.
We are delighted to hear that you had a very good time on your Paris trip and hope you enjoyed your stay.
Thank you again for taking the time to share your feedback with us.
Kind regards,
Customer Relations SB
The stay was very comfortable however we were unable to do many of the tours. A leisure day on the Saturday would have been nice then guided tours on Sunday and Monday. As it was we just got the train and a tour bus at the Arc De Triomphe
Reply from Shearings Holidays
Dear Lynette,
Thank you for your feedback regarding your Paris Weekend.
We are pleased to hear that you found your stay comfortable. We are sorry, however, to hear that you were unable to take part in many of the tours and that you would have preferred a leisure day on the Saturday, followed by guided tours on Sunday and Monday.
We appreciate you sharing your suggestions regarding the itinerary. Your comments have been noted and will be passed to the relevant team for consideration.
Thank you again for taking the time to share your experience with us.
Kind regards,
Customer Relations SB
Had an amazing weekend and enjoyed the trip. The Palace of Versailles was epic and I really recomend getting tickets to go inside. Our Drivers Denny and Niel were fabulous, fun, kind and kept us safe throughout the trip.
Reply from Shearings Holidays
Dear Joylindsey,
Thank you for your wonderful feedback regarding your Paris weekend.
We are delighted to hear that you had an amazing time and enjoyed the trip. It is lovely to hear that you particularly enjoyed the Palace of Versailles and found our drivers, Denny and Neil, to be fabulous, friendly, and caring throughout your journey.
We will be sure to pass your kind comments on to Denny and Neil.
Thank you again for taking the time to share your feedback with us.
Kind regards,
Customer Relations SB
Lovely and enjoyable trip
The product is oksy
Reply from Shearings Holidays
Dear Shaw,
Thank you for your feedback regarding the Paris Weekend.
We’re pleased to hear that you were happy with the holiday overall. We appreciate you taking the time to share your comments with us.
Warm regards,
Customer Relations SB
The guides were absolutely brilliant. Couldn’t fault them. The driver who did Rugby-Folkestone and Folkestone-Warwick was unfortunately not as enthusiastic and did come across as rude with some severe breaking and gliding into the hard shoulder on the return leg. The hotel room was small but the beds were super comfortable and there were plenty of high quality toiletries. Unfortunately the only tv channel in English was the news but that didn’t bother us too much. My real concern was the area. In the daytime it was like a ghost town - very few people about but at nighttime there were several gangs of youths which was intimidating. The market was a real bonus. As me and my daughter had things planned we didn’t get to do the Shearings excursions apart from the Saturday evening meal. It would have been nice to incorporate a leisure day in with the tour
Reply from Shearings Holidays
Dear Richard,
Thank you for your feedback.
It’s lovely to hear that you found our Paris Weekend enjoyable and that the guides were absolutely brilliant. We’re delighted to hear that you couldn’t fault them.
We’re sorry to hear about your experience with the driver on the Rugby–Folkestone and Folkestone–Warwick journeys. We appreciate you bringing your concerns regarding the driving style and attitude to our attention, and we will ensure your comments are passed on to the relevant team.
We’re pleased that you found the hotel beds comfortable and were happy with the quality of the toiletries. We also appreciate your comments regarding the hotel’s location and the atmosphere in the area during the evening. Your suggestion of incorporating a leisure day into the tour is also appreciated and will be shared with the relevant team.
Thank you again for taking the time to provide such detailed feedback. We hope to have the pleasure of welcoming you and your daughter back on board again in the future.
Warm regards,
Customer Relations (SB)
Paris lovely .drivers not very helpful.couldnt get food at hotel 1st night..no info on how to get about paris.seat belts to stiff on bus
Reply from Shearings Holidays
Dear Debbie,
Thank you for your feedback. It’s lovely to hear that you enjoyed your Paris Weekend.
We’re sorry to hear about the difficulties you experienced during your stay. We appreciate your comments regarding the drivers, the lack of food available at the hotel on your first evening, and the limited information provided about getting around Paris. We’re also sorry to hear that you found the seat belts on the coach too stiff.
Your comments are very important to us, and we will ensure your feedback is passed on to the relevant teams.
We hope to welcome you back on board again soon.
Warm regards,
Customer Relations (SB)
Very good. The Coach team were really excellent. Nothing was too much trouble!
Reply from Shearings Holidays
Thank you so much for your kind 5-star review
We're thrilled to hear that you found our coach drivers excellent. Providing helpful and welcoming support is something we take great pride in, and it’s always lovely to know when it’s appreciated.
We hope to welcome you on another tour soon
Kind regards
Shearings Customer Relations
Had great time away. Taxi & coach transfers excellent from time we got picked up until time we got dropped back off. Main coach from Red Rose Travel was very comfy. Driver Lee & his colleague Dale were very professional, helpful & friendly. Always ready to assist. Ferry crossing going out was great. Hotel in Paris was clean & basic but had everything you needed for a short break although only served breakfast - no evening meals. There were plenty of nice restaurants within walking distance though. Plug socks were in need of attention even trying to use UK adaptors in them - no USB ports so need to take adapter for charging your phone. Trips into Paris were great for whirlwind tour of the sites with a few stops to take photos & a few hours to wonder at leisure. Versailles was amazing with the beautiful gardens & stunning palace. We did buy tickets to palace prior to going as sold out on the day when we went previously. It’s very busy tho so be prepared for crowds. Trip home back on The Shuttle was very quick & exciting as never been on it before. All in all was a great little break but very full on so don’t expect it to be a restful one!
Reply from Shearings Holidays
Dear Mrs Foster,
Thank you for your 5-star review.
We're thrilled to hear that the transfers ran smoothly and that Lee and Dale made the journey so comfortable and welcoming. It's always a bonus when the team goes above and beyond to assist.
Your feedback about the hotel is really helpful. It’s great that you got to soak in the sights of Paris and enjoy the whirlwind tour with time to explore. Versailles sounds absolutely magical.
We’re grateful for your feedback and look forward to welcoming you on another tour with Shearings in the future.
Best regard,
Shearings Customer Relation (BSM)
Excellent tour, fantastic, attentive staff, highly recommended.
Reply from Shearings Holidays
Dear Caroline, Thank you so much for your wonderful 5-star review of the Paris Weekend tour. We're delighted to hear you found the experience excellent and our staff attentive and fantastic—it means the world to us.
Your recommendation is truly appreciated, and we look forward to welcoming you on another adventure soon!
Warm regards, Customer Relations Team
Fantastic holiday break
Reply from Shearings Holidays
Thank you for your kind 5-star review.
We're so pleased to hear you had a wonderful time exploring the Paris Weekend. It's always rewarding to know our tours leave a lasting impression.
We look forward to welcoming you back on board soon and delivering another experience that goes above and beyond your expectations.
Warm regards, Customer Relations
Guided sightseeing tours amazing and informative and plenty of time to do your own personal visits of places of interest
Reply from Shearings Holidays
Dear Lynn,
Thank you so much for your lovely 5-star review of the Paris Weekend tour. I'm delighted to hear you had a wonderful time, especially enjoying the guided sightseeing and the many places of interest along the way.
We truly appreciate your feedback and hope to welcome you on another adventure soon!
Warm regards,
Customer Relations
Really enjoyed the weekend and had a fabulous time. The Shearings staff, Chris and Simon, were brilliant. Very easy to get on with, while being extremely efficient at their jobs. Would reccommend/
Reply from Shearings Holidays
Thank you Carolyn for your 5* review Im really glad you enjoyed the Paris Weekend and had the most Fabulous time. I'm glad Chris and Simon were brilliant and easy to get along with
We can't wait to welcome you back on bored soon
warm regards
Customer relations
Quite expensive trip considering it is a 4 day tour. Hotel does not provide meals so had to go into town. It would have been better for passengers and crewe to have the meals in the hotels they are staying in. Good itinerary.
Reply from Shearings Holidays
Thank you, Daniel, for your lovely 5-star review of the Paris Weekend tour.
We truly appreciate your kind feedback
Warm regards,
Customer Relations
I travelled with my teenage son, we both loved Paris, it was perfectly planned out from collection to excursions. Our coach drivers were fantastic, so overall a perfect weekend away.
Reply from Shearings Holidays
Thank you, Helen, for your lovely 5-star review of the Paris Weekend tour.
We're so glad to hear that you and your son had a wonderful time away with us. Thank you also for your kind feedback about the drivers—we’ll be sure to pass your comments along to them.
We hope to welcome you back on tour with us very soon!
Warm regards,
Customer Relations
Have used SHearings for many holidays , travel and hotel excellent I already have my next holiday booked.just a small issue with seat request. This is the second time when I had a pre booked window seat . Someone was sitting in my seat . a suggestion that aisle or window seat is on final schedules
Reply from Shearings Holidays
Thank you for your lovely 5-star review of the Paris Weekend tour, and for your continued loyalty to Shearings — we’re delighted to hear you’ve already booked your next holiday with us!
We’re pleased you enjoyed the travel and hotel experience, but we’re sorry to hear about the issue with your pre-booked window seat. Your suggestion to include aisle or window seat details on final schedules is a valuable one, and we’ll be sure to pass it along to our operations team for consideration.
Thank you again for your feedback, and we look forward to welcoming you on another great trip soon.
Warm regards,
Customer Relations
Was a good trip but to say all optional trips were paid in euros only (didn’t take £ or card ) so make sure you take enough euros
Reply from Shearings Holidays
Dear Jo Holmes
Thank you for your feedback on the Paris Weekend trip.
We’re glad you enjoyed the trip overall. Thank you also for the useful tip about optional trips being payable in euros only — that’s great advice for future travellers to keep in mind.
We hope to welcome you on another holiday soon!
Warm regards,
Customer Relations
Apart from the time taken to pick up passengers and then disembark at the change over coach station the holiday was 3 out of 5. Gave 4 stars as the hotel and our coach drivers were excellent.
Reply from Shearings Holidays
Thank you for your kind 4-star review.
Receiving such positive feedback is truly gratifying as it offers valuable insights into your tour experience and understanding what resonates with our customers empowers us to consistently refine and improve our tours.
Your constructive feedback provides us with the opportunity to evaluate the tour for any necessary enhancements, ensuring complete satisfaction.
We eagerly look forward to welcoming you on board again soon and providing a tour that exceeds all of your expectations.
Warm regards
Shearings customer relations
Extremely well organised, everything was ontime. Danny & Claire were so attentive, friendly & I would recommend them. Danny is a fabulous coach driver, with years of experience & Claire is very kind, happy, they both went above & beyond to make our trip memorable. Looking forward to making another booking 😀
Reply from Shearings Holidays
Hello Kathleen,
That’s wonderful to hear! It sounds like Danny and Claire truly made your trip special with their attentiveness and dedication. Their commitment to creating a memorable experience shines through, and we’ll be sure to pass on your kind words to them.
We’re thrilled that everything was well-organized and on time—it’s always our goal to provide smooth and enjoyable journeys. We’d love to welcome you back for another fantastic adventure soon!
Many Thanks
Customer Relations
Jm
hotel very nice,staff lovely,especially Matthew on reception
Reply from Shearings Holidays
Dear Mrs Houghton,
Thank you for your review.
We're delighted to hear you enjoyed your Paris weekend and that the hotel and staff made a great impression, especially Matthew at reception. We'll be sure to pass on your kind words to him.
We hope to welcome you on another Shearings break soon.
Kind regards,
Shearings Customer Relations (SC)
