Shedstore Reviews 

You have sent me 2 emails asking me to rate my experience of order i placed on 30th July but I still haven't received it

This is the second shed I've bought from Shedstore.
When it arrived it was placed exactly where I asked it to be.
I spent some time getting the base level as the area I was putting it is uneven. I did have to modify the floor to allow access to an inspection cover beneath to, but it was sturdy enough to allow this.
When it came to building it, I managed to put it together on my own in a single day. The instructions were clear and all the pieces were clearly identifiable.
Now it's up, it's strong, looks good and is watertight.

Ordering and delivery were fine, and the driver was helpful getting the parts to the site. Less impressed with the quality. The door is too small for the aperture and is not well constructed - the tongue and groove is not straight and it is already bowed before construction. The roof cover section was badly twisted at one end. Large gaps have already opened in the sides between planks. All in all - not happy.

Where to start? Shedstore get out of jail by stating timber warps. Everyone of the single pieces had some sort of a bend or twist. I have pictures of multiple issues with both panels and single filling pieces. The diagrams are multi shed so there was no logical process and the diagrams are pretty near useless to work thnrough. Why not a sheet for the shed being delivered. Numbering the bits that are to be used then coincide them with a proper diagram. Add £ for the printing but make it easier! I have a little background making information accessible perhaps just ask me or another Teacher. Looking at the reviews on the site all are 5 star, that I should have questioned as nobody is that perfect. Were Trustpilot not advising you that it is better to admit that there might be someone who is unhappy? Delivery guy was great and advised on painting the roof asap. So full marks for that. Honestly would I recommend Shedstore? - not to anybody I liked!

An excellent customer service experience. I was offered a replacement timber side for one that had split without any fuss.

I've just got my shed today not had time to put it yet got it on time like you said up to yet it's been good service

Delivery was quick. Guy was plesant and helpfull. She'd was good quality besides a few minor errors in construction of the pre made panels. Some of the wood was twisted so would not sit level. The windows are poor quality and have already distorted in the sun.
Screws and nails were enough but a few extra wouldn't hurt. Structure of the roof could do with extra joining braces rather than just the 4 horizontal.
Part from that the shed is good. Looks good for the price..

Quick and easy ordering and have been kept updated with everything.

No complaints with the ordering process the delivery was very good driver was polite and helpful. The only problem was the fact that a fair few pieces of timber were distorted and two pieces I couldn’t use and had to buy them so I could finish the job.

Arrived exactly as advised by a helpful team. There were no missing parts, no damage and quality was good. Assembly was easier than expected.

Delivered quickly after order.

If assembling self need be reasonably adept at solving small fitment problems.

Also at interpreting the assembly instructions and diagrams..

Also at possible work around.

Very quick attention & efficient delivery driver.

My 7 x 5 Sunhouse arrived on time. CARL and DARREN W could not have been more helpful; carrying the parts through our side gate to the back garden. All the parts were checked off the list by me and nothing missing. Most of the assembly instructions were staightforward although I struggled to understand the window sill fixings (could do with a clearer drawing).

Make sure you add a SANDER to your tool list because some of the sawn timber was extremely rough and spintery. In fact some of the wood used was so knotty and twisted, it was only fit for Guy Fawkes night and I had to buy some filler to plug some knot holes and cracks. The two chip-board roof sheets were a bit awkward to manoeuvre and I would suggest cutting them in half, lengthwise so you have four smaller pieces.

A BIT DISAPPOINTED.

Brought a Beckworth 10x6 shed in may/June 2025.
Probably the worst shed i have ever brought.
The tongue and groove strips of wood have shrunk and left gaps between them.
Just a flimsy shed compared to what I have purchased in the past.

Sheds are absolute garbage, the true definition of buy cheap buy twice. No wonder they have turned off their Google Reviews page.

The panels are cardboard thin and the instructions make no sense whatsoever, luckily my builder and I were experienced enough for that not to be such an issue for us, but it would be for most. Also quite a few bits missing so we had to improvise, but just generally awful. Hard to believe any of the positive reviews on here are legitimate.

Claire and all the customer service agents were extremely helpful and supportive and very clear. I felt reassured and confident because of the help I received.

Communication is limited and I am still waiting on being notified dates for delivery that I placed on Monday & it's now Friday so 5 days later and still no notification. They advised 5 - 10 days but no communication on delivery dates still. Disappointing and very irritating.

I ordered the shed 27 July. Its now 7th August and I have not heard a thing from them since the day I purchased. Don't have a clue when it will arrive, but I received this email to write review! I can't review anything else!

Ordered online with minimal fuss. Good communications from start to finish. Delivery was on time and day stated, Driver was very kind, helpful and polite. The product itself is of good quality and robust so hopefully we will get a good few years out of it….. Thanks.