We have used Sheinman Opticians over many years and are always amazed at how the staff manage to make what could be rather a chore; eye care and choosing frames, into a calm and enjoyable experience.... See more
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Review summary
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If possible we always have your lovely young man serve us. His knowledge is excellent and he always comes up with best solutions regarding new and existing specs. He manages to take our increasing a... See more
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Always a good experience visiting Sheinman Opticians.Whatever the reason. All staff are friendly and welcoming. You know your eye test will be accurate as so much care is taken. Choosing new gla... See more
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Martin aways gives first class service when I attend an appointment. Nothing is too much trouble. He always chooses the best frame for my features. He knows I prefer something a little different. H... See more
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Company details
About Sheinman Opticians
Written by the company
At Sheinman we have been helping people care for their vision since 1915. As an independent opticians, we pride ourselves on combining over a century of experience with the latest advancements in eye care technology to deliver a truly personal service.
Whether you're visiting us for an eye examination, contact lenses, new glasses, or hearing care, our experienced team is here to provide expert advice tailored to your individual needs. We take the time to understand your lifestyle, preferences, and requirements, helping you make informed decisions about your eye and hearing health.
We believe that choosing eyewear should be an enjoyable experience. That's why we offer a carefully curated selection of frames, alongside professional guidance to help you find eyewear and lenses that suit both your vision and personal style.
Our commitment to customer care extends beyond our practice. Through our online store, you can browse and purchase selected products at your convenience. Visit our online store to take a look!
At Sheinman, we're dedicated to delivering exceptional care, expert advice, and outstanding customer service. Don't just take our word for it—read our reviews to discover why generations of families have trusted us with their eye care.
Whether you're visiting us for an eye examination, contact lenses, new glasses, or hearing care, our experienced team is here to provide expert advice tailored to your individual needs. We take the time to understand your lifestyle, preferences, and requirements, helping you make informed decisions about your eye and hearing health.
We believe that choosing eyewear should be an enjoyable experience. That's why we offer a carefully curated selection of frames, alongside professional guidance to help you find eyewear and lenses that suit both your vision and personal style.
Our commitment to customer care extends beyond our practice. Through our online store, you can browse and purchase selected products at your convenience. Visit our online store to take a look!
At Sheinman, we're dedicated to delivering exceptional care, expert advice, and outstanding customer service. Don't just take our word for it—read our reviews to discover why generations of families have trusted us with their eye care.
Contact info
Abington Street 106-110, NN1 2BP, Northampton, United Kingdom
- 01604 626161
- eyecare@sheinman.com
- www.sheinman.com
4.9
Excellent
4k reviews
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Replied to 100% of negative reviews
Typically replies within 48 hours
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Excellent as always!
Sheinmans staff are wonderful and helpful. Alex was fantastic in helping me and was honest and informative about the products on offer. Prices ranges on offer are great. Quality products and quality staff as always. Thank you 🤩
20 March 2026
Reply from Sheinman Opticians
Hi Emma,
Thank you for your wonderful feedback. We’re so glad Alex was able to help and that you found the advice honest and informative. It’s great to hear you were pleased with both the range of prices and the quality of products on offer.
Best regards,
Sheinman Opticians
Best opticians in Northampton
I have used Sheinman’s for a number of years now. The experience is excellent from booking your appointment to the fitting and collecting of your glasses. You’re listened to with no pressure placed upon you. The team are courteous and make sure you are looked after.
20 March 2026
Reply from Sheinman Opticians
Hi Barry,
We really appreciate you taking the time to leave us a review. Thank you for your continued trust in us. We’re really pleased you felt listened to and well looked after throughout your visit.
We look forward to seeing you again soon.
Best regards,
Sheinman Opticians
If possible we always have your lovely…
If possible we always have your lovely young man serve us. His knowledge is excellent and he always comes up with best solutions regarding new and existing specs. He manages to take our increasing age into account without sending us off with a boring, every day pair. Hope he doesn't leave!
20 March 2026
Reply from Sheinman Opticians
Hi Heather,
Thank you for your kind words. We’re so pleased to hear this and will be sure to pass your feedback on—it will mean a lot.
We look forward to welcoming you back soon.
Best regards,
Sheinman Opticians
I have been to Sheinmans for many years…
I have been to Sheinmans for many years now and everyone is friendly and service always proved to be the best (and the coffee is delish)
20 March 2026
Reply from Sheinman Opticians
Hi Catherine,
Thank you for your lovely feedback and for choosing us over the years—we’re glad you enjoy the experience (and the coffee!).
We look forward to welcoming you back to the practice soon.
Best regards,
Sheinman Opticians
As usual we received excellent service…
As usual we received excellent service from everyone at Shienman
20 March 2026
Reply from Sheinman Opticians
Hi,
Thank you for taking the time to leave us a review and thank you for your continued support—it’s always a pleasure to look after you.
Best regards,
Sheinman Opticians
Friendly and professional staff that go…
Friendly and professional staff that go the extra mile
20 March 2026
Reply from Sheinman Opticians
Hi R Wilson,
Thank you for your feedback. We’re really pleased the team made a positive impression and went the extra mile for you.
Best regards,
Sheinman Opticians
Efficient, thorough and good advice
My appointments are always dealt with efficently and thoroughly from the initial consultation and eye test to the advice on new glasses and fitting of them.
20 March 2026
Reply from Sheinman Opticians
Hi John,
We really appreciate you taking the time to leave us a review. Thank you for your kind comments. We’re glad you found your appointment thorough from start to finish.
We look forward to welcoming you back soon.
Best regards,
Sheinman Opticians
General service
General service, punctuality and offerings are excellent.
I had a minor problem with a new pair of glasses, which was dealt with quickly and efficiently.
20 March 2026
Reply from Sheinman Opticians
Hi Greg,
Thank you for your feedback. We’re pleased everything ran smoothly and that we could resolve your issue quickly and efficiently.
We look forward to seeing you again soon.
Best regards,
Sheinman Opticians
Great staff
20 March 2026
Reply from Sheinman Opticians
Hi Kevin,
Thank you for leaving us a 5* review. We really appreciate your kind words about the team.
Best regards,
Sheinman Opticians
Excellent service from all staff.
Good service from everyone from reception, eye test and spectacle dispenser. Also, the offer of coffee is really nice. There is no pressure when choosing frames and you can try on as many as you like. The dispenser gives essential advice regarding the fitting and explains the different costings. Overall, all staff go out of their way to make you feel valued which is why I keep going there for my eye tests. Well done!
12 February 2026
Reply from Sheinman Opticians
Hi Clare,
Thank you for your detailed feedback. It’s great to hear you felt comfortable and valued, and that you enjoyed the relaxed approach when choosing your frames. We're glad you liked the coffee too!
We look forward to welcoming you back soon.
Best regards,
Sheinman Opticians
Very good and friendly service
Very good and friendly service
Everything explained in detail
Staff are very co operative
20 March 2026
Reply from Sheinman Opticians
Hi Abu,
Thank you for your feedback. We’re glad you found the service friendly and that everything was clearly explained.
Best regards,
Sheinman Opticians
Excellent service
The staff and service received in Sheimans is always first class. The ophthalmic optician and staff go to great lengths to explain your eyes, glasses, changes occurring etc so you are fully informed. Always an excellent service.
19 February 2026
Reply from Sheinman Opticians
Hi Julia,
Thank you for taking the time to leave us a review and for your kind comments. We’re really pleased you felt fully informed and well supported throughout your visit.
Best regards,
Sheinman Opticans
Year of excellent service
My family and I have been visiting Sheinman Opticians for many years. My centre is stylish and user friendly. My optician is absolutely excellent, easy going, friendly and always on time. The customer service from reception to the fittings se4vic3 of the astonishing range of frames is second to none. I can find no fault.
20 March 2026
Reply from Sheinman Opticians
Hi Dr Nevison,
Thank you for your continued support over the years. We’re delighted you enjoy the environment and that the team has consistently provided such a high level of service.
We look forward to welcoming you back soon.
Best regards,
Sheinman Opticians
Everything is so very clean and the…
Everything is so very clean and the staff couldn’t do any more for you they are lovely I have been coming to you more years than I care to remember ,
Thanks all of you for being so kind.
Kindest regards
20 March 2026
Reply from Sheinman Opticians
Hi Mary,
Thank you for your lovely feedback and for your loyalty over the years—it really does mean a lot to us. We’re so glad you feel well looked after.
We look forward to seeing you again soon.
Best regards,
Sheinman Opticians
As always great professional service
As always great professional service - well informed advice and would 100% recommend to anyone looking for opticians
20 March 2026
Reply from Sheinman Opticians
Hi,
Thank you for your kind words and recommendation. We’re so pleased you found the service professional and the advice helpful.
We look forward to welcoming you back soon.
Best regards,
Sheinman Opticians
Friendly but professional and thorough
Always very thorough, will spend as much time and effort to make sure everything is spot on.
A friendly but professional approach in a top class setting. They make you feel very welcome.
19 February 2026
Reply from Sheinman Opticians
Hi Deborah,
Thank you for leaving us a 5* review. We’re so pleased you value our thorough approach and welcoming, professional service.
We look forward to seeing you again soon.
Best regards,
Sheinman Opticians
Just a fantastic service throughout
Just a fantastic service throughout
Mr Williams is a true gentleman very down to earth
Great selection of frames
Linda dispensed my Tom Fords with attention to detail regarding the fitting and gave amazing feedback on my second pair or spectacles
Great coffee also
19 February 2026
Reply from Sheinman Opticians
Hi Neil,
Thank you for your wonderful feedback. We’re delighted you enjoyed the service, selection, and attention to detail—and the coffee too!
We look forward to welcoming you back soon.
Best regards,
Sheinman Opticians
Expect and receive the best service.
To be serviced by an efficient team, on every visit, is something of an exception these days. I am pleased to award Sheinman Opticians an exceptional 10/10.
19 February 2026
Reply from Sheinman Opticians
Hi Gerald,
Thank you for your kind words and high praise. Consistently delivering excellent service is what we strive for, and your 10/10 means a lot to us.
We look forward to welcoming you back soon.
Best regards,
Sheinman Opticians
All the staff couldn't have done more
All the staff couldn't have done more, very helpful didn't rush me . Went back for a re fit no problem delt with straight away .
19 February 2026
Reply from Sheinman Opticians
Hi Maggie,
We really appreciate your feedback. We’re glad you felt well supported and never rushed, and that your refit was handled quickly and easily.
Best regards,
Sheinman Opticians
Personal and attentive customer care
Really kind and attentive assistance. I appreciated being allowed to choose a female guide for curating, selecting and fitting my new glasses. The receptionists also worked hard to find suitable appointments for my husband and I so that we could both attend multiple appointments on the same day. My optician was very professional. I was kept well-informed and my glasses were ready promptly.
19 February 2026
Reply from Sheinman Opticians
Hi KP,
Thank you for your lovely comments. We’re pleased we could accommodate your preferences and make the experience smooth and comfortable for both you and your husband.
We look forward to welcoming you back soon.
Best regards,
Sheinman Opticians
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