I've never had an Issue with Shinjuru and always found them to be polite and helpful. I would have gone to 5 stars but lately they've dropped off a little on their responses on Microsoft Teams. They u... See more
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Created with AI, based on recent reviews
Shinjiru makes it our mission to protect privacy, a fundamental human right. We have been providing offshore web hosting and anonymous web hosting services since year 2000. We are one of the most experienced offshore web hosting companies in the world with 8 offshore locations, own Anti-DDoS Attack network, thousands of dedicated servers, IP addresses, ICANN appointed .com domain registrar and in-house technical support working 24/7 to monitor all your web services. We provision, protect and secure your offshore web hosting needs. We have offshore VPS hosting, private email hosting, bitcoin hosting and all the tools you need to secure your identity. Sign up your web services with Shinjiru today!
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Very helpful support staff, easy to navigate site and pick the services I need. Would defo recommend to others
Its the best host and very helpful with support 24/24
i recomade to all
I like the products and the service overall. I really like that I can choose the offshore location, pay via crypto, and remain anonymous.
What suffers is the customer service. No ownership, no focus on service or solving issues. Agents sole focus seems to be on CLOSING the ticket ASAP.
Ive been using it only a short time and again the product, service choices are quite nice but the customer service is SEVERLY lacking.
FYI.... Shinjiru is in fact one company w two separate Trustpilot listings/rankings
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Conclusion
shinjiru.com and shinjiru.com.my are not separate companies. They are both operated by Shinjiru Technology Sdn. Bhd., sharing the same headquarters, management, and service infrastructure. The two domains serve as different entry points (likely for international and Malaysian audiences) but are part of the same organization.

Reply from Shinjiru Offshore Hosting
good service shinjiru , always there 100% to help customers ,
thumbs up
Great customer support. Always answering immediately.
Using their server and domain services for about 4 years now, and they are my top selection for sure
Very good service and people ,really helping me when I need to adjust setting on server.
Back in 2024, I have registered a brand new domain with Shinjiru. Within 48 hrs, it was added to the DBL blocklist by Spamhaus !! As soon as I become aware of this problem I have started to research the issue immediately. Spamhaus explicitly stated that my domain is hosted by a non-transparent provider, hence the reason for the blacklisting. I have contacted Shinjiru multiple times about the issue, never received a reasonable explanation or solution. After a while, Shinjiru team decided to simply terminate my hosting service, due to a "violation of their terms of use" and "alleged phishing activities". I did nothing wrong. Never used the domain name for any illicit online activity. I have lost some time, as well as some money due to their totally careless behavior. Stay away from these guys.
DO NOT USE THIS COMPANY
Support pretty much is none existent
They lie where servers are located they will tell you they are located where you picked but they are not.
They do not care what they host and will get your domains BLACKLISTED.
This company are based on nothing but lies lies lies.
Stay well away unless you want your Domains constantly BLACKLISTED
Very bad hosting, no support, bad connectivity, website always down, honestly one of the worst SERVICES I used on the internet, and I've been in this tech for +10 years, shameful

Reply from Shinjiru Offshore Hosting
Will never use this hosting again!!!
I have been facing a lot of issues after one week of usin their hosting service, my website was doing good until it started bugging a lot, their support doesn't help
Absolutely garbage hosting. read the other reviews. stay far away. terrible speeds, always down, scammers!
Please avoid at all costs, your website is going downhill once you start using their services, they host a lot of malicious sites, and this hurts your site, since you're sharing the same IP, and this takes us to my second point: BLACKLISTED IP's, yes they offer those exclusively to their new members lol!
Please if you're serious about your business, avoid them!! you won't get no answers either from their 'support'
Here is the review you wrongfully got removed so in addition to what i said below, also keep in mind they like to try and wrongfully remove bad reviews
so a friend and I used shinjiru hosting ..
never again they have slow servers, customer service is non-existent constantly blaming the user for problems
only with shinjiru have i faced costant 503 errors constant 403 errors and been unable to use services like the webdisk FTP and even the site itself costing us money and customers
other providers I have used have given me zero problems and all worked exactly as intended but with these guys its problem after problem a massive pain and not worth it
Good hosting company with plenty of different plans. You can always choose that fits best for you. I am with them for more than 5 years and if I have any issue they always help fix everything. Best support with fast response.
I want to register a domain but I can only register the domain if I buy a hosting plan I think this is absurd I already have hosting I just need to register the domain I hope this company changes the way it sells its services
not what I was expecting from an 'offshore' hosting, my site was down most of the time, I also lost my 6 months SEO work because of their ips and slow servers.
Bad hosting for business, I stamp what the other users say about shinjiru, slow servers, bad support (your site is down and no one is there to assist), they also try their best to blame the client for issues, but when I saw that they provide their clients with blacklisted IPs that's when I said enough, BAD HOSTING FOR BUSINESS, THAT'S ALL i HAVE TO SAY
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