Shippn Reviews 

1,498
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 377 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting its speed and efficiency. Many commend the professional and communicative staff, who often go above and beyond to ensure a smooth process. Reviewers frequently note the fast delivery service, with products arriving safely and in perfect condition, making it possible to acquire items not available locally. However, some customers also noted concerns regarding pricing, describing shipping costs as expensive or even insane. These individuals mentioned that costs could be significantly higher than expected, especially due to factors like box size or additional charges, leading to feelings of being overcharged compared to other services.

What people talk about most

Service

Consumers find service to be positive, with many reviewers expressing high satisfaction and recommending it... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the fast shipping and... See more

Staff

Users describe positive interactions with staff, with many reviewers praising their hosts for being helpful,... See more

Product

Clients share positive opinions on product, often highlighting the ability to acquire items not available in... See more

Price

Reviewers mention ambiguous feedback about price, with some customers finding shipping fast and reasonably... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wonderful experience, as usual! Shippn is a great platform which allows you to purchase anything you want from nearly everywhere in the world! I couldn't recommend more!! Mainly I purchase from my fav... See more

Rated 5 out of 5 stars

I wanted to order a dress from a shop in the Netherlands. I used the Buy For Me option and it was flawless and fast with impeccable communication from my shipper - Mohammad Almasri. Will use again!

Rated 5 out of 5 stars

Flawless. As a first tine user I was a little apprehensive, but any concerns were completely allayed. Excellent communication both from the company and the agent. The parcel arrived ahead of sc... See more

Rated 5 out of 5 stars

I used Shippn's Buy For Me service to purchase a hard to find vintage 1980's Giorgio Armani shirt, only available in the Netherlands on vinted.nl. Bart located in Gorinchem was my host and thanks to... See more


Company details

  1. Logistics service
  2. E-commerce service

Written by the company

Shippn is an international package forwarding community that enables people to shop from over 34 countries!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 94% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(1,498)

393 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent monthly package forwarding with Bart Meijer

I have been using Shippn on a monthly basis and I am extremely happy with the service. Everything is handled smoothly, professionally and with great care.

A special thank you to my Dutch host, Bart Meijer, who takes perfect care of my packages every single month. His communication is clear, the handling is reliable, and the whole process always feels easy and trustworthy.

Congratulations to Bart for the consistently excellent service — highly recommended!

11 May 2026
Unprompted review
Rated 5 out of 5 stars

Love their "Buy For Me" service!

I really like Shippn and find their platform clear and useful. The "Buy For Me" service is especially useful. I used it recently to buy a piece of vintage tech in France, and I got to work with a lovely agent named Nastita. She was super responsive to my questions, took great pictures for me, and packaged the final product really well. Thank you so much, Nastita! A+

7 May 2026
Unprompted review
Rated 5 out of 5 stars

Only used shippn twice in 2 countries…

Only used shippn twice in 2 different countries (Australia and Spain) but honestly I could not fault anything. I was so unsure at first if it was legit but the host communicated every step of the way and I got just what I wanted where it wouldn’t have been possible without Shippn! It takes bit more time of course (and money) but if you really want something it’s the only way. Would not hesitate to use again. Thank you!

1 March 2026
Unprompted review
Rated 5 out of 5 stars

Good service

I wanted some glassware from Belgium which my partner saw on holiday - but it was only available for delivery within Belgium. Using Shippn I was able to order and then have it relayed to the UK. The whole thing took around 3 weeks and was straight forward, with updates as the order progressed.

1 May 2026
Unprompted review
Rated 1 out of 5 stars

The service is an overpriced joke

The service is an overpriced joke. They force you to pay for their service with the same credit card you bought your item with even though they supposedly offer PayPal and other payment options. You have to upload bank statements to them. Their customer service is doesn’t provide solutions, just demands. They mark up the shipping rates significantly and also charge service fees. Not worth the hassle

27 April 2026
Unprompted review
Shippn logo

Reply from Shippn

Hi Ivan,

We’re sorry to hear that your experience felt frustrating.

To clarify, requesting the same payment method or additional documents is part of our security verification process. This is applied to certain orders when needed to prevent unauthorized transactions and ensure the safety of both customers and hosts. It’s not a blanket requirement for every order, but a precaution we take when a transaction is flagged for review.

Regarding shipping costs, we primarily offer express, fully trackable shipping options through established international carriers. These services are more expensive than economy alternatives, but they provide faster delivery times and greater reliability. Our pricing reflects carrier rates, handling, and the operational support involved in coordinating international shipments.

We understand that this may not align with everyone’s expectations, but these measures are in place to maintain a secure and dependable service.

Best regards,
Shippn Support Team

Rated 5 out of 5 stars

Excellet service

I have used Shippn many times from several different countries, and so far the service has been excellent! I most commonly order from the Netherlands and from the USA. The host I use in the Netherlands is Bart, who provides a brilliant service, and is especially good at keeping me updated and communicating at every step of the process. For the USA, the host I choose is Timothy, whose service is also exceptional in every way, always taking particular care to pack the parcel in a secure and efficient way. Thank very much to both Bart and Timothy, as well as the other hosts I have used in other countries, none of whom have ever let me down. Highly recommended.

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic Service

There was a particular item only available in France, absolutely no way to order in the US. I found this service though- and they really came through! I was able to contact a shopper, Nastita Rani Mezailles, who guided me through the process and successfully ordered and forwarded the package to me! It was all super easy, and she was very courteous and helpful, she kept me updated on all steps of shipping and delivery! Mind you, I have never used a service like this before, but I am very impressed with both the support and the turnaround for international deliveries. I would highly recommend this to anyone shopping overseas! Thanks again!

23 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. I bought an item on the Australian eBay site and the shipper would only ship domestically. I arranged shipping with Shippn, and it was turned around and shipped to me in the USA the same day that it arrived at the Shippn person's address.

9 April 2026
Unprompted review
Rated 1 out of 5 stars

I have not received my order yet

I have not received my order yet. I order 3 screen monitor and it been a month still i havent received. I am now suspecting this is scam and i cannot track order in glescia website and shippenzo says recepient not available. I think its madeup tracking tool . No one contacted me about the parcel and i am in my home only. I need to know whats going on

22 April 2026
Unprompted review
Shippn logo

Reply from Shippn

Hi Arjun,

Your review seems to be about another business(Shippenzo), and not about Shippn. We kindly request that you contact the related business regarding your inquiry to resolve the case, as we are unable to assist you with this issue since they are a different company.

If you are interested in shipping your items worldwide, you can use Shippn's services.

Kind regards.

Rated 1 out of 5 stars

DO NOT RECOMMEND - extremely high & hidden fees

DO NOT RECOMMEND - extremely high & hidden fees. I had to pay over $74 in DHL shipping for a small package (0.5 kg, about 11cm x 12cm x 3cm) and some other fees which resulted in $120+ in costs. In addition, the items I purchased had a discount code, which the shopper/proxy used -- but I wasn't refunded for that discount. Very scammy, would never use again.

EDIT - SHIPPN's response notes, "Duties and taxes, since your shipment was sent using the DDP (Delivered Duty Paid) option, meaning import charges into the U.S. were prepaid on your behalf." This is false. I selected "Duties Paid on Delivery." Furthermore, it is very telling that the $5 issue was NOT responded to, nor remedied, UNTIL this Trust Pilot review was published. I cannot recommend using this company that charges 3x shipping (based on the same weight / dimensions I used to ask DHL directly about).

16 April 2026
Unprompted review
Shippn logo

Reply from Shippn

Hi Emily,

We’re sorry to hear that your experience felt disappointing, and we’d like to clarify a few key points.

Although your package had an actual weight of 0.5 kg, international carriers calculate the chargeable weight based on whichever is higher between the actual weight and the volumetric (dimensional) weight. In your case, the volumetric weight was 1 kg, which became the chargeable weight used by DHL. This is a standard industry practice applied by all major carriers.

Regarding the additional costs, these include:

-Mandatory shipping insurance, which provides coverage in case of loss or damage

-Duties and taxes, since your shipment was sent using the DDP (Delivered Duty Paid) option, meaning import charges into the U.S. were prepaid on your behalf

These are not hidden fees, but required components of international shipping depending on the selected service.

As for the discount code, once we became aware that it had been applied during purchase, we issued a refund for the discount difference accordingly.

We understand that international shipping costs can add up quickly, especially with express services and prepaid customs, and we appreciate your feedback regarding transparency.

Best regards,
Shippn Support Team

Rated 5 out of 5 stars

Multiple Purchases, Happy Every Time

I have used the Shippn service multiple times now to help with “Buy For Me” purchases from across the world. The process is easy to initiate and the Shippn support team and their buyers are great to work with. They keep you updated through each step of the process. Very happy with the service overall and grateful for this shopping option!

21 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent first experience with Shippn

Excellent first experience with Shippn! Great service in Singapore where they bought two very limited items at an exclusive retailer. All done in one week including shipping from another continent.

20 April 2026
Unprompted review
Rated 5 out of 5 stars

I used Shippn to proxy buy a poster off…

I used Shippn to proxy buy a poster off Yahoo Jp. It was a super easy process. just entered the information and made the payment. I was helped by a shopper named Moe Inoue and she was super helpful even making sure to let me know of the higher than normal shipping costs due to the current climate. Every step of the process went smoothly and I got my package in about a week, which is insanely fast and packaged how I asked. I would recommend this service to anyone. <3

20 April 2026
Unprompted review

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