Shoegarden Reviews 43

My Haflinger clogs that I buy each year and use as indoor slippers had this year come away at the sides after 7 months. I sent a message to advise Shoegarden and within 3 days a brand new pair had arrived. No fuss no quibbling just a straight replacement. I’m so impressed with this company I will always buy my Haflingers here and would definitely recommend x

I’ve had Haflinger felt clogs for 13+ years and aside from them being the most comfortable things ever, the customer service at Shoegarden is absolutely second to none.

Just loving my Haflingers. I got a pair and not only they are cute but also really comfy and warm. I was looking for some slippers and the staff recommended me these ones. After using them for several months I can tell they are really good quality and that they are going to last for a long time! Their customer service was great. They were really kind and helping me to get the best fit as I have issues finding comfortable shoes given my feet shape.

Excellent customer service, super fast friendly and helpful. They sell high quality products at good prices. Very pleased

I’ve bought a couple of Legero trainers and Haflinger clogs from Shoegarden and I honestly love them. They’re incredibly comfortable and really good quality.
Customer service has also been excellent — they’re always very helpful and make sure any questions are sorted. It’s been a really positive experience overall.

Got some Haflinger from Shoe garden. these are the best ever. Comfy and even after a couple of years, they still look and feel like new! Very happy and highly recommended

Excellent customer service. I was looking for a specific type of slipper and the staff were extremely helpful in trying to recommend something which might work for my feet. Unfortunately I wasn't able to find what I was looking for but that's down to my feet not being suitable for what I wanted. I would definitely look at shoegarden gain next time I need new shoes. My refunds were also processed very quickly.

Just LOVE the variety of shoes, slippers etc etc on offer, great selection and quality. But best of all, Shoegarden's customer service is second to none! I can shop with peace of mind knowing that help is readily on hand and any problems quickly and fairly resolved. Cant speak highly enough!

Couldn't get comfy in any new slippers and several pairs were sent back and forth ... then deciding on what I wanted, Shoegarden didn't have the colour ... But they went the extra mile to source the colour for me and I'm loving them.
Thank you Shoegarden for putting your very best feet forward!

Thrilled with my new Haflinger sandals and the immaculate service from shoegarden in efficient confirmation and timely delivery!

I’ve bought several pairs of shoes from Shoegarden over the last few years and I’ve always been delighted with them. They are comfortable, stylish and just a little bit different to everything else on the high street. Their customer service is also second to none - they recently managed to get hold of a pair of shoes for that had sold out onsite and kept me informed of the process and then alerted me the minute they arrived with them. I highly recommend this company and will continue to be a very happy shopper for many years to come.

I have MS and struggle with cold feet.
I ordered a pair of Haflingers recently and they were far too small, so I sent them back. As I live close to the Shoe Garden I asked if I could come to the store so I could try on differrent pairs, as I need to wear quite thick socks with gribs on the bottom, so I do not slip on our wooden floor.
Claire was amazing, getting lots of different types down from the many shelves, and different sizes for me to try on to suit my needs. Grippy, easy to get on etc. We finally found a suitable pair that tick all the right boxes.
Thank you Claire. I appreciate your time and efforts.
Outstanding service!! xx

Great initial service and footwear choice from Shoegarden but what stands out most is the after sales support. After discovering an issue with my footwear, I contacted Shoegarden and their service, support and communication has been excellent. My footwear has now been exchanged without issue and I was even given options to ensure the replacement was to my complete satisfaction. I would not hesitate in recommending Shoegarden for your footwear needs.

I have suffered with Plantar Fasciitis for quite some time and have tried all kinds of remedies, including orthotics and anti inflammatories. Someone suggested contacting Shoegarden and the team were very helpful and suggested I try Haflinger Clogs. I ordered a pair that arrived promptly and I have to say, I have not taken them off since - unless I absolutely have to! The pain from the plantar Fasciitis completely goes away when I’m wearing them. Thank you so much Shoegarden team! I will be ordering more.

This review is for the service provided by Shoegarden which really is caring and so rare in today’s world. I had a small fault on a recent purchase of some boots. Nothing was too much trouble in resolving the issue and they now have my loyalty for all future shoe purchases. The pleasure of receiving good customer- this is what I shall remember. Thank you.

Quick delivery but there was a manufacturing problem with a pair of clogs I bought and Claire from Customer Services suggested and speedily implemented a more than fair solution.
I wouldn't hesitate to recommend Shoegarden to friends, family and contacts. Indeed, Shoegarden will be my first port of call when I next require a product they stock.

First class customer service. Claire was fantastic in helping me with an issue I had and all was resolved smoothly with regular updates. Many thanks Shoe Garden :-)

What a fantastic company. I have bought slippers from them for year for the whole family. When I finally had a problem with one (manufacturing fault) they were incredibly quick to replace them. Good customer service is hard to find and these guys are great. Thank you!

Easy to deal with and incredibly quick service; even using the much berated Post Office.

Shoegarden are a great company to order from - fantastic customer service and wonderful products. I love my Franzi clogs so much that I’ve just bought another pair, and again received first class customer service and speed of delivery. I cannot recommend them more highly. Worth every penny!