Shop Apotheke Reviews 

30,759
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

Shop Apotheke has become my go to provider for my pet food. A few times I chose a company that was slightly cheaper, but each time the package arrived with gaping holes and no filler to buffer the tr... See more

Rated 5 out of 5 stars

I was reluctant to buy from them since they had so many bad reviews, but I found some supplements that I needed much cheaper than in other place, so I gave it a try (I payed with PayPal just in case s... See more

Rated 1 out of 5 stars

It's very unprofessional behavior for company, that they require payment after 2 months because their payments didn't work (via ApplePay) & there was no payment invoice in any email. I had to look bac... See more

Rated 5 out of 5 stars

The delivery service (Hermes) was fast and reliable. My package was delivered as I instructed. And the packaging was environmental friendly, well packed and undamage. Unlike other company who pack sma... See more

Company details

  1. Pharmacy

Information provided by various external sources

Die Online-Apotheke für Deutschland mit der Riesen-Auswahl an freiverkäuflichen Arzneimitteln, Nahrungsergänzungsmitteln und Apothekenkosmetik zu überzeugend kleinen Preisen. Hier finden Sie ein besonders großes Sortiment aus den Bereichen Beauty & Pflege, Homöopathie, Kontaktlinsen, Baby & Familie und Tierarzneimittel.


Contact info

4.0

Great

TrustScore 4 out of 5

31k reviews

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4.0

All reviews

(30,759)

5,422 reviews in the last 12 months

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Rated 1 out of 5 stars

merciless service

I didn't pay a bill on time, as the order was never listed at the "my account page", all other orders were listed and paid. So when checking, I always thought everything is paid, there must be a mistake. They quickly went to hire one of those aggressive companies to put pressure on me, even after I explained to their service, I had to pay over 60€ fee for a bill of 16€. Never happened to me before, and I buy a lot online. Will never order there again!

1 September 2021
Unprompted review
Rated 1 out of 5 stars

Please don't buy anything from this…

Please don't buy anything from this shop. Mu wife ordered on 10.08 drugs for my children and my father. It took 4 days and nothing happened. My wife contacted shop again and it tooks two days with short feedback that the drugs are already prepared, then nothing happened again.
Now, one day before our vacation we have to cancel the order and buy the drugs whereas. Never buy from this shop anymore!

20 August 2021
Unprompted review
Rated 1 out of 5 stars

The free envelope is not trustful

The free envelope is not trustful. I submitted my original receipt within it and they simply lost it. Now I had the headache to come back to the doctor again and have a new appointment to take a new receipt of an important medicament to me. Not trustful service, I don't recommend it!

1 August 2021
Unprompted review
Rated 5 out of 5 stars

Great!

All is great, the products, the delivery, the packaging, all on point :)

16 July 2021
Unprompted review
Rated 1 out of 5 stars

No delivery, bad service

Ordered an item that was supposed to be in stock on June 12. June 20 still no status update or shipping confirmation. Sent them an email, they wrote back a standard mail, saying my order is being processed. Today, June 28 still no shipping confirmation.
Edit: after another complaint, my order finally got cancelled. Now it's wait and see if the refund comes through.

28 June 2021
Unprompted review
Rated 5 out of 5 stars

Finasterid

Easy order your Medications Online. If you dont have Prescriptions you can Contact them for support and they will gladly assist you. Fast delivery and safe.

26 June 2021
Unprompted review
Rated 1 out of 5 stars

Disgusting Service

Disgusting Service. Avoid this shop if you do not want to wait 3 weeks for your delivery. Ungly and non-professional service. This kind of business should be banned !!!!

24 June 2021
Unprompted review
Rated 1 out of 5 stars

I will never use this shop again

I will never use this shop again. I am so enraged. It happened a misunderstanding regarding a double order and they did not tried to do anything to inform me about the issue nor they were open to a humane solving. I ordered something essential for my home birth and now i have to pay a huge bill with commision, like a bank mafia, and they don t care at all that i have a big family and cannot afford. Written laws more important than humane understanding. Shame on you shame on you capitalistic fake business. Tragedy.

23 June 2021
Unprompted review
Rated 1 out of 5 stars

The price in the website was…

The price in the website was attractive. I ordered my medication from the website and the invoice was different from the price in the website. the price was same as the one in a normal shop.
This is a customer manipulation. I will not use their services any more.

14 June 2021
Unprompted review
Rated 5 out of 5 stars

Very reliable source for skin-products.

Very reliable source for skin-products.
I order La roche posay, Bioderma, also many other things from shop-apotheke so far. Prices are often _not always_ cheaper than elsewhere. Delivery is fast. So far it's been 3 years I am ordering from this shop. They never failed.

26 April 2021
Unprompted review
Rated 1 out of 5 stars

Disappointing

Everything for profits, but once you order they don't care anymore.
Customer service can't help further, I've got a generic reply...
Will never purchase there again..

15 April 2021
Unprompted review
Rated 1 out of 5 stars

Very upsetting service

Very upsetting service! They sent me payment reminder for the order I have paid with PayPal right after purchase! Until now we can't solve the problem. I never buy there again!!

9 April 2021
Unprompted review

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