Shoppaint Reviews 

228
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 64 reviews, reviewers had a great experience with this company. Customers frequently praise the prompt and efficient delivery, noting that orders arrived quickly and were exceptionally well-packaged. Many people also found the products to be exactly as described and of good quality, appreciating the competitive pricing and the straightforward, easy-to-navigate ordering process. However, some customers also noted issues with delayed or undelivered orders. A recurring concern was products arriving damaged or leaking, despite careful packaging. Additionally, a few people mentioned dissatisfaction with specific courier services, citing mishandling or parcels left in inappropriate locations.

What people talk about most

Delivery service

People report positive experiences with delivery service, often highlighting quick delivery times and... See more

Product

Reviewers highlight positive aspects of product, particularly its availability and competitive pricing. Many... See more

Price

Customers consistently note positive experiences with price, often finding products much cheaper than... See more

Order

Customers had ambiguous experiences with order, with many praising the ease of the ordering process, timely... See more

Quality

Reviewers mention ambiguous feedback about quality, with some consumers praising the quality of the product... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Really pleased with how quicky the delivery came and packaged well. The only slight issue was one of the tubs of paint arrived damaged so some of the paint leaked into the bag.

Rated 4 out of 5 stars

Good value and prompt delivery. One of five tins was dented, but usable with no spillage.

Rated 5 out of 5 stars

I was very impressed with the speed of delivery for my two tins of masonry paint. They were very well packed against damage. Excellent service.

Rated 5 out of 5 stars

The paint was as described, no complaint there but the delivery service from Evri is poor. Left parcel in rubbish bin on end of drive.



Contact info

4.0

Great

TrustScore 4 out of 5

228 reviews

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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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4.0

All reviews

(228)

50 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

No product. But helpful customer service.

I bought the product but they no longer had it in stock. Admittedly, I had to contact them to discover this as I’d waited 3 weeks and no product. But they did respond quickly via email to apologise and they did refund my money too. Rightly so of course but thought it was worth knowing for potential customers.

18 April 2025
Unprompted review
Rated 1 out of 5 stars

UNRELIABLE COMPANY!!!!!!!!

Part of the order came damaged and not fit for use and the majority of the order never came came at all, after numerous emails and an offer of a refund that has never come I have now had to open up a case with PayPal for my money back.
STAY AWAY FROM ORDERING OFF THIS UNRELIABLE COMPANY!!!!!

9 March 2025
Unprompted review
Rated 1 out of 5 stars

Ordered 2 tins paint 12 days ago via…

Ordered 2 tins paint 12 days ago via internet with 2-4 days delivery .
Still no paint , no reply to emails & customer service always busy to take your calls.
Would never use or recomend them
POOR SERVICE & disapointed i had to give 1 star😡😡😡😡

15 April 2025
Unprompted review
Rated 1 out of 5 stars

Wrong colour sent. Poor customer service.

They sent the wrong colour and haven't replied to my emails. Can't reach them via phone. So now I am stuck with paint I don't want, out of pocket and no conclusion. Price was good and drew me in but turns out its ripped me off

14 April 2025
Unprompted review
Rated 1 out of 5 stars

Do not buy

Do not buy from this website. I ordered 4 tins of paint on the 31st March 2025. Initially my order was sent, I was then told it was lost my the shipping company. I was then asked if I wanted a replacement or refund. I said replacement, I still have not received my order or any tracking details. I have now requested a refund and have heard nothing back.

31 March 2025
Unprompted review
Rated 1 out of 5 stars

Delivery split into 2 loads,very poor…

Delivery split into 2 loads,very poor packaging /paint can split open on delivery,,many contacts later although paint gone to a gelly then offer me 20%reduction and won't even replace can until I send split can back,customer care in the minus figures do not buy from this firm at all

8 April 2025
Unprompted review
Rated 2 out of 5 stars

Not Happy!

Not Happy!! Customer service by email sketchy no response to phone calls. Wrong colour paint sent, still waiting to find out whats happening!!

4 April 2025
Unprompted review
Rated 1 out of 5 stars

Stay clear

Stay clear, same complaint as a number of people. Ordered 3 5L of paint, one arrived promptly, second is supposed to be on the way but no sign of the third. Emails sent are either being ignored or is just a made up email address.
DO NOT USE THIS COMPANY!!!!!!

4 April 2025
Unprompted review
Rated 1 out of 5 stars

Ignore emails

I emailed this company to cancel a order, I contacted them before the order was dispatched but they went ahead and sent it. I contacted them again and pointed out they were in breech of the distant selling act, I am waiting fot a response to my emails and considering reporting them for ignoring the law

3 April 2025
Unprompted review

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