Shop Priceless Reviews 

158
TrustScore 2.5 out of 5

2.3

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Rated 1 out of 5 stars

I did not receive package and fedex driver told me nothing was delivered but priceless would not even work with me to find out what happened. May be complete scam.

Rated 1 out of 5 stars

It's impossible to return clothes. They only give store credit and deduct price of shipping back. Rip off store with rude customer service. I don't want to get store credit back. I will never buy fro... See more

Company replied

Rated 1 out of 5 stars

Inaccurate sizing, runs unusually small. They only issue returns in the form of a gift card, why would you still wish to buy poorly sized clothes by them. Does not allow returns to original form of pa... See more

Company replied

Rated 5 out of 5 stars

LOVE that I found this shop!! This isn't my first purchase and certainly won't be my last. While sometimes I get a little sad when things sell out super quickly from a new drop, I know it just means i... See more

Company replied

Company details

  1. Ladies' clothes shop

Written by the company

Shop Priceless searches the corners of the world for affordable, unique, & gorgeous pieces just for you.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

158 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 83% of negative reviews

Typically replies within 1 month

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2.3

All reviews

(158)

16 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Priceless!

Where do I even start. Got a coupon code and saved on my purchase. The wait for processing was long but totally worth it. I bought three shackets, leather shorts and snakeskin cowgirl boots and everything fit like a glove! I have NEVER had this kind of luck with online shopping. I’m 5’5” and 160lbs, curvy size medium and everything fit true to size and the quality is impressive. I’m a customer for life. Can’t wait until the fall weather commences so I can rock my new clothes!!! Priceless!

27 August 2022
Unprompted review
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Reply from Shop Priceless

Hi babe! This made our whole day! Thank you so much for this review and we are thrilled you loved your first purchase.

Rated 5 out of 5 stars

LOVE that I found this shop!

LOVE that I found this shop!! This isn't my first purchase and certainly won't be my last. While sometimes I get a little sad when things sell out super quickly from a new drop, I know it just means it's highly sought-after and you're actually buying for the shop appropriately rather than letting things sit. On top of that, unlike many other online clothing shops your waitlist actually works and notifies me when my size is back in stock, which is super helpful and keeps me coming back. Overall, I'd give 6/5 stars if I could!

26 August 2022
Unprompted review
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Reply from Shop Priceless

Thank you for this review, Ali! We are so glad you were able to snag a restocked best-seller! We hope to see your name pop-up on our order list again in the future. Cheers!

Rated 5 out of 5 stars

Love this shop

Love this shop. Never seen it before. Love that they have afterpay and great clothes for good prices

24 July 2022
Unprompted review
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Reply from Shop Priceless

Thank you for leaving us this review, Katerina! We appreciate your feedback on our prices and AfterPay.

Rated 5 out of 5 stars

AMAZING CUSTOMER SERVICE

Needed items quickly and they didn't hesitate to speed up my order and responded so fast! AMAZING customer service ~ my fave new SHOP!!! Thank you!!

22 July 2022
Unprompted review
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Reply from Shop Priceless

Yay Linda! Thank you for the amazing review!

Rated 5 out of 5 stars

Love your clothes!!

Love your clothes!!! And very nice quality

1 July 2022
Unprompted review
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Reply from Shop Priceless

Thank you, Massy! We are so glad you loved everything in your package.

Rated 5 out of 5 stars

Their clothes are super cute being it…

Their clothes are super cute being it was my first time ordering my sizing was a little off and I had unfortunately missed the return window due to the end of school year being super busy with my four kids and they allowed me to still return my item for a store credit.

28 June 2022
Unprompted review
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Reply from Shop Priceless

I'm so glad we were able to make this right for you, Carly! Thank you for taking the time to leave us this feedback.

Rated 1 out of 5 stars

The bodysuit arrived damaged

The bodysuit arrived damaged! The spaghetti strap was disconnected, and when I started the return process, the site told me it was a final sale.
Cheap cheap quality.

25 June 2022
Unprompted review
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Reply from Shop Priceless

Hi Emily! Thank you so much for leaving us this feedback and we are so sorry your item arrived damaged! I'd love to resolve this for you, please email shipping@shoppriceless.com with photos of the damage and we'd be happy to work with you on a solution. Thank you!

Rated 5 out of 5 stars

Got back to me

Good experience when I had an issue. People were responsive and helped me out asap.

22 June 2022
Unprompted review
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Reply from Shop Priceless

Thank you for this review, Haley!

Rated 5 out of 5 stars

Not only are their clothes great…

Not only are their clothes great quality and super cute, but their customer service is top notch! I find myself shopping here more than anywhere else.

21 June 2022
Unprompted review
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Reply from Shop Priceless

Thank you so much for this review, Jenn!

Rated 5 out of 5 stars

I ordered some outfits for a trip…

I ordered some outfits for a trip without realizing they might not be in on time. I reached out to the team and I was received my packages almost a week before I leave! Amazing customer service! The clothing pieces are amazing as well great qualify!

16 June 2022
Unprompted review
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Reply from Shop Priceless

We are so glad we were able to get you some outfits for your trip! Please reach out to us anytime you have questions.

Rated 5 out of 5 stars

Great customer service

I placed a large order and three items did not fit me. I reached out to customer service and they helped me find a solution quickly with a store credit/return. I loved everything in my order, quality was great. Just sizing details would be more helpful in the reviews/product descriptions since they source from various merchandisers (so sizing varies). XS options would also be great, as well as short options for denim jeans. The company was open to feedback and very responsive.

14 June 2022
Unprompted review
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Reply from Shop Priceless

Thank you for this sweet review, Victoria! I will definitely relay this feedback back to our product team.

Rated 5 out of 5 stars

Super cute clothes

Super cute clothes, looks just like the pictures! Good quality too, I've bought clothes from them multiple times and still wear them years later.

11 June 2022
Unprompted review
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Reply from Shop Priceless

Thank you for this review, Morgan!

Rated 5 out of 5 stars

So grateful to Marie for the…

So grateful to Marie for the excellent customer service. I placed an order and put to the wrong size on my order - but she took care of it right away and got it out the same day. I wore it on my vacation and got a bunch of complements. Thanks Marie!

7 June 2022
Unprompted review
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Reply from Shop Priceless

Thank you for leaving Marie such a sweet review, Nancy!

Rated 5 out of 5 stars

Obsessed with this company

Obsessed with this company! Cute clothes and wonderful customer service :) I always tell my friends to shop here.

6 June 2022
Unprompted review
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Reply from Shop Priceless

Thank you for taking the time to leave us this review babe!

Rated 5 out of 5 stars

My favorite online boutique

My favorite online boutique! So many great pieces at an affordable price

6 June 2022
Unprompted review
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Reply from Shop Priceless

We are thankful for customers like you, Jess!

Rated 1 out of 5 stars

Bye Shop Priceless

Shop Priceless has lost me as a customer for good. They offer promo codes but don’t tell you how much the discount will be until you add your items to cart and enter the code. There were a few pieces I was interested in so I added them to cart and entered the promo code to see how much the items would be after discount. The only way to do that is to click “check out”. But when you click “check out” you’re automatically taken to a third party service called “Shop” that handles the check out process. If you’ve used Shop before, all your cc info is automatically stored. I’ve used it for other online purchases. The “pay now” button is very close to where you enter the promo code and my thumb accidentally grazed it causing me to check out when I didn’t want to. I immediately sent an email to Shop Priceless and asked if they could cancel my order if it was accidentally placed and they said their policy is no cancellations on any orders but I could return the items (on my own dime) for store credit. I know it’s their policy but I also know that they as a business can cancel an order in good faith (and not lost me as a loyal customer). The worst part is I didn’t even get a chance to enter the promo code so I paid full priced for items I didn’t even end up liking. I don’t want to bother with the hassle and cost of returning them and I definitely do not want store credit because I will never shop at this online boutique again. Even Shein offers free returns and refunds back to your card.

21 May 2022
Unprompted review
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Reply from Shop Priceless

Hi babe! Thank you for taking the time to leave us this feedback and we apologize you were not happy with our policies. Just to clarify, if you are planning to use a coupon code using ShopPay, you have to enter the code in the Discount Code field and click 'Apply Code.' This will not automatically place the order for you and you can still see what your order total will be before clicking 'Place Order.'

We truly value your business and would love the opportunity to make this right. Please reach out to us at shipping@shoppriceless.com and we would be happy to try and resolve this for you!

Rated 1 out of 5 stars

STAY AWAY. REALLY POOR QUALITY CLOTHES

I normally don’t write reviews but I’m really unhappy with the items I got from this shop. The quality of the clothes is absolutely not worth the price I paid for them. It really is shein quality, maybe even worse. You can’t even get a refund to your original payment AND you have to pay for return shipping. This site feels more like a scam than anything else. You may as well spend your money on forever21 and shein, at least you’ll be getting your moneys worth. I won’t be purchasing from this store ever again. Listen to the negative reviews here because they’re telling the truth.

30 April 2022
Unprompted review
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Reply from Shop Priceless

Hi Mandy! Thank you so much for taking the time to leave us this feedback. As a growing boutique, this kind of review is extremely valuable to us! I can assure you we are not a scam and I would love to work with you to make your first experience with us the absolute best. Please email us at shipping@shoppriceless.com and we'd be happy to try and find a solution for you!

Rated 1 out of 5 stars

SCAM

This company pretends to be a cute boutique but they are a scam! They are shein quality for expensive prices and they do not allow returns!! What company doesn’t offer returns for your original payment?? STAY AWAY

16 April 2022
Unprompted review
Shop Priceless logo

Reply from Shop Priceless

Hi babe! Thank you so much for taking the time to leave us this feedback. I can assure you all of our products are hand-selected and go through multiple quality control checks. We know it can be hard to find the perfect outfit the first time around, so feel free to respond below with your name and order # and we would be happy to connect and try and resolve this for you.

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