Shop Priceless Reviews 

158
TrustScore 2.5 out of 5

2.3

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Rated 1 out of 5 stars

I did not receive package and fedex driver told me nothing was delivered but priceless would not even work with me to find out what happened. May be complete scam.

Rated 1 out of 5 stars

It's impossible to return clothes. They only give store credit and deduct price of shipping back. Rip off store with rude customer service. I don't want to get store credit back. I will never buy fro... See more

Company replied

Rated 1 out of 5 stars

Inaccurate sizing, runs unusually small. They only issue returns in the form of a gift card, why would you still wish to buy poorly sized clothes by them. Does not allow returns to original form of pa... See more

Company replied

Rated 5 out of 5 stars

LOVE that I found this shop!! This isn't my first purchase and certainly won't be my last. While sometimes I get a little sad when things sell out super quickly from a new drop, I know it just means i... See more

Company replied

Company details

  1. Ladies' clothes shop

Written by the company

Shop Priceless searches the corners of the world for affordable, unique, & gorgeous pieces just for you.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

158 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 83% of negative reviews

Typically replies within 1 month

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2.3

All reviews

(158)

16 reviews in the last 12 months

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Rated 2 out of 5 stars

Customer service

I hope the quality of this product is outstanding. I had placed my order during the week Mid week hoping to get my tracking Number by end of the week
so I Called & Mailbox is full. As far as customer service goes along way in this particular situation I feel it could've gone a lot further details , again I hope the product makes up for the inconvenience.

20 August 2021
Unprompted review
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Reply from Shop Priceless

Hi Marissa! Thank you for reaching out with this feedback. I apologize you were not able to get ahold of us via phone! I will notify my customer success team of our mailbox. We are always accessible through email at hello@shoppriceless.com, shipping@shoppriceless.com, and LiveChat on our site. Please do not hesitate to reach out to us in the future if you have any questions!

Orders are shipped between 3-5 business days. When your order has been shipped, you will receive an email with the tracking number. Please let us know if you did not receive that email and I would be happy to look into this further for you.

Rated 3 out of 5 stars

Broken zipper

I love everything I’ve gotten from this site, but my last order arrived and the zipper on my skirt was broken. I tried to return it, but when all was said and done, I’d only be receiving back $15 so it didn’t feel worth the hassle.

16 August 2021
Unprompted review
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Reply from Shop Priceless

Hi Katie! Thank you so much for reaching out with this feedback. We are committed to making sure every order has products of the highest quality. Can you please send an email to shipping@shoppriceless.com with your order number and email address associated with the order? Hope we can get this squared away for you in no time!

Rated 1 out of 5 stars

Unrealistic size guide

Unrealistic size guide. Size measurements equaled me out to size 5 in pants which is accurate for any other brand I buy, but spending $50 on a pair of high waisted jeans made me feel extremely obese. No room to sit, or move freely and looked awkwardly made.
Update to your comment below: I can’t return what you won’t refund me for. I don’t want a store credit I want my money back.

13 August 2021
Unprompted review
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Reply from Shop Priceless

Hi Ciara! We are so sorry to hear that one of your items did not work out. Sometimes what happens with jeans is the sizing and fit wildly depends on the material the jeans are made of. For example, a lot of our denim is 100% cotton, so there is little to no stretch in them. I understand how frustrating it is to try and find your perfect size, especially in jeans! We do offer returns through our return portal here: https://returns.shoppriceless.com/ so you can exchange for a different size or a different item entirely!

Please reach out to us at shipping@shoppriceless.com with your full name and order number if you have any additional questions and we would be happy to assist further.

Rated 2 out of 5 stars

Clothes have not arrived. Over 3 weeks late

Clothes are cute… but I won a contest and got a $500 gift card. I ordered the clothes and they were supposed to arrive 3 weeks ago. I contacted Priceless as well as USPS and neither had info other than my package arrived at a facility 3 weeks ago. At this point I am wondering if my clothes are actually going to come.

23 July 2021
Unprompted review
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Reply from Shop Priceless

Hi Jenna! Thank you for reaching out to us and congratulations on winning one of our giveaways! I see you are in contact with our shipping team directly to try and track down this package for you. Although carrier delays are out of our control, we will do everything we can to help you locate this package and supply you with more information.

Rated 5 out of 5 stars

Always so happy!!!

Always so happy with my orders and the customer service at Shop Priceless! The quality, prices and stylish pieces are staples. Staff is always so helpful and friendly if there’s any questions on sizing of a product too!

8 July 2021
Unprompted review
Rated 1 out of 5 stars

Buyer Beware!! Horrible experience. This company charged me 9 dollars for a…

This company charged me 9 dollars for a shipping label. I paid over 20 dollars with shipping for an outfit and got a 6 dollar credit. Returns are pointless. They basically took my money. That is a ridiculous amount of money to charge for shipping one dress. I am so disappointed. I would have taken an exchange for a smaller dress. Do not buy from them. They have changed from 2017. I am so upset. There is not a customer service number where you can get a live person.See my other review as well. I am thankful I didn't order more clothes. Update : I received a curt message from the company about what their return policy “clearly states” though when they said they offered a “one time” courtesy return that shipping I did not know they would have been charging me 9 dollars for shipping one 15 dollar dress in the United States and deducting it from the shipping cost. How can return shipping be more than the shipping cost I paid for?

30 June 2021
Unprompted review
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Reply from Shop Priceless

Hi Shanika, thank you for reaching out and leaving us this feedback! I see you have been in correspondence with our shipping team on your most recent order. When an item is on Sale, it is marked as final sale and cannot be returned. This is outlined on the page itself and in our returns policy. However, as a one-time courtesy, we waived this policy for you! If you need any additional assistance, please let me know and I would be happy to help further.

Rated 1 out of 5 stars

Not worth it

Trying to start a return is pointless. If something doesn’t fit you’re stuck with it. I paid full price for my order and still have not heard back about initiating a return. Unless you’re a size 2 don’t bother ordering from here.

31 March 2021
Unprompted review
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Reply from Shop Priceless

Hi Ashley! Thank you for reaching out and I am so sorry you are not in love with your most recent order! We have a returns portal located here for you to begin and process any return! https://returns.shoppriceless.com/
If you need further assistance with your return or you have any additional questions, feel free to contact me directly at marissa.whisman@shoppriceless.com.

Rated 1 out of 5 stars

I ordered a face mask January 13th and…

I ordered a face mask January 13th and it’s being held in Frankfurt since January 18th. I’m still waiting for my mask and I paid 24$ for international shipping!!

3 February 2021
Unprompted review
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Reply from Shop Priceless

Hi Maya! We are so sorry you are experiencing a delay with your order. I pulled up your in-transit order and I highly suggest you contact your local postal service in Germany. It looks like your package is being held for customs fees. You can also contact USPS International at 1 (800) 222-1811. I hope this helps and please let me know if you have any additional questions!

Rated 5 out of 5 stars

Always order from priceless!

Always order from priceless!! Always fits, it’s fun and always on time!! Son-in-law TREND!

30 November 2020
Unprompted review
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Reply from Shop Priceless

Hi Heather! Thank you for this review. We appreciate your support!

Rated 5 out of 5 stars

Always on trend !

Shop Priceless always has clothes consistent with the latest trends at an affordable price. The quality is great and customer service is always happy to assist. This is my go to online clothing store!

21 November 2020
Unprompted review
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Reply from Shop Priceless

Hello Leanne, thank you so much for your feedback! We love having you as a Priceless Babe.

Rated 5 out of 5 stars

I love shopping on shoppriceless

I love shopping on shoppriceless. I have never had an issue with shipping. The clothes fit perfectly and the quality is great!

18 November 2020
Unprompted review
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Reply from Shop Priceless

Hi Christina! Thank you for your review. We are thrilled you have had a positive experience!

Rated 4 out of 5 stars

I love shoppriceless.com

I love shoppriceless.com. The quality of their clothes is amazing along with their prices. And their delivery is about a week but with covid it’s been a little longer. Worth the time and money

18 November 2020
Unprompted review
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Reply from Shop Priceless

Hi Sharehan, thank you for your feedback! We are very thankful for your support.

Rated 5 out of 5 stars

FAVORITE ONLINE STORE

Love shoppriceless. I've been ordering from this site for years.

18 November 2020
Unprompted review
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Reply from Shop Priceless

Hi Kaitlyn! We love having you as a long-time Priceless Babe! Thank you for your review.

Rated 5 out of 5 stars

Shop priceless has been one of the best…

Shop priceless has been one of the best online shopping websites I’ve ever been on! I always get my order within a week or less and the prices are so reasonable for the quality of their clothes. They are constantly having sales and Instagram contests and they continue to have all my favorite trends!

6 November 2020
Unprompted review
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Reply from Shop Priceless

Thank you Lily! We appreciate this sweet review. Please reach out if you have any questions and we're so happy to have you as a Priceless Babe!

Rated 5 out of 5 stars

Just received my 6th purchase and…

Just received my 6th purchase and absolutely love this store. It came fast and love everything. They are always on trend and so affordable. Love them!

4 November 2020
Unprompted review
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Reply from Shop Priceless

Hi Lorraine! We are thrilled to have you as a Priceless Babe. Please let us know if you have any questions in the future. We appreciate this kind review so much!

Rated 1 out of 5 stars

Found them through a blogger on…

Found them through a blogger on pinterest and am now reminded why I don't give many websites that aren't well known a chance. Cheap quality like no other, can't believe this place even exists. Stick to Shein, Boohoo, and Missguided. This place is horrible and they will get you with "final sale" to keep you from returning poorly made items. Good reviews on the website are obviously them or friends, not real customer reviews.

15 October 2020
Unprompted review
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Reply from Shop Priceless

Hi Jackie, we are SO sorry that you were not satisfied with your order. I assure you we quality check all of our products but I completely understand how frustrating it is when you order from a site for the first time and it is not as you expected. I would love to make this right if I can. Please reach out to me directly at marissa.whisman@shoppriceless.com. I sincerely hope to hear from you!

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