A nightmare to stay away from
A nightmare to stay away from - ghosting and ignoring staff - bullies and really unprofessional - the worst I have experienced in my Life (No exaggeration) and I must say I did travel the world so far, but this is outrageous and a life threatening place to enter - UK authorities were contacted and hope relevant measures will be taken
1. There is mold everywhere in the acommodation
2. There is a hard smell provided by the mold that one cannot cope with when sitting indoors
3. There are side effects such as throat ache, coughing and difficulty breathing for all of us
4. I have been threatened by the property that they will call.the police because I dared to take photos and videos of the issues
5. One of the property's representatives cyber bullied me with messages on WhatsApp, totally illegally as I did not share my personal number with them
Stay away from these guys.....
1. There was mold all over the place, around the windows, walls, ceilling, inside the fridge, on the kitchen utensils
2. There was a heavy smell of mold, and one could feel the dampness strongly in the air
3. One radiator was leaking water - was told to use towels and a bowl until someone would come to fix it, no one came ever to fix that
4. Very Rude property customer service - After hours of the property representatioves not responding my inquiries on booking.com chat, I have been threatened that they will call the police because I have all this proof from the accommodation and they did not agree with the fact that I took photos and videos
5. Couch was disgusting and dirty - yellow spots all over it
6. Cyber bullying and use of my personal data by some of the Property employees, whom contacted me late at night and told me that we need to fix the situation now - I have never allowed anyone to use my phone number to contact me via whatsapp without my consent
What is worse is that me and my 3 friends ended up with some serious coughing and throat pain after staying in there for a few hours, which is still around at the time I am writing this review (3 days later)
This is a health hazard, and will open a case if this experience is deemed to have had any side effects on my lungs health.
We have left the accommodation and gave up on staying there although we had one more night - since this was quite a high risk of getting sick.
Note: We flagged this with booking.com from the 1st hour we were in the apartment, and booking tried several times to reach the property within the first 24hours without any luck
This will be escalated as such properties should be banned from renting as it does not meet the minimum health safety staying standards for the customers and impose a high risk of lung sickness due to dampness and mold.