ShowsinLondon.co.uk Reviews 721

I had to change my booking. It was dealt with that same day and my tickets were delivered the following day. Great service.

I made an error when booking tickets for myself and a friend. Although tickets should be non refundable or transferable, the agent worked with the theatre on my behalf and made the necessary changes for me. Now that is what I call customer service. Thank you again

First purchased cancellation protection and then tried to cancel with 5 weeks notice only to be told cancellation protection does not cover this!! Don’t waste your money

Overall good experience with the whole booking process. The only improvement would be that you have some flexibility to change your tickets e.g. within 24 hours and at least 7 days before show - just in case if you made wrong booking - like in my case.

After a little booking hiccup , everything was all sorted and my tickets arrived so promptly as promised . Great customer service!

I would like to say thank you to the staffs - Cameron Lund and especially of Michelle Dunn. Because of their helps for my careless, my friend and I could watch the unforgettable show - The Phantom of Opera in London. I will book the tickets via Cheap Theatre Tickets/Shows in London next time when I will travel in UK again.

It wasn't the easiest of websites to negotiate. Choosing tickets was difficult as the map wasn't clear.
Needed an extra ticket so ended up phoning through.
High commission on the tickets as well.

No problem with the original ticket booking. However, something unexpected occurred later and we needed to change the date for the show. The lady we spoke to on the phone was unhelpful to the point of being rude. As requested we put our change request in writing. After a time we had heard nothing so we telephoned and again received an unhelpful/rude response. Eventually the date was changed, but after this experience we will never use Shows in London to reserve any more tickets.

They were very helpfull to me very proffesional and very kind

Very helpful when I had a problem which was quickly sorted.

I you want to buy tickets for London shows, don´t hesitate to do it by showsinlondon.co.uk.!!

Person on the phone wasn't friendly at all and seems being disturb by my call

Was able to redeem my theatre vouchers against tickets for the show I wanted so a great result as far as I was concerned.

Had to call to book tickets as I had theatre tokens which can't be done online. Sold tickets at almost double the price than being sold online. Called back to complain and was confronted by a rude and aggressive lady who didn't help at all. Feel like I have been tricked and conned.

It was not an easy process to redeem theatre vouchers. Was passed on to several different phone lines until I was sorted out by a very efficient lady.
After that all went well. I wouldn't give vouchers to anyone as a present because of the hassle it gave me.

I made a mistake on booking date. Problem was solved very quickly.

Grateful for efficient service

Very helpful, efficient, prompt and knowledgeable