Show Your Bump HD Scans  Reviews 

136
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Been here twice up to now through my pregnancy, such a lovely , cosy and warm welcoming place! Really lovely ladies who support you and put you at ease! Would love to return further in my pregnancy! W... See more

Rated 5 out of 5 stars

Amazing place! Always come here all the family come here (big Family) we have first scan and gender scans, comfort scans, just had my gender scan and everything was amazing and professional staff are... See more

Company replied

Rated 5 out of 5 stars

Absolutely beautiful private scan clinic. Always very very clean, reception staff are so friendly and accommodating!! Every scan has put my mind at ease, the ladies that do the scans are amazing. They... See more

Rated 5 out of 5 stars

Show your bump Wigan is the best scan place to go! Such friendly staff & so welcoming, made us feel so comfortable & took there time to make sure our experience was perfect! Would 100% recommend. Have... See more

Company details

  1. Pregnancy care centre

Written by the company

At Show Your Bump our fully qualified, professional ultrasonographers can scan and show you your baby, live in 2D, 3D/4D & HD During your baby bonding ultrasound scan, our experienced Sonographers can reliably determine the Gender of your baby. We want to guarantee the best value for money so head over to Show your bump social media platforms for monthly promotions on scan packages posted on Facebook & Instagram We also offer Blue Light discount in support of the NHS and emergency services


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

136 reviews

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4.5

All reviews

(136)

7 reviews in the last 12 months

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Rated 1 out of 5 stars

A let down and lack of customer service or empathy

So starting from the beginning. My girlfriend booked a scan to find out the gender of our first baby. So was told the date and time. We got there the shutters were half closed. So we go in and the lady on the reception tells us there's nobody here now to do you scan and that they are closing. Turns out they didn't even book us in on the system. So ended up driving home with no scan and to go back the next day.

It's not like these things are cheap also to be wasting money back and forward on fuel is a little annoying.

So we finally go for the scan done the next day. We buy a Teddy that you can connect Bluetooth to phone that has babies heartbeat in. The Bluetooth wouldn't work and would not connect to phone. The bear was faulty. we got a new bear and it was hideous looked nothing like the original so we wanted it sorting out which the shop did and it is now working.

So we go for another scan I think paid like another £70 to have scan and to get a live video of our baby a once in a lifetime thing. You think thay this would be done right NO!

So they told us the burner for the dvd didn't work and thay we should call back the next day for the dvd and if it didnt they would do another live scan as this is once in a life time thing so we needed the dvd to work. Which we did another 30min round trip. We went to pick up the dvd we asked is it working now? To which we was told yes its working. So we go away happy with a dvd of our baby live on dvd.

So then we have the baby. And we put the dvd in to see the live video. And guess what? Corrupt data it obviously wasnt checked before giving it us or it would be working if they claimed they checked the dvd was working. The dvd did not work on dvd player or pc. So they asked us to bring to the shop. Another wasted trip. To be told the dvd doesn't work which we knew that. So if a burner didn't work and it's a once in a lifetime thing we would expect them to get it right ans to work. We paid for a service that we did not recieve and was offered £6 refund. Really the dvd would hav been nice. If the dvd was checked by them before they gave to us it would have been flagged up it didn't work and we could have redone the scan but they failed to check it worked.

Told them was going to leave a review and they said to us we don't care you can slate us all you want. That is very unprofessional and would use this place again as we didn't get the service we paid for all in all they spoiled a memory tbat should have been special but was a nightmare from start to finish. NOT ONCE DID THEY APOLOGIES FOR THEIR MISTAKE. Not once has a manager spoke to my girlfriend. Even saying in the 3 years of being open have they ever had a problem with the dvd not working. Well you have now and you have delt with it totally the wrong way. You should be ashamed. This is a place that I would not recommend off the experience and the way we have been treated. Even the women in shop raising her voice in front of a shop full of customers. Very unprofessional. We never received any free scan as mentioned in the reply. We paid for everything. And still not had an apology off anyone. Also Wendy was supposed to contact us about the dvd and why is didn't work. But guess what they never. Threatening on social media? I domt think so. The women in the shop spoke to my misus like dirt. Domt mention this do you.

20 October 2022
Unprompted review
Show Your Bump HD Scans  logo

Reply from Show Your Bump HD Scans

Hi
Hope you are well. Firstly thank you for your feedback.
We have taken the time to review your post and feel most saddened to find this very misleading. As we have discussed with you and your partner previously on numerous occasions we feel we must give an explanation from our side regarding your review.
You have received a free scan from us during your visits which you was more than happy to take as you have failed to mention.
We purchase all merchandise in from suppliers like the heartbeat bear that was exchanged for you wish no issues and just unfortunate you was given a faulty item but rectified upon request. The DVD was checked and in working order by Wendy herself before given to you as we explained on several occasions. This is purely a merchandise issue which that we apologised for. We asked how you would like us to resolve this. Your partner agreed she was more than happy with the service she had received and since you had a package you was offered a refund for the issue with the merchandise and not the scan Itself.
We try our very best to keep all of our amazing clients happy but do not tolerate threats that were made from yourselves regarding your complaint that we have on file from a conversation over social media.

Despite everything it is not in our nature to want anyone that visits us to feel such disappointment and wanted to wish you and your partner the very best with your little one.

Take care and have a lovely day.

Rated 5 out of 5 stars

Absolutely fabulous Experience

Absolutely fabulous Experience! Show your bump fitted us in on the same day! Sorry I didn’t catch names but from the lady on the reception to the lady that scanned us the service was brilliant! They were so warm & friendly! The shop is beautifully presented, lovely & very clean. We booked for an early gender scan & the lady who scanned us did everything in her power to make sure we went home knowing! We will certainly be back to have another look at our little girl 💗 - Thank you show your bump!

11 January 2023
Unprompted review
Rated 5 out of 5 stars

Amazing service and friendly staff

I’ve been to showyourbump now 3 times once for and early scan once for my gender reveal and again for a binding scan. All 3 times I have received amazing service and they have been very patient with my awkward little girl who doesnt appear to like her picture taken. I would 100% recommend to anyone to go there. The staff are always so friendly.

9 December 2022
Unprompted review
Rated 5 out of 5 stars

I came here back in May for my Gender…

I came here back in May for my Gender reveal scan, all the ladies inside was lovely and so welcoming and helpful! I was really nervous for this scan after having disappointment in the past so was anxious over my scan but they made me feel so at ease, I really would never go anywhere else! I also got my canon from here and it just made my day so special❤️❤️

28 May 2022
Unprompted review
Rated 5 out of 5 stars

Amazing experience, lovely staff very welcoming!

Staff are so welcoming and lovely, had a lovely homely feel. Had my 4D bonding scan, my little man was feeling a little stubborn and didn’t want to move much. I was advised to go for a little walk and get more sugar down me. Went back to scan and she did her best to get some pictures. I was very happy with the outcome as my baby was snuggling into the placenta, I loved how determined she was to get 4d pictures and didn’t give up. Such a lovely lady and was friendly to chat to.

10 August 2022
Unprompted review
Rated 5 out of 5 stars

beautiful

Thankyou to the Ladies at Show your bump! seeing our boy at 31 weeks and hopefully won't be the last. He was super stubborn and grumpy but they did everything they could to get us beautfiul photos 💙

7 July 2022
Unprompted review
Rated 5 out of 5 stars

I wouldn’t go anywhere else.

I wouldn’t go anywhere else.
I came here with Jacob my first baby and they were amazing with his gender scan & bonding scan we were made to feel comfortable and welcome we then came back with baby number 2 for an early scan and now we’re booking a gender scan! So excited to
Come back

11 June 2022
Unprompted review
Rated 5 out of 5 stars

amazing place

Been to show your bump ever since i fell pregnant with my first in 2015, im now pregnant with my 4th and i wouldnt go anywhere else.
we've had so many scans here early reassurance scans, gender scans and bonding scans with all of our babies and loved every single one.
its such a lovely little place and the staff are so welcoming, would 100% reccomend! we cant wait for our bonding scan in a few weeks time for our 4th and final baby boy💙

1 June 2022
Unprompted review
Rated 5 out of 5 stars

You won’t regret booking in here!

Been happy with Show your bump for both my pregnancies 💙💙
Had a bonding scan with my first son and was very pleased with the experience.
I’m pregnant with son #2 and have had 8 week reassurance scan & 15 week gender so far. I’ll be booking in again for around 28 weeks.
From a warm greeting on entering the shop to a lovely personal experience with the sonographer i really do recommend. The staff were lovely with my 3yo when he came to the gender scan and during the scan he was excited and Wendy really engaged him in what we could see. Don’t think I’m having any more babies but I wouldn’t go anywhere else if I did! Really really believe you’ll be glad you book here 🥰🥰 becci hughes

31 May 2022
Unprompted review
Rated 5 out of 5 stars

Couldnt recommend this company anymore

Couldnt recommend this company anymore! They are all Absolutely amazing! Been 3 times already with my rainbow boy 🌈💙 kids Absolutely loved the experience of seeing there baby brother 💙 couldn't thank you all enough xx

31 May 2022
Unprompted review
Rated 5 out of 5 stars

The best service iv ever received

From start to finish the service was amazing.
Made sure they slotted an appointment in for us, then the full duration of the scan was so in detail and explained ans a lovely experience for us and so reassurancing.
We leave 40 minutes away and would happily drive everytime to yous their services than a closer one near by to ourselves.
Thankyou for the experience.

8 May 2022
Unprompted review
Rated 5 out of 5 stars

Lovely experience

Lovely experience! Been here for both of my boys💙 staff are friendly and welcoming, would 100% recommend, will be returning for my 4D scan in a couple of weeks 🥰💙

11 February 2022
Unprompted review

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