Shumaila’s London Aesthetic and Laser Clinics Reviews 2,576

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 406 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and caring approach, making them feel comfortable and well-informed throughout their treatments. The service is frequently described as excellent, with many people noting significant positive results from various treatments, including hair restoration, laser, and skin care. Reviewers also appreciate the overall user experience, highlighting the efficiency and the positive atmosphere at the clinics. However, some customers also noted issues with specific treatments not yielding the expected results, such as tattoo removal or chemical peels. A few other people also felt that the hygiene standards were not always met.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff for being friendly,... See more

Service

Clients share positive opinions on service, often highlighting the relaxed atmosphere and friendly staff who... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers praise the friendly,... See more

Quality

Reviewers mention positive feedback about quality. Many customers are happy with the results of various... See more

Product

Consumers are highly satisfied with the product, reporting positive outcomes from various treatments. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I absolutely love Shumaila’s. I’ve been doing my PRP sessions and LLT treatments here for the past few months, and I can genuinely see such a difference my hair now feels thicker, fuller, and so much... See more

Company replied

Rated 5 out of 5 stars

I’ve had such a great experience at Shumalia’s Hammersmith branch. I’ve been doing hair exosomes, red light therapy, and Minoxidil, and the results have been amazing so far. The team is so warm,... See more

Company replied

Rated 5 out of 5 stars

I met Bushra when I started my laser treatment at the Chigwell clinic a few months ago. She was very friendly and approachable, which made me feel comfortable right away. I chose her to carry out my... See more

Company replied

Rated 5 out of 5 stars

Shumaila staff at the Chigwell branch are friendly, very professional and know what they a are doing. I went with skin concerns and they recommended the right treatments (things I didn't even know abo... See more

Company replied


Company details

  1. Laser hair removal service
  2. Medical centre
  3. Private hospital
  4. Skin care clinic
  5. Weight-Loss Service
  6. Wellness centre

Written by the company

Shumaila’s Skin & Laser Clinic, founded in 2005 in East London, has grown substantially over the years. With nine branches across London and Essex, including prestigious locations like Gants Hill, Ilford, Seven Kings, Loughton, Woodford Green, East Ham, Upminster, Hammersmith, and Colchester, we have established ourselves as a leader in skincare services. Committed to excellence, we prioritize delivering exceptional services to our valued clients, employing only the highest quality products and brands. Through partnerships with industry leaders, our clinic offers a comprehensive range of services tailored to address diverse skincare needs. From skin treatments to hair regrowth solutions, hair removal procedures, and body contouring treatments, we strive to provide personalized care and optimal results. Renowned for our association with esteemed brands, including those specializing in skin treatments, hair regrowth, hair removal, and body contouring, we uphold the highest standards of quality and efficacy in all our services


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great eyebrow thread and tint with Kim

Great eyebrow thread and tint with Kim! Always does a great job and takes such care.

19 February 2026
Unprompted review
Shumaila’s London Aesthetic and Laser Clinics logo

Reply from Shumaila’s London Aesthetic and Laser Clinics

Dear Gwenan,

Your 5* review has made our day at Shumaila’s London.

So your feedback inspires us to continue delivering excellence.

We look forward to welcoming you back to your Shumaila’s London

Best regards,
Shumaila

Rated 5 out of 5 stars

Recommend

I got waxed for the first time and Halima,the woman who waxed me,was amazing!They’re very professional and considerate by asking if you’re okay and if you need a break or some water if you can’t handle pain that well.Very quick as well :))

18 February 2026
Unprompted review
Shumaila’s London Aesthetic and Laser Clinics logo

Reply from Shumaila’s London Aesthetic and Laser Clinics

Dear Iman,

Your 5* review has made our day at Shumaila’s London.

So your feedback inspires us to continue delivering excellence.

We look forward to welcoming you back to your Shumaila’s London

Best regards,
Shumaila

Rated 5 out of 5 stars

Great help from Kim

Great help from Kim, amazing treatment and seeing progress!

15 February 2026
Unprompted review
Shumaila’s London Aesthetic and Laser Clinics logo

Reply from Shumaila’s London Aesthetic and Laser Clinics

Dear Nilesh,

Your 5* review has made our day at Shumaila’s London.

So your feedback inspires us to continue delivering excellence.

We look forward to welcoming you back to your Shumaila’s London

Best regards,
Shumaila

Rated 5 out of 5 stars

I had HIFU and it was quite relaxing

I had HIFU and it was quite relaxing. Very little discomfort. Simran explained everything in detail and made me very comfortable. She did a great job. Happy customer.

14 February 2026
Unprompted review
Shumaila’s London Aesthetic and Laser Clinics logo

Reply from Shumaila’s London Aesthetic and Laser Clinics

Dear Naomi,

Your 5* review has made our day at Shumaila’s London.

So your feedback inspires us to continue delivering excellence.

We look forward to welcoming you back to your Shumaila’s London

Best regards,
Shumaila

Rated 1 out of 5 stars

Initially phone discussion was misleading and so was initially visit…

I paid £300.00 at the Chingford shop with the expectation that a brown age spot would be removed during the first treatment. The treatment was extremely brief—alproximately 20 minutes—and, to date, the age spot remains. I am thoroughly disappointed with the results, which I communicated to the staff, and I demanded a full refund after the first session; my request was denied. During that session, they applied a cleaning product that produced no results. I feel they deceived me and would never recommend their services. They offered an alternative treatment, but I remain dissatisfied. This experience was a complete waste of my money, and I will never return back.

16 December 2025
Unprompted review
Rated 5 out of 5 stars

Kim did my eyebrow and upper lip…

Kim did my eyebrow and upper lip threading and was very thorough, I’m very pleased with the results!

8 February 2026
Unprompted review
Shumaila’s London Aesthetic and Laser Clinics logo

Reply from Shumaila’s London Aesthetic and Laser Clinics

Dear Avneet,

Your 5* review has made our day at Shumaila’s London.

So your feedback inspires us to continue delivering excellence.

We look forward to welcoming you back to your Shumaila’s London

Best regards,
Shumaila

Rated 5 out of 5 stars

Amazing Service!!

My friend recommended this place to me and ever since the first visit I’ve been pleasantly shocked with the results! Simi and Dr Rabea have been amazing in helping me to the point where I’ve been able to wholeheartedly trust them with my wider family and friends.

7 February 2026
Unprompted review
Shumaila’s London Aesthetic and Laser Clinics logo

Reply from Shumaila’s London Aesthetic and Laser Clinics

Dear Idil,

Your 5* review has made our day at Shumaila’s London.

So your feedback inspires us to continue delivering excellence.

We look forward to welcoming you back to your Shumaila’s London

Best regards,
Shumaila

Rated 5 out of 5 stars

The staff are all very friendly

The staff are all very friendly, they are very good & professional. I had my eyebrows threaded & tinted, everyone comments how nice they are, I will definitely go back again.

2 February 2026
Unprompted review
Rated 5 out of 5 stars

Positive experience

I’m having a really positive experience at Shumalia’s Hammersmith. The staff are incredibly friendly and welcoming, and the advice given is always honest and professional. My treatments have been carried out by Thelma, who is absolutely amazing , very knowledgeable, thorough, and caring. She takes the time to explain everything clearly and makes you feel completely at ease.
I’ve now started PRP alongside my other treatments, and I feel confident I’m in the best hands. Nothing ever feels rushed, and the level of care is outstanding. I would highly recommend Shumalia’s Hammersmith to anyone looking for expert, trustworthy hair treatments.

29 January 2026
Unprompted review
Rated 5 out of 5 stars

Jaya is amazing

Jaya is amazing
She is so careful and her experience shows
Thank you
Will be back soon

23 January 2026
Unprompted review
Rated 5 out of 5 stars

Pigmentation treatment

I have almost completed my pigmentation treatment with Bushra at the Colchester branch, and I can honestly say the results are marvellous. Bushra answered all of my questions in a friendly and professional manner, which made me feel very comfortable throughout the process.

I would highly recommend this treatment to everyone. Just keep in mind that the process can be a little painful, but the results are absolutely worth it.

23 December 2025
Unprompted review
Shumaila’s London Aesthetic and Laser Clinics logo

Reply from Shumaila’s London Aesthetic and Laser Clinics

Dear Anika,

Your 5* review has made our day at Shumaila’s London.

So your feedback inspires us to continue delivering excellence.

We look forward to welcoming you back to your Shumaila’s London

Best regards,
Shumaila

Rated 5 out of 5 stars

Highly recommended, excellent experience throughout.

I would highly recommend Shumailas clinic (Colchester branch).
I had a hair transplant with them and from the very first consultation all the way through till now, 1 month after procedure they have been excellent. The whole team are helpful, honest and go out of their way for you.
The procedure itself was efficient & professional, the whole team made you feel safe and looked after and explained everything as they went.
I’ve also had great aftercare from Abdul who’s been in regular contact even to the point he provided a video call on Christmas Day to help me and my partner with the hair washing phase.
The price I was quoted I was extremely happy with, the procedure was also excellent and now moving in to the post recovery stage and the hair growth stage i hope it goes just as well.
I would absolutely recommend Shumailas, infact I have already, to 3 people who asked me about the treatment I had.

21 December 2025
Unprompted review
Shumaila’s London Aesthetic and Laser Clinics logo

Reply from Shumaila’s London Aesthetic and Laser Clinics

Dear Kevin,

Your 5* review has made our day at Shumaila’s London.

So your feedback inspires us to continue delivering excellence.

We look forward to welcoming you back to your Shumaila’s London

Best regards,
Shumaila

Rated 5 out of 5 stars

Simran is really welcoming and…

Simran is really welcoming and supportive. She explained everything in details, pros and cons which is really important to know before taking any treatment. I will definitely recommend shumaila’s laser clinics. It is one of the best. Have a go guys!

16 January 2026
Unprompted review
Shumaila’s London Aesthetic and Laser Clinics logo

Reply from Shumaila’s London Aesthetic and Laser Clinics

Dear Maninder,

Your 5* review has made our day at Shumaila’s London.

So your feedback inspires us to continue delivering excellence.

We look forward to welcoming you back to your Shumaila’s London

Best regards,
Shumaila

Rated 5 out of 5 stars

Another great treatment from Simran at…

Another great treatment from Simran at Shumaila’s Loughton. Always professional and attentive!

16 January 2026
Unprompted review
Shumaila’s London Aesthetic and Laser Clinics logo

Reply from Shumaila’s London Aesthetic and Laser Clinics

Dear Manisha,

Your 5* review has made our day at Shumaila’s London.

So your feedback inspires us to continue delivering excellence.

We look forward to welcoming you back to your Shumaila’s London

Best regards,
Shumaila

Rated 5 out of 5 stars

Laser hair removal

Simran is lovely and very professional. I am very happy with my laser hair removal and she also does an excellent facial

14 January 2026
Unprompted review
Shumaila’s London Aesthetic and Laser Clinics logo

Reply from Shumaila’s London Aesthetic and Laser Clinics

Dear Jamie,

Your 5* review has made our day at Shumaila’s London.

So your feedback inspires us to continue delivering excellence.

We look forward to welcoming you back to your Shumaila’s London

Best regards,
Shumaila

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