Shumaila’s London Aesthetic and Laser Clinics Reviews 2,576

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 406 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and caring approach, making them feel comfortable and well-informed throughout their treatments. The service is frequently described as excellent, with many people noting significant positive results from various treatments, including hair restoration, laser, and skin care. Reviewers also appreciate the overall user experience, highlighting the efficiency and the positive atmosphere at the clinics. However, some customers also noted issues with specific treatments not yielding the expected results, such as tattoo removal or chemical peels. A few other people also felt that the hygiene standards were not always met.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff for being friendly,... See more

Service

Clients share positive opinions on service, often highlighting the relaxed atmosphere and friendly staff who... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers praise the friendly,... See more

Quality

Reviewers mention positive feedback about quality. Many customers are happy with the results of various... See more

Product

Consumers are highly satisfied with the product, reporting positive outcomes from various treatments. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I absolutely love Shumaila’s. I’ve been doing my PRP sessions and LLT treatments here for the past few months, and I can genuinely see such a difference my hair now feels thicker, fuller, and so much... See more

Company replied

Rated 5 out of 5 stars

I’ve had such a great experience at Shumalia’s Hammersmith branch. I’ve been doing hair exosomes, red light therapy, and Minoxidil, and the results have been amazing so far. The team is so warm,... See more

Company replied

Rated 5 out of 5 stars

I met Bushra when I started my laser treatment at the Chigwell clinic a few months ago. She was very friendly and approachable, which made me feel comfortable right away. I chose her to carry out my... See more

Company replied

Rated 5 out of 5 stars

Shumaila staff at the Chigwell branch are friendly, very professional and know what they a are doing. I went with skin concerns and they recommended the right treatments (things I didn't even know abo... See more

Company replied


Company details

  1. Laser hair removal service
  2. Medical centre
  3. Private hospital
  4. Skin care clinic
  5. Weight-Loss Service
  6. Wellness centre

Written by the company

Shumaila’s Skin & Laser Clinic, founded in 2005 in East London, has grown substantially over the years. With nine branches across London and Essex, including prestigious locations like Gants Hill, Ilford, Seven Kings, Loughton, Woodford Green, East Ham, Upminster, Hammersmith, and Colchester, we have established ourselves as a leader in skincare services. Committed to excellence, we prioritize delivering exceptional services to our valued clients, employing only the highest quality products and brands. Through partnerships with industry leaders, our clinic offers a comprehensive range of services tailored to address diverse skincare needs. From skin treatments to hair regrowth solutions, hair removal procedures, and body contouring treatments, we strive to provide personalized care and optimal results. Renowned for our association with esteemed brands, including those specializing in skin treatments, hair regrowth, hair removal, and body contouring, we uphold the highest standards of quality and efficacy in all our services


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great service

Kim's amazing! She always listens and provides great customer service :)

2 December 2025
Unprompted review
Shumaila’s London Aesthetic and Laser Clinics logo

Reply from Shumaila’s London Aesthetic and Laser Clinics

Dear Rav,

Your 5* review has made our day at Shumaila’s London.

So your feedback inspires us to continue delivering excellence.

We look forward to welcoming you back to your Shumaila’s London

Best regards,
Shumaila

Rated 5 out of 5 stars

The doctors at Shumaila’s are professionals

The doctors at Shumaila’s are professional and very understanding especially Thelma who is a gem.

29 November 2025
Unprompted review
Shumaila’s London Aesthetic and Laser Clinics logo

Reply from Shumaila’s London Aesthetic and Laser Clinics

Dear Hafiza,

Your 5* review has made our day at Shumaila’s London.

So your feedback inspires us to continue delivering excellence.

We look forward to welcoming you back to your Shumaila’s London

Best regards,
Shumaila

Rated 5 out of 5 stars

Hydrafacial at Shumaila East Ham

I had a Hydrafacial at Shumaila East Ham branch and it was a great experience. The therapist was very talented and made me feel comfortable throughout the treatment. She gave me helpful advice for my skin, and I truly enjoyed my time there. I’m very satisfied with the results, and the service was excellent. The therapist did a wonderful job!

28 November 2025
Unprompted review
Shumaila’s London Aesthetic and Laser Clinics logo

Reply from Shumaila’s London Aesthetic and Laser Clinics

Dear Amelle,

Your 5* review has made our day at Shumaila’s London.

So your feedback inspires us to continue delivering excellence.

We look forward to welcoming you back to your Shumaila’s London

Best regards,
Shumaila

Rated 5 out of 5 stars

Always welcomed in such polite manner

Always welcomed in such polite manner, and my therapist is always professional and nice. Hughly recommend her

24 November 2025
Unprompted review
Shumaila’s London Aesthetic and Laser Clinics logo

Reply from Shumaila’s London Aesthetic and Laser Clinics

Dear Tamer,

Your 5* review has made our day at Shumaila’s London.

So your feedback inspires us to continue delivering excellence.

We look forward to welcoming you back to your Shumaila’s London

Best regards,
Shumaila

Rated 5 out of 5 stars

Review of Harpreet's Facial Session

Review of Harpreet's Facial Session

⭐️⭐️⭐️⭐️⭐️

I recently had the pleasure of experiencing a relaxation facial session with Harpreet, and it was nothing short of transformative. From the moment I entered the space, I felt warm welcomed and at ease. Harpreet's calming presence and professionalism instantly put me in a state of relaxation.

Her hands worked magic, and as the session progressed, I found myself sinking deeper into relaxation. At one point, I was so at ease that I believe I was snoring!

I defy anyone to not feel calm and utterly trusted in Harpreet's care. It was a truly soothing experience that left me feeling rejuvenated and balanced. I highly recommend a facial sessions to anyone looking to relieve tension and cultivate a sense of peace. You won't regret it!

22 November 2025
Unprompted review
Shumaila’s London Aesthetic and Laser Clinics logo

Reply from Shumaila’s London Aesthetic and Laser Clinics

Dear Michelle,

Your 5* review has made our day at Shumaila’s London.

So your feedback inspires us to continue delivering excellence.

We look forward to welcoming you back to your Shumaila’s London

Best regards,
Shumaila

Rated 5 out of 5 stars

Skin tags removal

Mina was fantastic. She was very thorough and did an excellent job; ensuring that no area of treatment was missed. Highly recommend her.

12 November 2025
Unprompted review
Shumaila’s London Aesthetic and Laser Clinics logo

Reply from Shumaila’s London Aesthetic and Laser Clinics

Dear Sandra,

Your 5* review has made our day at Shumaila’s London.

So your feedback inspires us to continue delivering excellence.

We look forward to welcoming you back to your Shumaila’s London

Best regards,
Shumaila

Rated 5 out of 5 stars

Brilliant service at Shumaila’s

Brilliant service at Shumaila’s. Was quite sceptical of doing a hair transplant at first, then having a consultation with one of the doctors at the Upminster branch, then had another 2 with other companies I decided to go with Shumaila’s. They gave a lot of email guides to follow prior to the procedure. On the procedure day, at the Colchester branch, I met with the doctor, who gave an initial consultation, asking a few questions and answering any questions or concerns I had. Then going briefly into any do’s and don’ts and then working on the design etc. He was very friendly, well experienced and was calm and patient throughout. During the procedure it was the same doctor along with 2 other technicians, who worked brilliantly to retrieve all my grafts and work on the implantation. They were friendly and very hardworking (unfortunately I forgot their names). Also had the pleasure of dealing with Abdul Najm, who gave an introduction message the day before with all info and detailing what I should and shouldn’t do. Greeted me at the beginning and constantly came to the procedure room throughout to check in on me and answer any questions I had. After a long day of this procedure, Abdul gave a pack of things I need (aftercare) and explained what I need to do. He then checked in everyday to see how I’ve been doing, along with video calls explaining exactly how to do the washes. So, overall the procedure went really well, got more grafts than expected and the aftercare was really good from Abdul. Would definitely recommend!

8 November 2025
Unprompted review
Shumaila’s London Aesthetic and Laser Clinics logo

Reply from Shumaila’s London Aesthetic and Laser Clinics

Thank you so much for taking the time to share such a detailed and thoughtful review. We truly appreciate it.

We’re delighted to hear that your experience — from the initial consultations all the way through to the procedure day and aftercare — has been positive and reassuring. Our team works very hard to ensure every patient feels fully informed, supported, and confident at each stage of their hair transplant journey, and it’s wonderful to know that this was reflected in your experience.

We are especially glad that you felt well cared for by the doctor and our technicians on the day, and that Abdul’s guidance, communication, and aftercare support helped make the process smooth and stress-free for you. Your comfort, safety, and confidence matter deeply to us, and knowing that you felt supported throughout means a lot to the entire team.

Thank you again for choosing Shumaila’s london for your hair transplant and for placing your trust in us. We wish you the very best with your results, and we’re always here for any questions, support, or follow-up you may need along the way.

Warm regards,
Shumaila

Rated 5 out of 5 stars

Really great service

Really great service. Super quick and good quality.

18 November 2025
Unprompted review
Shumaila’s London Aesthetic and Laser Clinics logo

Reply from Shumaila’s London Aesthetic and Laser Clinics

Dear Sanjna,

Your 5* review has made our day at Shumaila’s London.

So your feedback inspires us to continue delivering excellence.

We look forward to welcoming you back to your Shumaila’s London

Best regards,
Shumaila

Rated 5 out of 5 stars

Her service was good

Her service was good. She is doing really good job

10 November 2025
Unprompted review
Shumaila’s London Aesthetic and Laser Clinics logo

Reply from Shumaila’s London Aesthetic and Laser Clinics

Dear Sumaiya,

Your 5* review has made our day at Shumaila’s London.

So your feedback inspires us to continue delivering excellence.

We look forward to welcoming you back to your Shumaila’s London

Best regards,
Shumaila

Rated 5 out of 5 stars

The receptionist at this clinic was…

The receptionist at this clinic was very polite, patient, and persuasive when speaking with me, which convinced me to visit the clinic. Here, I had a private consultation with Anita, and today I’m going to start the treatment for the dark spots on my neck and face.

12 November 2025
Unprompted review
Shumaila’s London Aesthetic and Laser Clinics logo

Reply from Shumaila’s London Aesthetic and Laser Clinics

Dear Richard,

Your 5* review has made our day at Shumaila’s London.

So your feedback inspires us to continue delivering excellence.

We look forward to welcoming you back to your Shumaila’s London

Best regards,
Shumaila

Rated 5 out of 5 stars

Professionalism, caring and cautious

Amazing experience! My practitioner, Meena, was gentle, professional, and made me feel completely at ease during my full-body laser treatment. Highly recommend for anyone considering laser hair removal!

8 November 2025
Unprompted review
Shumaila’s London Aesthetic and Laser Clinics logo

Reply from Shumaila’s London Aesthetic and Laser Clinics

Dear Valued customer,

Your 5* review has made our day at Shumaila’s London.

So your feedback inspires us to continue delivering excellence.

We look forward to welcoming you back to your Shumaila’s London

Best regards,
Shumaila

Rated 5 out of 5 stars

I had done hydra facial with Simran and…

I had done hydra facial with Simran and sweety They are so kind I am very happy with treatment which is I had done even They done my skin tag which is I was thinking to do from long time higher recommended shumailas

5 November 2025
Unprompted review
Shumaila’s London Aesthetic and Laser Clinics logo

Reply from Shumaila’s London Aesthetic and Laser Clinics

Dear Frances,

Your 5* review has made our day at Shumaila’s London.

So your feedback inspires us to continue delivering excellence.

We look forward to welcoming you back to your Shumaila’s London

Best regards,
Shumaila

Rated 5 out of 5 stars

kim has always done great,Thank you kim…

kim has always done great,Thank you kim 🙂.

4 November 2025
Unprompted review
Shumaila’s London Aesthetic and Laser Clinics logo

Reply from Shumaila’s London Aesthetic and Laser Clinics

Dear Mark,

Your 5* review has made our day at Shumaila’s London.

So your feedback inspires us to continue delivering excellence.

We look forward to welcoming you back to your Shumaila’s London

Best regards,
Shumaila

Rated 5 out of 5 stars

Dr zunaira was really good and…

Dr zunaira was really good and professional, she was really friendly and sweet and was asking me if am ok every time she put the needle in, had the best experience and relaxing thank you Dr zunaira x

4 November 2025
Unprompted review
Shumaila’s London Aesthetic and Laser Clinics logo

Reply from Shumaila’s London Aesthetic and Laser Clinics

Dear Vruta,

Your 5* review has made our day at Shumaila’s London.

So your feedback inspires us to continue delivering excellence.

We look forward to welcoming you back to your Shumaila’s London

Best regards,
Shumaila

Rated 5 out of 5 stars

I had a great experience at Shumaila’s…

I had a great experience at Shumaila’s very courteous and professional team. Anika, Mina & Jaya were looking after me. I’m extremely happy with the service. I would highly recommend it to anyone. Thank you 🙏 Anika, Mina & Jaya.
Much appreciated
Best wishes
Jaymin

1 November 2025
Unprompted review
Shumaila’s London Aesthetic and Laser Clinics logo

Reply from Shumaila’s London Aesthetic and Laser Clinics

Dear Borkhatria,

Your 5* review has made our day at Shumaila’s London.

So your feedback inspires us to continue delivering excellence.

We look forward to welcoming you back to your Shumaila’s London

Best regards,
Shumaila

Rated 5 out of 5 stars

Excellent clinic

Doctor, clearly understands the issue, explained the treatment very well. The staffs are very kind and know what they are doing, I have started to see difference in my hair growth. Thanks to shumailas Colchester.

31 October 2025
Unprompted review
Shumaila’s London Aesthetic and Laser Clinics logo

Reply from Shumaila’s London Aesthetic and Laser Clinics

Dear Johan,

Your 5* review has made our day at Shumaila’s London.

So your feedback inspires us to continue delivering excellence.

We look forward to welcoming you back to your Shumaila’s London

Best regards,
Shumaila

Rated 5 out of 5 stars

Laser treatment Colchester - Bushra

I’ve been seeing Bushra for my laser treatments at the Colchester Clinic, and I couldn’t be happier with the experience. She’s incredibly professional, knowledgeable, and makes you feel completely at ease throughout every session.

31 October 2025
Unprompted review
Shumaila’s London Aesthetic and Laser Clinics logo

Reply from Shumaila’s London Aesthetic and Laser Clinics

Dear Valmir,

Your 5* review has made our day at Shumaila’s London.

So your feedback inspires us to continue delivering excellence.

We look forward to welcoming you back to your Shumaila’s London

Best regards,
Shumaila

Rated 5 out of 5 stars

Tania is excellent

Tania is excellent, highly recommended.

31 October 2025
Unprompted review
Shumaila’s London Aesthetic and Laser Clinics logo

Reply from Shumaila’s London Aesthetic and Laser Clinics

Dear Libby,

Your 5* review has made our day at Shumaila’s London.

So your feedback inspires us to continue delivering excellence.

We look forward to welcoming you back to your Shumaila’s London

Best regards,
Shumaila

Rated 5 out of 5 stars

Laser Hair Removal - Upneet

My therapist, Upneet, does my Laser Hair Removal treatment. She has been professional, kind and very knowledgeable throughout the treatment process. Upneet also does my eyebrow threading, perfect every time. Thank you :-)

30 October 2025
Unprompted review
Shumaila’s London Aesthetic and Laser Clinics logo

Reply from Shumaila’s London Aesthetic and Laser Clinics

Dear Kelly,

Your 5* review has made our day at Shumaila’s London.

So your feedback inspires us to continue delivering excellence.

We look forward to welcoming you back to your Shumaila’s London

Best regards,
Shumaila

Rated 5 out of 5 stars

Best place for hair loss treatment

Amazing experience and improvement in my hair after only 2 months of having treatment. My practitioner Bushra from Colchester branch who’s treating me in my hair restoration journey is very thorough and attentive to my treatment needs. I cannot recommend Shumaila’s Colchester enough for anyone looking for hair loss treatment. Consultant Abdul is very supportive & clinic is clean. I’m happy & looking forward to complete my treatment.

30 October 2025
Unprompted review
Shumaila’s London Aesthetic and Laser Clinics logo

Reply from Shumaila’s London Aesthetic and Laser Clinics

Dear Andrei,

Your 5* review has made our day at Shumaila’s London.

So your feedback inspires us to continue delivering excellence.

We look forward to welcoming you back to your Shumaila’s London

Best regards,
Shumaila

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