Shumaila’s London Aesthetic and Laser Clinics Reviews 2,576

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 406 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and caring approach, making them feel comfortable and well-informed throughout their treatments. The service is frequently described as excellent, with many people noting significant positive results from various treatments, including hair restoration, laser, and skin care. Reviewers also appreciate the overall user experience, highlighting the efficiency and the positive atmosphere at the clinics. However, some customers also noted issues with specific treatments not yielding the expected results, such as tattoo removal or chemical peels. A few other people also felt that the hygiene standards were not always met.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff for being friendly,... See more

Service

Clients share positive opinions on service, often highlighting the relaxed atmosphere and friendly staff who... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers praise the friendly,... See more

Quality

Reviewers mention positive feedback about quality. Many customers are happy with the results of various... See more

Product

Consumers are highly satisfied with the product, reporting positive outcomes from various treatments. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I absolutely love Shumaila’s. I’ve been doing my PRP sessions and LLT treatments here for the past few months, and I can genuinely see such a difference my hair now feels thicker, fuller, and so much... See more

Company replied

Rated 5 out of 5 stars

I’ve had such a great experience at Shumalia’s Hammersmith branch. I’ve been doing hair exosomes, red light therapy, and Minoxidil, and the results have been amazing so far. The team is so warm,... See more

Company replied

Rated 5 out of 5 stars

I met Bushra when I started my laser treatment at the Chigwell clinic a few months ago. She was very friendly and approachable, which made me feel comfortable right away. I chose her to carry out my... See more

Company replied

Rated 5 out of 5 stars

Shumaila staff at the Chigwell branch are friendly, very professional and know what they a are doing. I went with skin concerns and they recommended the right treatments (things I didn't even know abo... See more

Company replied


Company details

  1. Laser hair removal service
  2. Medical centre
  3. Private hospital
  4. Skin care clinic
  5. Weight-Loss Service
  6. Wellness centre

Written by the company

Shumaila’s Skin & Laser Clinic, founded in 2005 in East London, has grown substantially over the years. With nine branches across London and Essex, including prestigious locations like Gants Hill, Ilford, Seven Kings, Loughton, Woodford Green, East Ham, Upminster, Hammersmith, and Colchester, we have established ourselves as a leader in skincare services. Committed to excellence, we prioritize delivering exceptional services to our valued clients, employing only the highest quality products and brands. Through partnerships with industry leaders, our clinic offers a comprehensive range of services tailored to address diverse skincare needs. From skin treatments to hair regrowth solutions, hair removal procedures, and body contouring treatments, we strive to provide personalized care and optimal results. Renowned for our association with esteemed brands, including those specializing in skin treatments, hair regrowth, hair removal, and body contouring, we uphold the highest standards of quality and efficacy in all our services


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great results

Brushera, from the Chigwell branch, is an excellent professional and keeps you very well informed. All the ladies here including Sadaf are very helpful and friendly and remember you by name.
I initially approached this clinic after reading the reviews and requested Bushera for my Cosmelan de pigmentation treatment. The results were amazing. I don’t know if my face ever looked so good. All the sun spots completely faded. It has been 10 months now, some pigmentation is mildly returning but it is because I’ve been a bit negligent in reapplying the sun cream. However, my skin still looks a lot lot better than before, without makeup too.
I’m having laser hair removal on my face with Bushera, again I’d highly recommend this treatment……I wish I had this done years ago. She’s very informative and carries out the treatment in a cautious and caring way so there are no negative after effects. I saw results straight away.

21 October 2025
Unprompted review
Shumaila’s London Aesthetic and Laser Clinics logo

Reply from Shumaila’s London Aesthetic and Laser Clinics

Dear Valued Customer,

Your 5* review has made our day at Shumaila’s London.

So your feedback inspires us to continue delivering excellence.

We look forward to welcoming you back to your Shumaila’s London

Best regards,
Shumaila

Rated 5 out of 5 stars

I'm very impressed with my PRP…

I'm very impressed with my PRP treatment. It was smoothly and safety done by Harpreet.

20 October 2025
Unprompted review
Shumaila’s London Aesthetic and Laser Clinics logo

Reply from Shumaila’s London Aesthetic and Laser Clinics

Dear Moses,

Your 5* review has made our day at Shumaila’s London.

So your feedback inspires us to continue delivering excellence.

We look forward to welcoming you back to your Shumaila’s London

Best regards,
Shumaila

Rated 5 out of 5 stars

I had a great experience at Shumaila’s…

I had a great experience at Shumaila’s .Dr Zunaira done a very great job .

20 October 2025
Unprompted review
Shumaila’s London Aesthetic and Laser Clinics logo

Reply from Shumaila’s London Aesthetic and Laser Clinics

Dear Kinza,

Your 5* review has made our day at Shumaila’s London.

So your feedback inspires us to continue delivering excellence.

We look forward to welcoming you back to your Shumaila’s London

Best regards,
Shumaila

Rated 5 out of 5 stars

10/10

The lady who was with me was kind, and ensured I was alright and is very skilled at her job. 10/10 thank you!

18 October 2025
Unprompted review
Shumaila’s London Aesthetic and Laser Clinics logo

Reply from Shumaila’s London Aesthetic and Laser Clinics

Dear Mia,

Your 5* review has made our day at Shumaila’s London.

So your feedback inspires us to continue delivering excellence.

We look forward to welcoming you back to your Shumaila’s London

Best regards,
Shumaila

Rated 5 out of 5 stars

Incredible experience!

I recently had a laser treatment at the Colchester branch, and I couldn't be happier with the experience. My attendant, Bushra, was absolutely fantastic—she made the whole process incredibly easy and smooth. Her professionalism and friendly approach put me at ease right away. The results have been amazing, and I’m genuinely impressed with the outcome. I would strongly recommend both the treatment and Bushra to anyone considering it!

18 October 2025
Unprompted review
Shumaila’s London Aesthetic and Laser Clinics logo

Reply from Shumaila’s London Aesthetic and Laser Clinics

Dear Iqra,

Your 5* review has made our day at Shumaila’s London.

So your feedback inspires us to continue delivering excellence.

We look forward to welcoming you back to your Shumaila’s London

Best regards,
Shumaila

Rated 5 out of 5 stars

Excellent procedure at the Colchester…

Excellent procedure at the Colchester clinic . I was very nervous as I don’t like needles but Dr. Ayesha was really good and said we could stop whenever I needed.. I will definitely be back .

18 October 2025
Unprompted review
Shumaila’s London Aesthetic and Laser Clinics logo

Reply from Shumaila’s London Aesthetic and Laser Clinics

Dear Olubukola,

Your 5* review has made our day at Shumaila’s London.

So your feedback inspires us to continue delivering excellence.

We look forward to welcoming you back to your Shumaila’s London

Best regards,
Shumaila

Rated 5 out of 5 stars

Bushra from Colchester branch

Bushra,from Colchester branch is very good in doing the laser treatment. She has very gentle hands and gives some advices on what to do before and after treatment ❤️. I would definitely recommend her

18 October 2025
Unprompted review
Shumaila’s London Aesthetic and Laser Clinics logo

Reply from Shumaila’s London Aesthetic and Laser Clinics

Dear Ma. theresa,

Your 5* review has made our day at Shumaila’s London.

So your feedback inspires us to continue delivering excellence.

We look forward to welcoming you back to your Shumaila’s London

Best regards,
Shumaila

Rated 5 out of 5 stars

Rabia is professional i done my tattoos…

Rabia is professional i done my tattoos removal i got very good results thank you so much i highly recommended Shumailas

18 October 2025
Unprompted review
Shumaila’s London Aesthetic and Laser Clinics logo

Reply from Shumaila’s London Aesthetic and Laser Clinics

Dear Perry,

Your 5* review has made our day at Shumaila’s London.

So your feedback inspires us to continue delivering excellence.

We look forward to welcoming you back to your Shumaila’s London

Best regards,
Shumaila

Rated 5 out of 5 stars

You’re an amazing

You’re an amazing harpreet

17 October 2025
Unprompted review
Shumaila’s London Aesthetic and Laser Clinics logo

Reply from Shumaila’s London Aesthetic and Laser Clinics

Dear Bismah,

Your 5* review has made our day at Shumaila’s London.

So your feedback inspires us to continue delivering excellence.

We look forward to welcoming you back to your Shumaila’s London

Best regards,
Shumaila

Rated 5 out of 5 stars

I met Bushra when I started my laser…

I met Bushra when I started my laser treatment at the Chigwell clinic a few months ago. She was very friendly and approachable, which made me feel comfortable right away. I chose her to carry out my full course of treatment, and I’m so glad I did.
Bushra took the time to clearly explain the treatment process and also recommended a facial, which I’ve been continuing regularly. I’m really happy with the results — I saw noticeable improvements even after my first facial!
Highly recommend Bushra for her professionalism, care, and the amazing results she delivers.

10 June 2025
Unprompted review
Shumaila’s London Aesthetic and Laser Clinics logo

Reply from Shumaila’s London Aesthetic and Laser Clinics

Dear Shibi,

Your 5* review has made our day at Shumaila’s London.

So your feedback inspires us to continue delivering excellence.

We look forward to welcoming you back to your Shumaila’s London

Best regards,
Shumaila

Rated 5 out of 5 stars

Highly Recommend Hydrafacial with Bushra

I’ve been getting Hydrafacial treatments with Bushra at Shumaila’s Chigwell branch for the past year, and I couldn’t be happier with the results. She is professional, knowledgeable, and always makes me feel comfortable during every session. My skin has improved so much—it feels cleaner, brighter, and more hydrated after every visit.
Bushra takes the time to explain each step and tailor the treatment to my skin’s needs, which I really appreciate. The service at the Chigwell branch is always welcoming and consistent.
Highly recommend Bushra and the team at Shumaila’s Chigwell for anyone looking for great skincare and excellent service

16 October 2025
Unprompted review
Shumaila’s London Aesthetic and Laser Clinics logo

Reply from Shumaila’s London Aesthetic and Laser Clinics

Dear Pabasara,

Your 5* review has made our day at Shumaila’s London.

So your feedback inspires us to continue delivering excellence.

We look forward to welcoming you back to your Shumaila’s London

Best regards,
Shumaila

Rated 5 out of 5 stars

Ambar is very nice

Ambar is very nice

15 October 2025
Unprompted review
Shumaila’s London Aesthetic and Laser Clinics logo

Reply from Shumaila’s London Aesthetic and Laser Clinics

Dear Robert,

Your 5* review has made our day at Shumaila’s London.

So your feedback inspires us to continue delivering excellence.

We look forward to welcoming you back to your Shumaila’s London

Best regards,
Shumaila

Rated 5 out of 5 stars

I’ve had such a great experience with…

I’ve had such a great experience with shamila London aesthetics. Extremely satisfied with the result of my hair just the way I wanted! Staff were extremely supportive and helpful I recommend this place so much to everyone!!!

15 October 2025
Unprompted review
Shumaila’s London Aesthetic and Laser Clinics logo

Reply from Shumaila’s London Aesthetic and Laser Clinics

Dear Foukrun,

Your 5* review has made our day at Shumaila’s London.

So your feedback inspires us to continue delivering excellence.

We look forward to welcoming you back to your Shumaila’s London

Best regards,
Shumaila

Rated 5 out of 5 stars

Kimete

Perfect experience

14 October 2025
Unprompted review
Shumaila’s London Aesthetic and Laser Clinics logo

Reply from Shumaila’s London Aesthetic and Laser Clinics

Dear Elvana,

Your 5* review has made our day at Shumaila’s London.

So your feedback inspires us to continue delivering excellence.

We look forward to welcoming you back to your Shumaila’s London

Best regards,
Shumaila

Rated 5 out of 5 stars

Very good service friendly

Very good service friendly

14 October 2025
Unprompted review
Shumaila’s London Aesthetic and Laser Clinics logo

Reply from Shumaila’s London Aesthetic and Laser Clinics

Dear Rehana,

Your 5* review has made our day at Shumaila’s London.

So your feedback inspires us to continue delivering excellence.

We look forward to welcoming you back to your Shumaila’s London

Best regards,
Shumaila

Rated 5 out of 5 stars

Had a hydra facial booked with Upneet…

Had a hydra facial booked with Upneet at Upminster and she’s always so welcoming, friendly and caring. Amazing service

13 October 2025
Unprompted review
Shumaila’s London Aesthetic and Laser Clinics logo

Reply from Shumaila’s London Aesthetic and Laser Clinics

Dear Sukhvinder,

Your 5* review has made our day at Shumaila’s London.

So your feedback inspires us to continue delivering excellence.

We look forward to welcoming you back to your Shumaila’s London

Best regards,
Shumaila

Rated 5 out of 5 stars

Simran is a fantastic specialist and…

Simran is a fantastic specialist and always makes sure she listens to the needs of her client. I have been undergoing laser sessions here for a while and the service is amazing. Highly recommend!

13 October 2025
Unprompted review
Shumaila’s London Aesthetic and Laser Clinics logo

Reply from Shumaila’s London Aesthetic and Laser Clinics

Dear Amana,

Your 5* review has made our day at Shumaila’s London.

So your feedback inspires us to continue delivering excellence.

We look forward to welcoming you back to your Shumaila’s London

Best regards,
Shumaila

Rated 5 out of 5 stars

A Great Experience

I find Shumalia’s always very welcoming with lovely therapists that take good care. A lovely experience.

13 October 2025
Unprompted review
Shumaila’s London Aesthetic and Laser Clinics logo

Reply from Shumaila’s London Aesthetic and Laser Clinics

Dear Stella,

Your 5* review has made our day at Shumaila’s London.

So your feedback inspires us to continue delivering excellence.

We look forward to welcoming you back to your Shumaila’s London

Best regards,
Shumaila

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️
I had my Morpheus8 treatment at Shumilala’s Clinic in Upminster, and I honestly can’t express how amazing the whole experience was. From the moment I arrived. Laraib, Rabia, and Nazia made me feel so welcome and comfortable. all of the aesthetician are so kind, professional, and genuinely care about their clients.

The aestheticians explained everything about the treatment so clearly and made sure I felt relaxed throughout. There knowledge and gentle approach instantly put me at ease. The Morpheus8 results have been incredible my skin feels and looks tighter.

What really touched me was how warm and supportive the whole team was. You can tell they all love what they do and take real pride in helping people feel confident and happy in their own skin.

I’m so grateful to Shumilala’s it’s was such a wonderful experience. If you’re thinking about getting any treatments done, I couldn’t recommend Shumaila’s Clinic in Upminster enough it truly is the best place ever!

2 October 2025
Unprompted review
Shumaila’s London Aesthetic and Laser Clinics logo

Reply from Shumaila’s London Aesthetic and Laser Clinics

Dear Valued Customer,

Your 5* review has made our day at Shumaila’s London.

So your feedback inspires us to continue delivering excellence.

We look forward to welcoming you back to your Shumaila’s London

Best regards,
Shumaila

Rated 5 out of 5 stars

Client Testimonial/Review

I regularly visit Shumaila’s and have experienced a variety of treatments. I’m currently undergoing microneedling/PRP with Upneet, who truly understands my skin concerns. Over time, we’ve built a trusting relationship, and I couldn’t be happier with the results. The service is always excellent, and I would highly recommend Shumaila’s to anyone looking for professional skincare treatments.

10 October 2025
Unprompted review
Shumaila’s London Aesthetic and Laser Clinics logo

Reply from Shumaila’s London Aesthetic and Laser Clinics

Dear Cat,

Your 5* review has made our day at Shumaila’s London.

So your feedback inspires us to continue delivering excellence.

We look forward to welcoming you back to your Shumaila’s London

Best regards,
Shumaila

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look