Useless service, made me pay despite warranty coverage
Have a dishwasher that is covered by warranty, I live in Sweden , called customer support and was forwarded to Norwegian agent, the line was bad and he spoke in Norwegian despite me asking to switch to English, barely understood what he was saying, we talked a few times for hours, the dishwasher stopped working when I disconnected the house electricity for maintenance, the helpdesk give some things to try but didn’t work, we book a service to visit me, which was covered by warranty, when the guy came he just pressed the power button for 3 seconds and it worked again, no body mentioned this on the phone despite hours of talking, the guy on site insisted that this is a user mistake since the electrify was disconnected for the house, he was aggressive and asked to talk to his manager which he refused but he called him and they both agreed on chagrinning me 2000sek despite being in warranty, and despite not informing me before, totally rip off, I complained to the customer service but got the same outcome, had to pay 2000sek for a device that I already paid for warranty. Bad service