SIGNiX Reviews 

155
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Whether you be a visual or an auditory learner, Signix seems to be pretty easy to grasp in terms of training. I'm looking forward to utilizing the software!

Rated 5 out of 5 stars

My client success manager, Mike, has walked me through the entire process. He has shown amazing customer service throughout the confusion, is very knowledgeable about IL Notary applications work, and... See more

Rated 5 out of 5 stars

I love Signix! With so many ROM platforms on the market, Signix made my decision to go with them easy by listing all the benefits and options available. Their support network is absolutely amazing.... See more

Company replied

Rated 3 out of 5 stars

How to determine font size when tagging is very difficult to find. Also, with customer service closing at 5:00 ET, makes it difficult when we are in a later time zone and have questions. When we’re in... See more

Company details

  1. Software company
  2. Notary Public

Written by the company

SIGNiX provides seamlessly integrated digital signature and online notarization software to partners in highly regulated industries like real estate, wealth management, and healthcare. The patented SIGNiX FLEX API allows partners to offer the military-grade cryptography, enhanced data privacy, and permanent legal evidence of a true digital signature without the costs, delays, or risks that attend paper-based workflows.


Contact info

4.1

Great

TrustScore 4 out of 5

155 reviews

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4.1

All reviews

(155)

9 reviews in the last 12 months

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Rated 5 out of 5 stars

Working with the trainer and the…

Working with the trainer and the process of signing up went very well. Would defiantly recommend!

29 January 2024
SIGNiX logo

Reply from SIGNiX

Thank you for your review! We're so happy to hear you've had a positive onboarding experience.

Rated 5 out of 5 stars

From initial purchase to training

From initial purchase to training, each member of my onboarding team were attentive, knowledgeable, and provided answers and additional slides (Gina) when asked. I would recommend this company to anyone.

9 January 2024
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Reply from SIGNiX

We're so glad to hear you had a positive experience with our team. Thank you for your review and for being a valued customer!

Rated 3 out of 5 stars

It's a little clunky with having to set…

It's a little clunky with having to set up zoom separate from signing. You need more templates especially for the date. Date should be auto fill for notarizing documents. My boss doesn't like it but for now we're going to give it a try.

5 January 2024
Rated 4 out of 5 stars

Review

Have not really had a chance to use the program yet. Training was very good

11 December 2023
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Reply from SIGNiX

Thank you for your review! We're so glad you found our training to be helpful.

Rated 5 out of 5 stars

Very Helpful

Thank you Sanjuan! He was very helpful awesome customer service, the training in the SIGNix Academy is very understandable.

5 December 2023
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Reply from SIGNiX

Thank you for the thoughtful review! We're happy to hear you had a positive experience during your training.

Rated 5 out of 5 stars

My experience was great!

My experience was great! Finally, a team of professionals who are live on their ZOOM meetings, telephone calls, and live when you call for customer support. Signix, I am so happy that this company thinks of the customer's satisfaction. I am definitely amazed at the fact that when a client calls for support and the "live" team support is there to answer the telephone and the clients and not sent around in circles through an automated voice-activated system. Yes! This works for me! Thank you.

28 October 2023
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Reply from SIGNiX

WOW! Thank you, Sharon, for this thoughtful review. We're ecstatic to hear you've had such a positive experience.

Rated 5 out of 5 stars

Easy to follow steps

Customer support is excellent

2 October 2023
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Reply from SIGNiX

Thank you for your review! We're happy to hear you've had a positive experience using the SIGNiX platform.

Rated 5 out of 5 stars

Waverly and Gina are very helpful…

Waverly and Gina are very helpful and always willing to assist with making sure I easily understand how to work the portal. I will definitely refer other notaries based on this helpful experience Gina and Waverly provide.

17 October 2023
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Reply from SIGNiX

Thank you for the kind review! We're happy to hear you had a positive experience during your training.

Rated 5 out of 5 stars

Gina is great and very quick to…

Gina is great and very quick to respond. It's also user friendly.

13 September 2023
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Reply from SIGNiX

We're so glad to hear you had a positive experience with Gina during our onboarding sessions. Thank you for the review!

Rated 5 out of 5 stars

Signix is the online platform !

Signix is the online platform I recommend to use for your, e-notary platform provider. The customer service and follow-up is the best I ever seen. Waverly call just to see how things are going, and if there is anything she can do to help, also let her know when I do my first e-notary, that meant alot.

K.Mason

9 October 2023
Unprompted review
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Reply from SIGNiX

We're thrilled to hear you had a positive onboarding experience! Waverly is a valuable part of our team, and she always goes above and beyond. Thank you for your feedback.

Rated 5 out of 5 stars

Well as being new to notary work being …

Well as being new to notary work being done remotely, it’s a bit more intricate then I anticipated but that’s what training sessions are for. The three training sessions were well prepared & well delivered for me. I will be reaching out for a little guidance and advice the upcoming weeks. Thanks much for your help so far.

18 August 2023
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Reply from SIGNiX

Thank you for your feedback. We're happy to hear you found the training to be helpful. Please contact us anytime for additional guidance!

Rated 5 out of 5 stars

SigniX is a great eNotary platform!!

The platform is great & training was not only helpful & needed, I love the resources available plus extra training if needed

4 September 2023
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Reply from SIGNiX

We're so glad you found our training to be beneficial. Making our training as effective as possible is a top priority. Thank you for the review!

Rated 5 out of 5 stars

I love using Signix for my remote…

I love using Signix for my remote notary. It is quick and getting more fluid as time goes on. It is very user-friendly and I have control over when and who gets the documents to sign.

26 September 2022
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Reply from SIGNiX

Thank you for sharing your positive experience! We're happy to hear you're enjoying our user-friendly platform.

Rated 5 out of 5 stars

The customer support was top notch

The customer support was top notch. No question went unanswered, usually in a matter of minutes. And the instruction in use of the platform was comprehensive and exhaustive.

25 August 2023
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Reply from SIGNiX

We're so glad you found our customer support team to be beneficial. Making our training and support as effective as possible is a top priority. Thank you for the review!

Rated 4 out of 5 stars

Great customer service

Waverly is very responsive and did the state set up and the notary training for me quickly since I need to notarize right away. I few minor changes would be nice, like being able to delete any suspended transactions, and to delete my own templates.

26 July 2023
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Reply from SIGNiX

Thank you for sharing about your positive experience with Waverly. We take all feedback seriously and will pass along your suggestions to our team. Please let us know how else we can assist you!

Rated 5 out of 5 stars

Very Good Training

The training that one receives is exemplary. Gina is my contact person, and from the very beginning she directed me to the valuable videos that aid in learning the SIGNiX platform. Gina, then, walked me through each phase. If ever I get rusty, the videos are always there for me to refresh my skills.

24 July 2023
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Reply from SIGNiX

Thank you for sharing your positive experience! Gina is an integral part of our team, and we're glad to hear of her helpfulness. Additionally, we're happy to hear our extensive library of informative videos is appealing to you.

Rated 1 out of 5 stars

It is counter intutitive

It is counter intutitive, too many key strokes to perform simple signature and no way of decreasing sizes.

30 July 2023
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Reply from SIGNiX

Thank you for taking the time to share your feedback with us. We understand your frustration regarding the intuitiveness of the signature process and the number of keystrokes required. Your account manager has reached out to assist you further.

Rated 1 out of 5 stars
SIGNiX logo

Reply from SIGNiX

Paul, we're so sorry to hear you feel this way. One of our client success managers has reached out to see how else we can assist you. Please let us know how else we can help.

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