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SIG Roofing Reviews 

393
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 338 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff are exceptionally helpful, friendly, and extremely knowledgeable about all available products. People often highlight the first class service, noting that employees consistently go above and beyond to source materials and arrange smooth deliveries. Additionally, buyers appreciate the very competitive pricing and the large amount of ready available items. Though some people experienced occasional delivery delays or frustrating issues with specific product orders. A few shoppers noted that a small number of newer employees lacked proper training or adequate product knowledge. Some reviewers also felt that certain branch locations provided inconsistent service quality compared to others.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their expert knowledge and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the helpful, friendly, and... See more

Product

People report positive experiences with product availability and selection. Reviewers consistently highlight... See more

Delivery service

Reviewers mention positive feedback about delivery service, noting that materials arrive promptly and often... See more

Price

Customers had positive experiences with price, consistently highlighting that costs are always reasonable and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Shannon at st ives branch in Cambridgeshire has really transformed your experience at SiG. Very helpful and sees your project till the end. Nothing is ever too much trouble and makes you feel you wan... See more

Company replied

Rated 5 out of 5 stars

Every person I dealt with at SIG, from Branch Manager to Delivery Driver, was completely positive and helpful - nothing was too much trouble. Calls were always returned in a timely manner. One of the... See more

Company replied

Rated 5 out of 5 stars

The Staff at SIG Blackpool are a credit to your company Richard and Gary lead a team of dedicated helpful and very knowledgeable Lads. The large amount of ready available products for most projects ar... See more

Company replied

Rated 5 out of 5 stars

The team at SIG in Aintree always provide a first class service. Lewis always tries his best to source whichever products we need, even from other branches if necessary & arrange deliveries on time.... See more

Company replied


Company details

  1. #18 of 39 best companies in Roofing Supply Shop
  2. #15 of 28 best companies in Roofing service
  3. #28 of 46 best companies in Solar energy equipment supplier

Written by the company

If you’re looking for a roofing partner that delivers reliability, choice, and support, we offer one of the most comprehensive solutions in the industry. With over 40,000 roofing products in stock, we give you unbeatable variety - whether you’re working on a small residential repair or a large-scale commercial project. Our range includes trusted top brands sourced directly through our nationwide network, ensuring consistent quality and dependable supply. We operate specialist branches dedicated to pitched, flat, commercial, industrial, and solar roofing, meaning you always get tailored expertise for the exact type of project you’re managing. To keep your schedule on track, we provide flexible delivery options, including next‑day delivery on many items, so materials arrive when and where you need them. To support confident planning and accurate budgeting, we offer a FREE estimating service, helping you cost your work quickly and precisely. Plus, our sample and matching service ensures that every product aligns perfectly with your project’s requirements - no guesswork, no compromises. Whether you’re an independent tradesperson or managing major builds, our flexible cash and credit accounts are designed to fit the scale and flow of your workload. Ultimately, we’re here to make every roofing project simpler, smarter, and more successful.


Contact info

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4.7

Excellent

TrustScore 4.5 out of 5

393 reviews

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4.7

All reviews

(393)

339 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing friendly staff

Amazing friendly staff. Definitely use again. 🎈

12 September 2026
SIG Roofing logo

Reply from SIG Roofing

Good Morning,

We're so happy to hear that you found our team friendly and that you'd choose us again. We truly appreciate your kind words!

Thanks, Sophie

Rated 5 out of 5 stars

Gloucester branch

Gloucester branch, absolutely fantastic
Staff so helpful and knowledgeable. Always happy and friendly.

14 September 2026
Unprompted review
SIG Roofing logo

Reply from SIG Roofing

Hi Jonty

We're delighted to hear that you had such a fantastic experience at our Gloucester branch! It's wonderful to know that our staff were so helpful, knowledgeable, and always happy and friendly.

Thanks, Sophie

Rated 5 out of 5 stars

Collaborating with them has always been…

Collaborating with them has always been butter smooth. Their portfolio includes a wide range of products, including innovative integrated solar tiling.

8 September 2026
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Reply from SIG Roofing

Hi Paul,

We're so happy to hear that your collaboration with us has been smooth and that you appreciate our diverse product range, especially our innovative solar tiling. Thank you for your wonderful feedback!

Thanks, Sophie

Rated 5 out of 5 stars

The staff at the Bishops Waltham site…

The staff at the Bishops Waltham site are knowledgeable and nothing is to much trouble

8 September 2026
SIG Roofing logo

Reply from SIG Roofing

Good morning,

We are so pleased to hear that our team at the Bishops Waltham site provided such excellent service and were so helpful. Thank you for your wonderful feedback!

Thanks, Sophie

Rated 5 out of 5 stars

Excellent service

Excellent service

8 September 2026
SIG Roofing logo

Reply from SIG Roofing

Hi Gary, Thank you for taking the time to share your review. We appreciate your feedback. Thanks Sophie

Rated 2 out of 5 stars

Thoroughly count your delivered slate

We ordered 500 premium quality slate and we were assured on ordering that they supply extra to allow for damaged slate arriving.
Only 490 arrived and we thought it was probably a counting error. We could also see a few outside specification along with a few damaged as expected.

Email after email has only resulted in them working harder in avoiding supplying more than the 10 missing. Even though they admit in writing that 2 to 3 % are normally damaged.

It may be trivial but it means they are gaining over 4% on orders way over a thousand pound.

9 September 2026
Unprompted review
Rated 5 out of 5 stars

Always receive great service from SIG…

Always receive great service from SIG Aintree

9 September 2026
SIG Roofing logo

Reply from SIG Roofing

Hi Mike,

We're delighted to hear that you consistently receive great service from us! Thank you for sharing your positive experience; we truly appreciate it.

Thanks, Sophie

Rated 5 out of 5 stars

Simply the best for quality materials…

Simply the best for quality materials and competitive prices and if it’s not in stock you will find and order for us, So you can’t ask for more
100%

8 September 2026
SIG Roofing logo

Reply from SIG Roofing

Hi Iain,

We're so happy to hear you appreciate our quality materials and competitive prices! We always strive to find exactly what our customers need. Thank you for your wonderful feedback!

Thanks, Sophie

Rated 5 out of 5 stars

I recently has to get tiles for a roof…

I recently has to get tiles for a roof . Tracey was very helpful and polite . I would highly recommend this store

9 September 2026
Unprompted review
SIG Roofing logo

Reply from SIG Roofing

Hi Mubarak,

We're so happy to hear that our team provided such helpful and polite service. We truly appreciate you recommending us!

Thanks, Sophie

Rated 5 out of 5 stars

Brilliant service

Brilliant service, so helpful. Everything you could possibly need and more. No hard sell. Expert knowledge to ensure the project is successful. Highly rated 100%

8 September 2026
Unprompted review
SIG Roofing logo

Reply from SIG Roofing

Hi Karen,

We're so happy to hear that our service and expertise contributed to the success of your project. Your kind words mean a lot to us!

Thanks, Sophie

Rated 5 out of 5 stars

Great Communication from Phil the…

Great Communication from Phil the Manager and a good pricing been set up,

3 September 2026
SIG Roofing logo

Reply from SIG Roofing

Good morning,

We're so glad to hear about your positive experience with our team and the pricing. We appreciate your kind words!

Thanks, Sophie

Rated 5 out of 5 stars

Beth very helpful Gateshead branch

Beth very helpful Gateshead branch

2 September 2026
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Reply from SIG Roofing

Hi Robert,

We are delighted to hear that Beth at our Gateshead branch provided you with such excellent assistance. Thank you for sharing your positive feedback; we truly value it.

Thanks, Sophie

Rated 5 out of 5 stars

The guys at the Dundee branch are…

The guys at the Dundee branch are always really accommodating and provide a quick, efficient service. The team in the yard are always on hand to help and nothing ever seems like too much trouble. Great service every time!

2 September 2026
SIG Roofing logo

Reply from SIG Roofing

Good morning,

We are so glad to hear that our Dundee branch consistently provides you with accommodating, quick, and efficient service. We truly appreciate your kind words about our team in the yard always being helpful!

Thanks, Sophie

Rated 5 out of 5 stars

The customer service provided by Dan…


The customer service provided by Dan was excellent. He was very helpful and gave me clear and useful advice regarding the roof felt. I really appreciated his knowledge and friendly assistance.

1 September 2026
Unprompted review
SIG Roofing logo

Reply from SIG Roofing

Asia Mahmood,

We're so glad to hear our team provided excellent service and helpful advice regarding your roof felt. We appreciate you sharing your positive experience!

Thanks

Rated 5 out of 5 stars

What a team in Bath

Brill, what a team in Bath
😉✨

24 August 2026
Unprompted review
SIG Roofing logo

Reply from SIG Roofing

Hi Shane,
We're sorry to hear that the team winked at you strangely - if you could drop us more information - marketing@sigroofing.com we will look in to it.
Thanks
Lotty

Rated 5 out of 5 stars

Always so helpful,

Always so helpful,
Delivery always on time.
Staff friendly

22 August 2026
SIG Roofing logo

Reply from SIG Roofing

Vic,

We are so happy to hear that you consistently receive helpful service and that our staff is friendly. Punctual delivery is also something we strive for. Thank you for your wonderful feedback!

Thanks,

Rated 5 out of 5 stars

good response for Rylan at Bristol…

good response for Rylan at Bristol branch in finding our product roof tiles and arranging delivery
as roof tiles are a nightmare to get for some reason
Was very impressed in his time and effort to sort

19 August 2026
SIG Roofing logo

Reply from SIG Roofing

Graham,
We are so pleased to hear about your positive experience with our team at the Bristol branch. We understand how challenging it can be to source specific items, and we're glad we could assist effectively. Thank you for sharing your kind words!

Thanks

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