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SIG Roofing Reviews 

354
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 291 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, politeness, and extensive product knowledge, frequently noting how they go the extra mile to assist with various needs and inquiries. Many appreciate the first-class service received, highlighting efficient order processing and reliable, on-time deliveries that contribute to a smooth experience. People also commend the wide range of products available and the valuable advice provided, making it a preferred choice for their material requirements. However, some people mentioned experiencing issues with customer service, citing instances of unhelpful staff, lack of product knowledge, or poor communication. Additionally, a few reviewers noted concerns regarding new staff training.

What people talk about most

Staff

Clients share positive opinions on staff, consistently highlighting their helpfulness, knowledge, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the helpfulness, professionalism, and... See more

Product

People report positive experiences with product, consistently praising the wide and comprehensive range of... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting prompt and on-time... See more

Customer service

Customers generally report positive experiences with customer service, highlighting that staff are helpful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Shannon at st ives branch in Cambridgeshire has really transformed your experience at SiG. Very helpful and sees your project till the end. Nothing is ever too much trouble and makes you feel you wan... See more

Company replied

Rated 5 out of 5 stars

The team at SIG in Aintree always provide a first class service. Lewis always tries his best to source whichever products we need, even from other branches if necessary & arrange deliveries on time.... See more

Company replied

Rated 5 out of 5 stars

We have been doing business with Portsmouth SIG over the last five years and couldn't praise this branch enough. All of the gents are polite, respectful and always go the extra mile. we would like to... See more

Company replied

Rated 5 out of 5 stars

Every person I dealt with at SIG, from Branch Manager to Delivery Driver, was completely positive and helpful - nothing was too much trouble. Calls were always returned in a timely manner. One of the... See more

Company replied


Company details

  1. #16 of 38 best companies in Roofing Supply Shop
  2. #16 of 25 best companies in Roofing service
  3. #26 of 47 best companies in Solar energy equipment supplier

Written by the company

If you’re looking for a roofing partner that delivers reliability, choice, and support, we offer one of the most comprehensive solutions in the industry. With over 40,000 roofing products in stock, we give you unbeatable variety - whether you’re working on a small residential repair or a large-scale commercial project. Our range includes trusted top brands sourced directly through our nationwide network, ensuring consistent quality and dependable supply. We operate specialist branches dedicated to pitched, flat, commercial, industrial, and solar roofing, meaning you always get tailored expertise for the exact type of project you’re managing. To keep your schedule on track, we provide flexible delivery options, including next‑day delivery on many items, so materials arrive when and where you need them. To support confident planning and accurate budgeting, we offer a FREE estimating service, helping you cost your work quickly and precisely. Plus, our sample and matching service ensures that every product aligns perfectly with your project’s requirements - no guesswork, no compromises. Whether you’re an independent tradesperson or managing major builds, our flexible cash and credit accounts are designed to fit the scale and flow of your workload. Ultimately, we’re here to make every roofing project simpler, smarter, and more successful.


Contact info

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4.7

Excellent

TrustScore 4.5 out of 5

354 reviews

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4.7

All reviews

(354)

301 reviews in the last 12 months

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Rated 5 out of 5 stars

Always ready to help you with any…

Always ready to help you with any product/ materials question's very helpful and knowledge staff, some are retiring and will be sadly missed good people

9 May 2026
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Reply from SIG Roofing

Hi Jim,

We appreciate your kind words! We're happy to hear that our team is helpful and knowledgeable. We will miss those retiring too - thank you for recognising their contributions.

Thanks, Sophie

Rated 5 out of 5 stars

Excellent service and quality…

Excellent service and quality materials, always very helpful

7 May 2026
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Reply from SIG Roofing

Hi John,

We're glad you enjoyed your experience with our excellent service and quality materials. We appreciate your helpful feedback and thank you!

Thanks, Sophie

Rated 5 out of 5 stars

It’s the manager and staff at Newark…

It’s the manager and staff at Newark branch one big hay family nothing to much trouble always a pleasure

7 May 2026
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Reply from SIG Roofing

Hi Michael,

We're happy to hear that our team at the Newark branch consistently provides excellent service! It's a pleasure knowing we can make your visits enjoyable. Thank you for your kind words!

Thanks, Sophie

Rated 2 out of 5 stars

New staff not got training

New staff not got training, like walking into bq

7 May 2026
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Reply from SIG Roofing

Hi John,

We appreciate your feedback and time. I've asked our branch manager at Edinburgh to give you a call to understand how we can improve our service moving forward.

Thanks, Sophie

Rated 5 out of 5 stars

Very helpful with it with everything I…

Very helpful with it with everything I need

8 May 2026
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Reply from SIG Roofing

Hi Terry,

We are so happy to hear that we could assist you with everything you needed. Thank you for your positive feedback and for taking the time.

Thanks, Sophie

Rated 5 out of 5 stars

Peterbough branch always helpful and…

Peterbough branch always helpful and well managed by Andy

6 May 2026
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Reply from SIG Roofing

Hi Mick,

We're happy to hear that you had a positive experience at our branch. We appreciate you taking the time to leave us this great feedback.

Thanks, Sophie

Rated 5 out of 5 stars

Great help and service from Sig…

Great help and service from Sig representatives

6 May 2026
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Reply from SIG Roofing

Hi Jake,

We're happy to hear that our team provided great help and service! Thank you for your positive feedback; we appreciate it.

Thanks, Sophie

Rated 4 out of 5 stars

Staff try to help as much as they can .

Staff try to help as much as they can .

6 May 2026
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Reply from SIG Roofing

Hi Mark,

We appreciate you mentioning our staff's efforts to be helpful. Thank you for your positive feedback; it means a lot to us.

Thanks, Sophie

Rated 5 out of 5 stars

Great company to buy from!

Good range of top quality products!

8 May 2026
SIG Roofing logo

Reply from SIG Roofing

Hiya, We're glad you found our selection of high-quality products to your liking. Thank you for your positive feedback; it means a lot to us.

Thanks, Sophie

Rated 5 out of 5 stars

Great staff

Great staff, go above and beyond to get our materials out to us. Very knowledgeable and helpful with our orders. Wouldn’t go anywhere else.

7 May 2026
SIG Roofing logo

Reply from SIG Roofing

Hiya,

We're happy to hear that our staff are knowledgeable and helpful, going the extra mile to fulfil your material needs. Thank you for your continued business and positive feedback!

Thanks, Sophie

Rated 1 out of 5 stars

Have the stock you need when you need…

Have the stock you need when you need it. In fact have any stock. No TandG boards ever.

6 May 2026
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Reply from SIG Roofing

Hi Vince,

We appreciate your feedback and apologise for the trouble finding the materials you needed. I'll get the branch manager over at SIG Roofing Eastbourne to give you a quick call to discuss this further.

Thanks, Sophie

Rated 5 out of 5 stars

Always a great service at Kings Langley…

Always a great service at Kings Langley SIG, Andy and his team are always a great help

6 May 2026
SIG Roofing logo

Reply from SIG Roofing

Hi Toby,

We're happy to hear that you consistently receive great service. Our team strives to provide helpful support, and we appreciate your positive feedback.

Thanks, Sophie

Rated 5 out of 5 stars

great experience

great experience, good staff, always happy to help.
good prices.

24 March 2026
SIG Roofing logo

Reply from SIG Roofing

Hi Bryan,

We're glad you enjoyed your experience. It's great to hear our staff were helpful and that you found our prices agreeable. Thanks for your feedback.

Thanks, Sophie

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