Silver Saints Reviews 

2,790
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 260 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and efficient service, highlighting the high quality of work performed by skilled handymen. Many appreciate the staff for being pleasant, punctual, and friendly, often going above and beyond expectations. The booking process is frequently described as easy, straightforward, and quick, contributing to a smooth overall experience. However, some people mentioned that pricing felt excessive or overpriced for the work completed, with charges for short visits or incomplete jobs. A few other people also felt that some staff were underqualified, leading to issues like incorrect installations or jobs not being fully completed as expected.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising their professionalism, efficiency, and... See more

Service

People report positive experiences with service, often highlighting the efficiency, professionalism, and... See more

Booking process

Consumers find the booking process to be positive, often describing it as easy, quick, and efficient,... See more

Quality

Reviewers highlight positive aspects of quality, with many expressing satisfaction with the high standard of... See more

Price

Customers consistently note ambiguous experiences with price, with some reviewers finding the pricing fair... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Zubair has been my go-to Silver Saint for a couple of years now, although I have also used other Saints. Always pleasant and punctual, he has built a shed, a pergola, put up blinds and curtain rails,... See more

Rated 5 out of 5 stars

Last week I asked Silver Saints to send a handyman to do a few tasks including fixing wires and especially blocking any places where ants could be coming into my kitchen. A very nice and efficìent ha... See more

Rated 5 out of 5 stars

We are repeat customers because we know the whole process from booking to getting the work done to paying is so professional and efficient. We will definitely use them again. A big thank you especial... See more

Rated 5 out of 5 stars

We have used Silver Saints before and always been very happy. Today Zubair was outstanding. Turned up on time, completed all the work quickly and efficiently. He is friendly, professional and I will d... See more


Company details

  1. Plumber
  2. Electrician
  3. Handyman

Information provided by various external sources

Silver Saints is London's premier handyman service. All our 'Saints' have decades of multi-trade experience which means there are few jobs under a roof Silver Saints can't do. We offer same-day bookings and guarantee Silver Service from Booking to Billing.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 25% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(2,790)

254 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Colin has attended my flat which I recently moved into fixing multiple problems and making great suggestions for further improvements. Highly recommended.

4 November 2025
Unprompted review
Rated 2 out of 5 stars

If you proclaim your professionalism…

Seeing all the positive reviews, invited SS to visit to quote (for which one pays a small charge) for some small carpentry etc jobs. Emphasised the work was time-sensitive, and then waited and waited, and prompted, for the quote, and ultimately gave up when nothing was received by the end of the following week. (It's supposed to come, at latest, within five business days.) So, trusting in the SS service ultimately proved a time-waster. They refunded the quotation fee without complaint, but I'd have preferred to have had the promised level of service.

31 October 2025
Unprompted review
Rated 5 out of 5 stars

Excellent as ever

Excellent as ever. Never sure how you get the reputation for being expensive… everyone is always so efficient and gets the job done with minimal fuss ASAP.

20 October 2025
Unprompted review
Rated 5 out of 5 stars

Excellent heating system maintenance

Davoud from Silver Saints did the annual boiler and cylinder service and supplied and installed a cold water booster vessel, as the old one was not working. The pricing was clear and the work done in a timely and neat way.

27 October 2025
Unprompted review
Rated 1 out of 5 stars

Rushed job...badly done

The guy who came to hang the paintings seemed go be in a massive hurry. He hung two paintings which weren't level and didn't check the placement of the third painting in another room and had to ask him to redo.
Seemed he just wanted to get it over with and get out

30 October 2025
Unprompted review
Silver Saints logo

Reply from Silver Saints

Morning Tina, I have tried to reach out to you privately for more information but have not received a response. Please contact me on jordan@silversaints.co.uk so I can gather work to provide an explanation and/or resolution. Thank you, Jordan

Rated 5 out of 5 stars

Efficient and effective service

Jack representing Silever Saints was both professional and friendly. He was very efficient and effective completing the requested jobs. I was so impressed I have booked for them to undertake further jobs. Great quality for a great price

22 October 2025
Unprompted review
Rated 5 out of 5 stars

Handyman Results

Handyman arrived on time. It was a very mall issue to adjust two doors on a set of wardrobes. Took less than 10 minutes

24 October 2025
Unprompted review
Rated 5 out of 5 stars

Calm, methodical and a pleasure to work with

We had several different jobs to be done - attaching a security camera, fixing a wonky shed door, sealing a shower unit. Marco (the Silver Saint) did a great job on all of them - calm, methodical, respectful and very tidy. A real pleasure to work with. We'd definitely recommend and will use again without hesitation.

21 October 2025
Unprompted review

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