Silver Saints Reviews 

2,790
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 262 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently commend the staff for being professional, friendly, and highly efficient, often arriving punctually and completing tasks to a high standard. Many people consistently highlight the excellent service and quality of work provided, noting that jobs are done perfectly and reliably. The booking process is also widely praised for being straightforward, simple, and quick, ensuring a smooth experience from start to finish. However, some customers also noted concerns regarding pricing, finding certain services to be expensive or poor value for the work completed. A few other people also felt that not all jobs were completed as expected, sometimes requiring multiple visits or resulting in unsuccessful outcomes. Additionally, some reviewers mentioned issues with staff qualifications or incorrect work, such as fitting wrong parts or causing damages.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers describing them as professional, friendly, and... See more

Service

Clients share positive opinions on service, frequently highlighting the professionalism, efficiency, and... See more

Quality

Users describe positive interactions with quality, consistently praising the high standard of workmanship and... See more

Booking process

Reviewers mention positive feedback about the booking process, often describing it as quick, easy, and... See more

Price

Customers had ambiguous experiences with price, with some finding the pricing reasonable and even... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've never given any company I've used 5-Stars until today, believing that there's always room for improvement even when good. I've met my match. Silver Saints ticks all the boxes: a) on time b)... See more

Rated 5 out of 5 stars

We have used Silver Saints before and always been very happy. Today Zubair was outstanding. Turned up on time, completed all the work quickly and efficiently. He is friendly, professional and I will d... See more

Rated 5 out of 5 stars

Last week I asked Silver Saints to send a handyman to do a few tasks including fixing wires and especially blocking any places where ants could be coming into my kitchen. A very nice and efficìent ha... See more

Rated 5 out of 5 stars

We are repeat customers because we know the whole process from booking to getting the work done to paying is so professional and efficient. We will definitely use them again. A big thank you especial... See more


Company details

  1. Plumber
  2. Electrician
  3. Handyman

Information provided by various external sources

Silver Saints is London's premier handyman service. All our 'Saints' have decades of multi-trade experience which means there are few jobs under a roof Silver Saints can't do. We offer same-day bookings and guarantee Silver Service from Booking to Billing.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3k reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 25% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.7

All reviews

(2,790)

254 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Ask for handyman’s qualifications!

Research before you book and ask for qualifications.

We booked Silver Saints for some bathroom jobs. They certainly do overcharge. We had 5 jobs booked and only 2 were completed but we were charged the whole amount. We queried re the mastic price as they tell you it’s £100 flat fee - it is not they add more and more on. Also PLEASE PLEASE ask for the handyman’s qualifications before you allow him/her into your home to do any work especially electrical. If electrical work is done ask for the Part P form which should be provided if they are a qualified electrician. Ours was installed very dangerously and we had to pay an emergency electrician to come to fix the problem as it could have caused a house fire. We later found out the handyman was not an electrician and should not have been sent to the job. We also had to pay a painter to complete our bathroom ceiling. The handyman said he’d have to come back but again we were charged the full price so don’t believe he would have come back at all.

We were lucky and the director understood and agreed with our complaint and we got most of our money back but from the reviews I can see that isn’t the case for everyone so please be careful when booking if you choose to.

27 April 2026
Unprompted review
Rated 5 out of 5 stars

Great’

Tom a) v tall so no need of ladder b) v effective and efficient c) even scrupulously dustpanned after himself
Thoroughly recommend!

18 May 2026
Unprompted review
Rated 5 out of 5 stars

Great job on painting woodwork.

Zeedi from Silver Saints did a great job of sanding and repainting some skirting boards for me. He provided some thoughtful advice that saved cost and risk (recommending cleaning up the existing mastic sealant rather than replacing it entirely), took care to protect the area being painted, and did a thorough job.

22 May 2026
Unprompted review
Rated 4 out of 5 stars

Raised bed

Adrian brought his own creativity to the task of building the raised bed, and was very pleasant to deal with.

15 May 2026
Unprompted review
Rated 1 out of 5 stars

Very disappointed with this service

Very disappointed with this service. I was charged £60 for the first 30 minutes simply to hang a few pictures, which I found extremely overpriced for the type of work carried out. The pricing feels completely out of proportion to the actual job completed and, despite raising my concerns, the company refused to show any flexibility or goodwill.

I also felt uncomfortable that the handyman walked into my bathroom without asking permission to use it. In addition, when I asked for a picture to be placed where I wanted it, he repeatedly told me it “should not go there,” which came across as dismissive and unprofessional.

Overall, I felt ripped off and would not use this company again.

9 May 2026
Unprompted review
Rated 5 out of 5 stars

Very professional

Very professional, and efficient. Booked and completed within six hours! Immediately identified the problem and went out to get the spare part and was done and dusted, for quite an unpleasant job, within two hours very much appreciated!

13 May 2026
Unprompted review
Rated 5 out of 5 stars

The experience with my most recent…

The experience with my most recent booking with Silver Saints was very positive and I would recommend Silver Saints to friends. Stan is particularly easy to work with and his work is always to a high standard.

1 May 2026
Unprompted review
Rated 5 out of 5 stars

Very efficient company

Very efficient company. Communication was first class and always responded promptly to my enquiries. Andre Mazur who carried out my repair is very experienced with exceptional knowledge. I was very pleased with his workmanship.

11 March 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Mounting wall art is definitely not for the faint-hearted, but Silver Saints make the task look effortless every time. Reliable, professional, and consistently delivering a flawless service.

30 April 2026
Unprompted review
Rated 5 out of 5 stars

Amazing service

Dario was super polite and knowledgeable and explained everything as he went along. He went above and beyond to make sure he found and fixed the problem with our lights.

22 April 2026
Unprompted review

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