I've never given any company I've used 5-Stars until today, believing that there's always room for improvement even when good. I've met my match. Silver Saints ticks all the boxes: a) on time b)... See more
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Review summary
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Silver Saints is London's premier handyman service. All our 'Saints' have decades of multi-trade experience which means there are few jobs under a roof Silver Saints can't do. We offer same-day bookings and guarantee Silver Service from Booking to Billing.
Contact info
78 York Street, W1H 1DP, London, United Kingdom
- 0207 0999 199
- fixit@silversaints.co.uk
- www.silversaints.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 25% of negative reviews
Typically replies within 1 week
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Great blind services
Robert was super efficient and skilled. He fixed my blinds and repositioned them as they should have been. He was on time and very nice. I could not recommend more highly!
Super helpful and did the work quickly…
Super helpful and did the work quickly and tidily. He did some product research for us, which meant the end result was much better than we were expecting. Very happy.
Fast, professional and fixed everything
Professional and brilliant service from Marco
Pawel- Five Stars
Pawel was friendly, professional and focused on the job at hand. He did lots of odd jobs in 2hrs, and he easily went with the flow when I threw a few unforeseen issues his way! My second time using Silver Saints and I’d definitely use them again.
Flat pack assembly.
Very pleasant phone manner, and the worker turned up within the time allotted. I was running out of options, as so many companies I phoned either did not call back as promised, or had such bad phone lines that I could not understand them. Silver Saints may not be the cheapest out there, but the service was superb, and the worker who turned up did a superb job, which I certainly would have found impossible.
Very kind and professional electrician
Very kind and professional electrician, Jack, who got the job done quickly and smoothly. He was very kind and easy to communicate with throughout the visit.
I had a terrible experience
I had a terrible experience. I had 6 jobs, which SS assured me could be handled by the employee they sent. When he arrived he explained he couldn’t do 3 of them (for reasons that later turned put to be untrue). He then turned the main stopcock off to fix the shower. He left the shower unfixed, and not known to me left the stopcock turned off. When we had no water at all after he left, I couldn’t contact anyone st SS because their office is closed at the weekend. I had to get another emergency plumber out (I have an elderly and confused mum to look after). By the time he arrived there were airlocks in the system and it cost a lot for me to reinstate our water. SS, when I finally managed to talk to them, said they would not cover a penny of the extra expenditure that was caused by the negligence of their employee. Never use this company, they have underqualified staff, no emergency cover for out of hours (despite being delighted to take the booking for out of hours work), and absolutely no responsibility for damages caused by their own staff. Can’t be trusted.

Reply from Silver Saints
Great service
Jay carried out a number of small jobs around my house to a very high standard. Thank you!
As usual great service
As usual great service, professional and competent
Silver Saints will sort it out
A leaking tap and a shower mastic renewal were needed and Marco arrived on his motorbike the same day, evaluated the jobs and had one sorted within the hour and the tap within a couple of days. Marco worked cleanly and with expertise and I would certainly trust him and Silver Saints to solve my next household dilemma.
Prompt and meticulous.
Good job for a reasonable price
Did the job for the price quoted to a high standard. Communication was good
excellent service
Itay Arrived when scheduled was courteous and friendly. Did the job very quickly, would definitely use this service again they have always been excellent
Perfect from Pawel
Perfect from Pawel. Hard working, diligent, attention to detail, nice person
Poor communication, but fair resolution in the end
I used Silver Saints to diagnose a hot water cylinder issue, and the experience initially became quite frustrating due to poor communication and lack of follow-through.
What should have been a straightforward repair turned into multiple visits, changing diagnoses and repeated booking mix-ups. On more than one occasion appointments were changed or not properly confirmed, which meant I had to rearrange my schedule to provide access to a vacant property, disrupting my work.
The process ended up costing me significant time and money. However, after raising a formal complaint, a director reviewed the case and handled it professionally. They acknowledged the situation and provided a fair refund, which I appreciate.
Overall, while the initial experience was disappointing, the way it was resolved was reasonable and helped restore some confidence.

Reply from Silver Saints
Great work from Colin
Great service from Colin from silver saints. Changed some light fittings and hung some mirrors and a curtain pole I could never have done myself! Good to have peace of mind that it's been done properly. And they all look great.
Making the booking was straightforward…
Making the booking was straightforward and I was pleased with how quickly someone was available to come, at a time to suit me.
Alessandro was polite and helpful. He explained what he was doing, and showed me what he had done. He left the work area tidy when he finished. A five star experience.
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