Silver Saints Reviews 

2,790
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 260 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and efficient service, highlighting the high quality of work performed by skilled handymen. Many appreciate the staff for being pleasant, punctual, and friendly, often going above and beyond expectations. The booking process is frequently described as easy, straightforward, and quick, contributing to a smooth overall experience. However, some people mentioned that pricing felt excessive or overpriced for the work completed, with charges for short visits or incomplete jobs. A few other people also felt that some staff were underqualified, leading to issues like incorrect installations or jobs not being fully completed as expected.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising their professionalism, efficiency, and... See more

Service

People report positive experiences with service, often highlighting the efficiency, professionalism, and... See more

Booking process

Consumers find the booking process to be positive, often describing it as easy, quick, and efficient,... See more

Quality

Reviewers highlight positive aspects of quality, with many expressing satisfaction with the high standard of... See more

Price

Customers consistently note ambiguous experiences with price, with some reviewers finding the pricing fair... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Zubair has been my go-to Silver Saint for a couple of years now, although I have also used other Saints. Always pleasant and punctual, he has built a shed, a pergola, put up blinds and curtain rails,... See more

Rated 5 out of 5 stars

Last week I asked Silver Saints to send a handyman to do a few tasks including fixing wires and especially blocking any places where ants could be coming into my kitchen. A very nice and efficìent ha... See more

Rated 5 out of 5 stars

We are repeat customers because we know the whole process from booking to getting the work done to paying is so professional and efficient. We will definitely use them again. A big thank you especial... See more

Rated 5 out of 5 stars

We have used Silver Saints before and always been very happy. Today Zubair was outstanding. Turned up on time, completed all the work quickly and efficiently. He is friendly, professional and I will d... See more


Company details

  1. Plumber
  2. Electrician
  3. Handyman

Information provided by various external sources

Silver Saints is London's premier handyman service. All our 'Saints' have decades of multi-trade experience which means there are few jobs under a roof Silver Saints can't do. We offer same-day bookings and guarantee Silver Service from Booking to Billing.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 25% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.7

All reviews

(2,790)

254 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

5 new lamps installed

Booked an electrician to install 5 lamps in my flat, all different. Florin was sent to do the job, arrived on time and was really professional and friendly. This is the second time booking via Silver Saints, always a great service, can’t recommend them enough.

5 January 2026
Unprompted review
Rated 5 out of 5 stars

A good experience…

A good experience from the prompt responses to my booking and queries, through to a very pleasant man who arrived promptly, did the work cleanly, quickly and well. Happy with the charge, which especially given I live in central London, was reasonable

7 January 2026
Unprompted review
Rated 5 out of 5 stars

Efficient and helpful

Really useful online booking system and information sent on email about the appointment and payment.

Our handyman Jay was friendly and helpful and managed to fit in more than what we had initially planned for within the time.

29 December 2025
Unprompted review
Rated 5 out of 5 stars

Jay was great

Jay was great! He worked quickly explained things really well and did a fab job! I'm going to rebook him for another job that needs doing. Very happy!

15 December 2025
Unprompted review
Rated 5 out of 5 stars

Professional, trustworthy service

Jay was professional, friendly, and thought through the problems I had and provided good solutions. As a woman I sometimes worry about having unknown tradesmen in my home but Jay instantly put me at ease.

31 December 2025
Unprompted review
Rated 5 out of 5 stars

Reliable and high quality service

Zubair Khan came in time to replace a broken external light with a new flood light. I wasn’t there but be followed instructions precisely and fixed the problem. This is the second time I am using Silver Saints. Reliable team, helpful on the phone and responsive to emails.

17 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, the office were occasionally slow to respond to queries and book visits, but very happy with the quality of the service especially from Zeedi Sekitoleko who made the repairs.

His work was first class. High attention to detail, polite and very competent.

7 October 2025
Unprompted review
Rated 5 out of 5 stars

Jay did a great job

Jay went above and beyond to resolve our issues. He problem solved to get the jobs done quickly and effectively.

16 December 2025
Unprompted review
Rated 5 out of 5 stars

Couldn’t be happier

I’ve used Silver Saints on and off for over ten years for jobs of a variety of sizes and as I’ve moved from home to home. I have only ever had really good people from them. So it’s a big deal to say that Adrian Stanciu is the absolute best of the lot. I could not be happier with his work. Have used him several times in the last two years, initially to work round a ridiculous problem created by another company that I had to let go, and I absolutely know I will be calling on him again the minute I’m in a position to do so. Exemplary in all things. Great work from start to finish. 10/10. No notes.

16 December 2025
Unprompted review
Rated 1 out of 5 stars

Very Dissappointing

Very disappointing experience with Silver Saints. A plumber was booked and failed to show up, despite my flatmate waiting from 9:30 a.m. with no update or explanation provided. After contacting customer service, we received no response at all.

This followed an earlier visit where the plumber did attend but did not fix the issue, meaning we have now wasted time on multiple occasions with no resolution. The lack of communication and reliability is extremely frustrating and unprofessional.

Based on our experience, I would not recommend Silver Saints.

18 December 2025
Unprompted review
Rated 5 out of 5 stars

Always happy to help

I have used Silver Saints several times before and have always been happy with the service received. On this occasion I needed an electrician and Sandor Bedi went above and beyond what was required, to highlight how my electrics could be made better for the future.

4 December 2025
Unprompted review
Rated 5 out of 5 stars

The Silver Saints

I have been using Silver Saints for years. They are incredibly helpful and very reliable and they always do an excellent job.

3 December 2025
Unprompted review

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