SB Reviews 27

Another terrible experience with the Kirkburton office of Simon Blyth. I was in the process of buying a property (that I was told had been taken off the market as I had paid for surveys etc) when I discovered by accident that Simon Blyth were showing people around the property on the quiet - nobody had bothered to tell me after I had already spent hundreds of £ on surveyors. I walked away as I could no longer trust them as agents.
Prospective house sellers note : the house I was intending to buy , I would be living in by now - and it is STILL for sale as I write this, imagine how the seller feels now! I would go elsewhere. There are better / more competent agents.

Shambolic experience from the staff at the Holmfirth office. After Several attempts to arrange a viewing on a property, staff promised to get back to us with a suitable date and time to view, but never did! We decided after waiting to introduce ourselves to the vendor at his property. He kindly agreed for us to view it. He confirmed that the office hadn’t contacted him about our requests to view? We immediately knew this was the property we wanted to buy. It ticked all the boxes in our buying wish list. We were really excited and proceeded to make an offer. On ringing the office we were told that the property had an offer that was going through. (But the vendor confirmed he had not accepted any offers and it wasn’t too late to submit an offer) This followed a number of lies by staff who were very resistant to us and unhelpful. They did not allow us to progress with our offer. The vendor encouraged us to submit Our offer, but officially, through the office. We put our offer in writing in an email to the office. The whole experience was stressful and emotional, resulting in the vendor taking his property off the market. The agents are now claiming that they introduced us to the vendor, which they didn’t! There is a clear need, in our opinion for estate agents like Simon Blyth’s to be accountable for their actions and regulated by an independent authority. There were No winners In this dreadful experience. Not to be trusted.

Has to be the winner in (Awful Service) Award! Shameful behaviour when it comes to submitting an offer and underhanded tactic for squeezing another penny from a buyer but loosing a potential buyer because you need another few hundred pound to cover the advertising. Not turning up for viewing appointments for potential buyers! 3rd time for me alone waiting over 40min for the agent to show.. your terrible and you know it. My advise and the advise of 70% of other people on TP is to look at others.. good luck people.

Horrible, and poor is some of the few words that can only describe SB! Customers (me) having to wait in the rain without even a phone call to let me know that they forgot about my viewing. Are you still working on a chalk board? Even after a call to them on the day to ask if they are turning up and they just say we are running behind. That’s it! I even made a cash offer and was having a final look before proceeding. I’m sure all the vendors would love know a cash offers has been lost due to SB poor follow up service. If this is how customers are treated I would suggest you use someone else people.

Simon Blyth, an estate agent that helps cement the stereotype that estate agents are *****. After waiting half an hour for him to turn up to our appointment we tried his office, which just rang out. We waited another half an hour in case he was stuck in traffic..... and had forgotten his PHONE! But to no avail.
We double checked the email confirmation to make sure it wasn’t us that were the idiots but no.... we were at the right place at the right time.
Driving home with our two screaming kids I saw he had a lot of houses on the market... it’s likely to be, not because he’s so highly regarded but because he doesn’t turn up to sell them.

It’s his wife I feel for the most in all this, because he clearly couldn’t give a ****!

I want to give a big thank you to Alex and Lesley at the Halifax office for giving me support and guidance when I was struggling to sell my property, and then chasing solicitors etc to get the sale over the line! The sale took many months and they showed great tenacity in progressing things and keeping me informed. Really fabulous service!