Simon Miller & Company Reviews 

413
•
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

Got the house, but last minute pressure tactics over the phone weren't welcome. Red flags in how they sell properties, trying to pry at budget information, etc. A higher sale price means better co... See more

Rated 5 out of 5 stars

I recently purchased a house in July 26; Simon Miller were the seller’s chosen estate agents. As a first-time buyer, I don’t have previous experiences to compare against, however Simon Miller were alw... See more

Rated 5 out of 5 stars

I have dealt with many estate agents over the years and none have measured up to Simon & Miller. Without a doubt the most considerate and supportive agency there is. Particularly the Maidstone branch... See more

Rated 4 out of 5 stars

From first contact with Gemma, Simon's visit, viewings and negotiations through to sales progression with Richard, the team kept us informed all the way. Inevitable frustrations with selling a house... See more

Company replied

Company details

  1. Estate Agents
  2. Estate Agent
  3. Property Consultant

Written by the company

Helping people to find their dream homes in Maidstone, Malling & The Weald


Contact info

4.1

Great

TrustScore 4 out of 5

413 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(413)

6 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Simon and Miller went above and beyond for us

Simon and Miller were amazing throughout our time buying our first home. Not only were they patient and understanding when it came to explaining the process to us, but they were always easy to get in touch with and the various members of the team were always happy to help us. A special thanks must go to our estate agent Mollie who was exceptional. During at what was, at times, a stressful and frustrating process, Mollie went above and beyond on several occasions to process our sale for us and always had our best interests in mind. I would recommend Simon and Miller to anyone looking to buy or sell a home. If you want an estate agents that communicate well, are efficient and put your happiness first, Simon and Miller are the ones for you!

4 July 2021
Unprompted review
Rated 5 out of 5 stars

Extremely impressed - recommend

Extremely impressed and happy with the service from Simon Miller. We bought one of their properties and sold our own property through a different agent - what a difference. We weren't even paying Simon Miller but Jeremy Bancroft kept me informed at all times and kept on top of chasing developments in the chain and got all the problems sorted promptly. He got the whole thing through in 10 weeks from us viewing to completion and moving in - I can honestly say that without his input this wouldn't have happened so quickly. His team were also great. My own agent was unimpressive. Thoroughly recommend Simon Miller for their excellent service.

3 July 2021
Unprompted review
Rated 5 out of 5 stars

This was an emotional move for many…

This was an emotional move for many reasons a fresh start for me and my children and most importantly for my eldest son who was in hospital at the time for 6 months. I had to sell my house immediately to be able to secure and reserve my new home. Wasim filled me with confidence was extremely professional and genuinely caring about my circumstances, I sold my home without it being fully advertised in a week had viewings immediately and was therefore able to buy my house. I can’t thank Wasim enough he kept me completely informed the whole time nothing was too much and I can honestly say it’s been such a smooth process. I’ve been supported from day 1 and throughout Wasim helped to progress the sale through solicitors until exchange. I can’t even begin to say how much I appreciate all they have done. Thank you so much 😊

26 June 2021
Unprompted review
Rated 5 out of 5 stars

Excellent Service and People

From the first contact when we needed a probate valuation to completing a successful sale of the property, Wasim and his team have been professional, efficient and a joy to deal with.
Contact in the early stages was perfect, especially at such a sad time for us and with the service offered ( and executed ) we had no hesitation in choosing Simon Miller to market the property and were very glad we did.

18 June 2021
Unprompted review
Rated 5 out of 5 stars

Excellent professional service from Simon Miller

Simon Miller were instructed to sell my property, from day one they were incredibly professional, kept me updated and sold the property within a week. The conveyancing was spot on with continuous updates and communications. I would recommend Tony, Mollie and the team at Simon Miller to sell and would definitely use them again !! Thank you Simon Miller

14 June 2021
Unprompted review
Rated 5 out of 5 stars

A good Team

Tony Haskins the senior branch partner has a good understanding of the market place and properties in the village, this is a great benefit when marketing a Listed Cottage.
The 3D virtual tour is a must especially in this digital world we now live in.
The complete team in the West Malling office are professional and had a full knowledge of the property and the up-to-date status on viewings, the record keeping systems and procedures must be very thorough.
Tony was willing and took on the task of negotiation that was fully appreciated.

10 June 2021
Unprompted review
Rated 5 out of 5 stars

Thoroughly recommend

Buying or selling a property is just stress and we have done this more times than I care to remember, however Jeremy B and the Bearsted team were fantastic and probably one of the best Estate Agents we have worked with. They worked really hard to help us sell my Mother's house, they priced it absolutely right and got us lots of interest. We found Jeremy to be honest and calm throughout, nothing was too much trouble for him or his team. The mistake was that we didn't use our preferred Solicitor but were advised to use a company through their recommended legal partners who turned out to be everyone's worst nightmare, even SM&Co were appologetic for the referral as they too felt let down by the Solicitor firm. To their absolute credit they went the extra mile to put things right and kept our buyers onside (who also reviewed the company in March!). The buyer's solicitor was not without fault mind you! Eventually the sale went through and everyone was left happy!

9 June 2021
Unprompted review
Rated 5 out of 5 stars

Would like to thank Wasim and the team

Would like to thank Wasim and the team
At Simon Miller king street for selling our property for us straight away.weekly updates from sales Progressor liberty via email which was very professional and we would recommend Wasim and the staff at Simon Miller to anyone looking to seek there property.

5 June 2021
Unprompted review
Rated 5 out of 5 stars

Wasim and the team were professional…

Wasim and the team were professional and efficient throughout. If it wasn’t for the Sales progression team I’ve no doubt it would have taken the independent solicitors another 6 months to complete. Well done to all and for their tenacity. Much appreciated.

5 June 2021
Unprompted review
Rated 5 out of 5 stars

First class service from Wasim and his team

Wasim and his team at your Kings Street branch have well and truly earned their commission on our sale. Not only did they achieve over asking price offers and were happy to accompany all but 2 viewings of which there was a lot ( circa 30) and advised us when things were going wrong during the process.

They kept us informed and myself and my wife felt the selling process was very easy with Simon Miller.

Estate agents get a bad press but Wasim and his team at Simon Miller were excellent, informative and above all honest !!!

Would highly recommend to others.

5 June 2021
Unprompted review
Rated 4 out of 5 stars

Excellent service under the circumstance

Though it took me over 6 months and two different solicitors to finalise the deal, it appeared Simon Miller tried their best under the circumstances.

Though Wasim took my case quite late, I felt that he would have influenced the progress if he had handled it from the start.

6 May 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic Service This is the first review I have ever…

This is the first review I have ever written . I have been so impressed with the service I have received from the staff at the WEST MALLING Branch . Tony Haskins and Chloe Saunders were very professional, patient and always positive. We had a higher than expected number of genuine viewings resulting in a number of offers .They guided us through the entire sales process promptly dealing with all parties concerned. I highly recommend this Company and would definitely use them again

6 May 2021
Unprompted review
Rated 5 out of 5 stars

Paige Dryland at Simon Miller has been AMAZING!

Paige Dryland has been absolutely amazing since taking on our file, I cannot thank her enough for how professional and helpful she has been. We had a lot of complications prior to exchanging and Paige got things sorted straight away! We have now exchanged and are soon to complete and non of this would have happened so smoothly if it wasn’t for Paige! If I ever hear of anyone buying a house through Simon Miller I would 100% recommend to ask for Paige.

29 April 2021
Unprompted review
Rated 5 out of 5 stars

My House Sale Experience With Simon Miller Estate Agents

I switched agents to Simon Miller following a poor experience with another local estate agents. Wasim, the Manager at Simon Miller Barming Office, provided me with confidence from the outset that I would receive a good service and get the price I desired, and he kept to his word. The sale process had a few hiccups, but at any point during this Wasim reassured me and followed through very swiftly on any matters of concern. As the sale progressed and I was passed to another team, Wasim was still available and acted in a truly honest, professional and friendly manner at all times and it was a pleasure dealing with him.

27 April 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look