Simplelifehomes Reviews 

My experience with Simple Life Homes has been extremely disappointing, especially around the end of my tenancy. I moved out of the property on the agreed date, removed all of my belongings, and fulfilled every obligation as a tenant. After leaving, I received no communication whatsoever from Simple Life Homes about returning the keys. There were no instructions, no reminders, and no checkout details provided.

The property was unoccupied the 5th of November 2025.

The property was occupied

Refrain from the false narratives and passive aggressive responses.

You’ve not dealt with the matter efficiently and are incapable of doing so as it seems.

For weeks afterwards, they said nothing. Then, months later in January, they suddenly contacted me asking for the keys and implying that my tenancy had somehow continued simply because the keys had not been returned earlier. This was incredibly unfair, because they never once requested the keys before January or provided any direction on how to return them. A landlord cannot fail to communicate and then blame the tenant for delays caused entirely by their own process.

It is also important to clarify that the keys were left in the postbox of the property the whole time after I moved out. I did not remove them, keep them, or withhold them. They were safely inside the home, fully accessible to Simple Life as soon as they chose to attend the property. For them to imply that my tenancy continued because of the keys is completely unreasonable, especially when they never requested them and they were readily available inside the property from day one.

This situation caused unnecessary stress and felt like an attempt to shift responsibility for their own communication failures onto me. The lack of organisation, delayed responses, and unfair assumptions raise serious concerns about how tenants are treated.

Based on my experience, I cannot recommend Simple Life Homes. Future tenants should be aware of the poor communication and should document everything carefully.

Absolutely Pathetic Service – Avoid Simple Life Homes at All Costs

1. Forced, unfair charges from day one
I was made to accept costs I should never have been responsible for. The garden was already in an awful state when we moved in – barely any grass, full of stones from the previous tenant’s hot tub – yet Simple Life kept insisting it was “tenant responsibility.” I raised this repeatedly during the THREE YEARS we lived there and was ignored every single time.

2. Blamed for the previous tenant’s mess
The last tenant left huge pots and other rubbish in the garden. Somehow, when we moved out, this magically became our problem. Their so-called inventory system is a joke. New property manager, new story, and suddenly we’re paying for things that were never ours.

3. Broken freezer drawers – again blamed on us
We reported from the start that the freezer trays were already broken. Did they listen? Of course not. Move-out time comes and suddenly we’re charged £150 for “damage we caused.” Complete nonsense.

4. Only interested in squeezing more rent
The only thing Simple Life Homes are efficient at is increasing rent every single year without fail, hiding behind their tired “cost of living” excuse. Customer care? Zero. Communication? Non-existent.

5. Last-minute sneaky deductions
After agreeing a final settlement, their accounts team randomly deducted another £60 for “holes in the lounge frame” – something that was already there when we moved in and should have been in THEIR inventory photos. Even when I challenged it, they shrugged it off saying it was too late because I’d already accepted the amount. Absolute chaos between their move-out team and accounts team.

6. Rude, uncaring attitude throughout
No empathy, no willingness to listen, just a company determined to grab as much money as possible from tenants. Dealing with them was exhausting and infuriating.

Final verdict:
Pathetic, pathetic service from start to finish. I would NEVER, in my wildest dreams, recommend Simple Life Homes to anyone. If you value your money and your sanity, stay well away from this company.

Forced, unfair charges from day one
I was made to accept costs I should never have been responsible for. The garden was already in an awful state when we moved in – barely any grass, full of stones from the previous tenant’s hot tub – yet Simple Life kept insisting it was “tenant responsibility.” I raised this repeatedly during the THREE YEARS we lived there and was ignored every single time.

Blamed for the previous tenant’s mess
The last tenant left huge pots and other rubbish in the garden. Somehow, when we moved out, this magically became our problem. Their so-called inventory system is a joke. New property manager, new story, and suddenly we’re paying for things that were never ours.

Broken freezer drawers – again blamed on us
We reported from the start that the freezer trays were already broken. Did they listen? Of course not. Move-out time comes and suddenly we’re charged £150 for “damage we caused.” Complete nonsense.
Only interested in squeezing more rent
The only thing Simple Life Homes are efficient at is increasing rent every single year without fail, hiding behind their tired “cost of living” excuse. Customer care? Zero.
Communication? Non-existent.
Last-minute sneaky deductions
After agreeing a final settlement, their accounts team randomly deducted another £60 for “holes in the lounge frame” – something that was already there when we moved in and should have been in THEIR inventory photos. Even when I challenged it, they shrugged it off saying it was too late because I’d already accepted the amount. Absolute chaos between their move-out team and accounts team.

Rude, uncaring attitude throughout
No empathy, no willingness to listen, just a company determined to grab as much money as possible from tenants. Dealing with them was exhausting and infuriating.

Final verdict:
Pathetic, pathetic service from start to finish. I would NEVER, in my wildest dreams, recommend Simple Life Homes to anyone. If you value your money and your sanity, stay well away from this company.

And just to add simplelife homes are back with their lame excuses. I have the proof of email wherein their moveout team agreed that their account teams made a mistake in adding extra deduction by mistake.

Don't trust their response below i would always rate them a zero star company

Such a shame don't trust them

At the start of the process I was aliasing with a few people until I spoke George and requested if he could be the first point of contact through the remainder of the process, which i can definitely say he kept to his word, he has been absolutely amazing and explained everything thoroughly throughout, can’t fault him at all, highly recommended, so thank you for everything you’ve done, and am looking forward to my new home 10/10 on my opinion

We spoke to such a lovely guy called James who was so accommodating and helpful! He was very patient and very friendly. Really made our experience with the application process so easy and quick! We also met a lovely lady called Emma showing us around the property who was so helpful also. Brilliant company

James is an incredibly helpful person. Whenever I encountered any problem and queries, his professional knowledge is always readily available, and he's always very friendly and willing to assist. That was he helped me change the house from 3 floor to 2 floor because I had a foot injury, and he helped me to solve the system problems to access the link for payment of holding fees. His enthusiasm is truly a treasure to your company.

Very good friendly person understanding your needs and cooperating people especially Paullina

We loved living in our Simple life home, anything that was requested was dealt with efficiently and promptly. We only moved due to buying our own home, I would highly recommend SLH to anyone looking for a long term rental without the worry of being moved on due to reasons out of your control.

Thanks for everything

It would seem that SLH rent to any body regardless of their background.
We have moved to Base Newhall, Harlow Essex
We have recently brought a £500K detached house from Vistry (Countryside) for our retirement. We are in our 70's and thought this would see us out peacefully and quietly. Opposite us are some rentals that Simple Life have housed a known thug. He has 2 of his own spaces and 2 garages but has decided he can park his work van in our visitors space and rammed against our fence. He has put up 2 cameras facing into our property, stares over into our house every 20 minutes while he and his wife chain smoke, let their 5 French Bull dogs out and has converted his garage into a storage unit for his roofing stock, getting the picture. We have tried to contact SLH via phone, voicemaila and online but they have ignored our every attempt. Dominic Brownlee our Estate Manager from SHW Estates says he has contacted them but can't discus the outcome. Vistry the developers say they have contacted SLH but again we aren't told anything. So while my wife's dream is in tatters we are asked to be patient, but for what they haven't managed to do anything in the last month between them all. The lack of management is suspicious and as usual the innocent are being allowed to be abused. This isn't a company I could recommend as a resident.
It's worth noting that we signed covenants and rules that stated:
No work vans other than in your own space.
No additional accessories to be put on the property without consent.
No loutish behaviour.
To mention a few, wouldn't you think that between Vistry & SLH and SHW that something could have been done.
It does make you wonder who is helping who, all I know is it STINKS.
I hope you have better luck with your neighbours but bI wouldn't trust any of these lot.

Unprofessional behavior from start to finish, Their intention was clear, they took advantage of my vulnerability, the fact that I found myself in an unexpected situation and was looking for a solution. They gave me false hope and they spun me around as they pleased . They refused to let me view the property. They forced me to pay a holding deposit £ 260 for the house they chose . I didn't have a choice or the opportunity to inspect the house. I was constantly contacting them, trying to find out what was going on. After a month I found out how the references turned out. They deliberately stalled for time and instead of finding solutions, they looked for excuses. They took advantage of my trust just to make money from fees. I was robbed of £120. They abused my trust and vulnerability.
Honesty has no meaning for this company, they only care about finances. This is how they rob people and this is how they obviously make a living. As soon as I wrote to them that I would publish my experience, they suddenly managed to respond and write back. They wanted the holding deposit immediately but they couldn't return the change from it . It was a long fight .

Simple Life Homes made my move incredibly easy from start to finish. The process was smooth, well organised, and stress-free, which is exactly what you want when moving home. Communication was clear and professional throughout, and everything went as promised. I’d definitely recommend Simple Life Homes to anyone looking for a reliable and straightforward rental experience.

Great company, very effective communication. Whenever there is an issue they send someone to fix it asap.
Highly recommend

I am enjoying everything provided in the house

Every year increasing the rent

after year's of private landlords saying they won't sell, then few year's down they sell very nice to no that won't happen with simple life homes lovely new houses nice areas very pleased.

Been a Simple Life resident for over 6 months now and we love it. Absolutely no complaints, the staff have been responsive with any minor issues we’ve had.

It’s a quiet and peaceful community.
Living here feels like the lush life;calm, comfortable and everything I need.

As a renter coming from London the process was so easy not to mention all the guides and help and support.

Had a meeting at Milby Meadows Nuneaton with the Site Manager Rachel
She was very professional and helpful and seems to be available outside of her hours for help and information.
Rachel is a good asset to the company making you feel comfortable whilst looking around the houses.

One of the biggest thing I love about simple life property management. When you see a house you like and applied for it. They will treat you as just you meaning is just you alone that is on the probably if you didn’t pass the reference check they will put back the house in the market. Unlike other people almost 200 people will view a house which you don’t know if you will get it. Well done simple life keep this system up. System of not allowing 100 people to applied for just one house.