Simpler Wills Reviews 84

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 34 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and ability to make them feel at ease. Many highlight the clear explanations and detailed guidance provided, ensuring a smooth and stress-free process. The service itself is frequently described as excellent, with people appreciating the efficiency, timeliness, and overall ease of the experience. Reviewers often mention feeling no pressure and value the personalized approach taken by the company's representatives.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, professionalism, and... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the ease, efficiency, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The step-by-step process was explained in a very informative and detailed manner. The cost is also quite affordable, with no hidden charges. The service was timely and the transaction was straightforw... See more

Rated 5 out of 5 stars

I had a lovely gentleman called Michael who helped me through this journey and made it a nice and pleasant experience. I have never done this before and was a bit worried but Michael made me at ease r... See more

Rated 5 out of 5 stars

Keith the Will Consultant explained everything clearly and ensured that I understood what we were discussing. Did not feel rushed or under pressure to accept what was being offered. Made me feel tot... See more

Rated 5 out of 5 stars

Overall great experience! Making telephone appointment was easy. Call happened as planned. Not rushed. Rhiannon was knowledgeable and friendly - made the experience as pleasant as writing a will can b... See more


Company details

  1. Legal Services & Government

About Simpler Wills

Written by the company

Providing affordable, accessible Wills for ordinary, hardworking families. We have protected the properties and assets of over 80,000 families for the next generation.

We do not subcontract out our Wills, which are drafted in house and are legally binding.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

84 reviews

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Rated 5 out of 5 stars

Luke was very informative

Luke was very informative, he took time to explain everything and gave me the opportunity to ask as many questions as I wanted. I look forward to speaking with him again.

7 November 2025
Rated 5 out of 5 stars

I had a lovely gentleman called Michael…

I had a lovely gentleman called Michael who helped me through this journey and made it a nice and pleasant experience. I have never done this before and was a bit worried but Michael made me at ease right away and was ever so helpful. I would definitely recommend your company to other people.

1 October 2025
Rated 4 out of 5 stars

Keith was extremely helpful and knowledgeable.

Keith was very informative and reassuring over the service offered. He was easy to talk to and very polite.
I am still waiting for the confirmation email regarding the consultation but other than that, have no queries regarding the experience today.
Thank you Keith

23 September 2025
Unprompted review
Rated 5 out of 5 stars

Very informative and straightforward process!

The step-by-step process was explained in a very informative and detailed manner. The cost is also quite affordable, with no hidden charges. The service was timely and the transaction was straightforward. Keith helped me get started, and Jack guided me through the legal processes, making everything possible. I'm taking control of my future by creating a will. It's not about expecting the worst, but rather preparing for it—a gift to myself and my loved ones.

22 September 2025
Rated 5 out of 5 stars

Geoff

Keith called me he was very helpful and efficient,went out of his way to get me an early appointment.

23 September 2025
Rated 5 out of 5 stars

Overall great experience

Overall great experience! Making telephone appointment was easy. Call happened as planned. Not rushed. Rhiannon was knowledgeable and friendly - made the experience as pleasant as writing a will can be! Will received with everything as discussed.

7 August 2025

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