Simplyasus Reviews 

296
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

This laptop has lasted me 10 years and is still standing. Changed the battery once and that's all the maintenance it has needed. Only now am I having to start looking for a new laptop as I need more u... See more

Rated 5 out of 5 stars

Cannot fault the service provided by SimplyAsus. On line order was despatched the next day and received on a next day service as promised. Laptop arrived in good condition although transit packag... See more

Rated 5 out of 5 stars

Found SimplyAsus after a little surfing. Good price, and in stock. Used the Collect+ delivery option, which worked a treat. Ordered on a Sunday evening, picked it up on the Tuesday. Received regular u... See more

Rated 5 out of 5 stars

This is my 3rd Asus, the other two are still working fine. The last one had a problem with the charging socket which was sorted straight away under warranty. The delivery this time was fantastic, 2 d... See more

Company details

  1. Computer Shop

Information provided by various external sources

ASUS LAPTOPS Buy Cheap Asus in the UK. Laptop Computers, Cheap Notebooks, New Cheap Laptop. Find bargain Laptop Computers for Home or Business - home


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5.0

Excellent

TrustScore 5 out of 5

296 reviews

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5.0

All reviews

(296)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Simply good

Ordered and recieved, on time and A1 condition. The computer is a bit cheap looking but then it is CHEAP, but it is also fun and works out of the box.
I like dealing with firms that include batteries and provide wireless keybroads and mice - rather than getting you to upgrade.
Well done.

7 September 2010
Unprompted review
Rated 1 out of 5 stars

SimplyAsus...

I think this has to rate as one of the worst companies I have dealt with. Ordered a laptop just over a week ago, it was supposedly in stock, after ordering my order details in the login area just sit with the name of the laptop model, no details at all. Contacted them twice and now a 3rd time, over the course of almost a week, no response to any emails, they've taken money from my account, ignored every communication. I absolutely must urge people to give this company a wide berth they are disgusting and do not deserve to be any sort of partner to Asus. AVOID.

6 September 2010
Unprompted review
Rated 3 out of 5 stars

average

bad telephone service...
unexpected item, as not described.

5 September 2010
Unprompted review
Rated 1 out of 5 stars

Rude and unhelpful telephone staff.

I have previously ordered from Simply Asus without issue. I bought a clearance item and the order appeared to be accepted. I later received a text to say that there was a problem with my order. I telephoned and was informed to contact my bank. This was incorrect information. I called again and spoke to a lady who had a terrible attitude. She was unhelpful and I felt I was treated like something on the sole of a shoe. I actually called a sales line and was told to order on the internet. What kind of sales line is that?
I am deeply unsatisfied and appalled by the whole experience. When I finally bought the item no effort was made on the company's part to have the product ready. I was expected to wait all afternoon in Birmingham for a text confirmation that the product was ready for collection. The whole experience left me feeling like a number rather than a person.
I would give SimplyAsus zero out of 5 if that was an option.

4 September 2010
Unprompted review
Rated 5 out of 5 stars

Greaat Service and fast delivery.

Notified of any changes to order status by email, netbook arrived next day, and the one hour delivery slot is a great idea, saves me having to hang around waiting, i can get on with the other things i need to do.

Thanks SimplyAsus!!

30 August 2010
Unprompted review
Rated 5 out of 5 stars

Super fast delivery

I've never ordered a laptop before and had it delivered the next day. Also the courier gives you a one hour delivery slot so that you don't have to wait in all day.
I can't fault this company at all
Would recommend them to friends.

29 August 2010
Unprompted review
Rated 5 out of 5 stars

Bargain and customer friendly company

I have dealth with ebuyer.com, misco and others BUT these guys were the best. Super fast efficient service, great courier company. The product was delivered next day and in nice packaging and as described. Well done and keep up the good work!!!!!

29 August 2010
Unprompted review
Rated 5 out of 5 stars

Superb

Notebook delivered within 24hrs even though I had opted for standard delivery. Price was easily the cheapest for the Notebook's specification. Excellent service.

29 August 2010
Unprompted review
Rated 5 out of 5 stars

Fantastic

Ordered my Asus quite late in the afternoon, using the cheapest method of postage and it arrived two days after in quality packaging. I am very happy with the service and when the time come to purchase more toys i will use simplyasus again.

28 August 2010
Unprompted review
Rated 5 out of 5 stars

Perfecto

Ordered delivered 2 days later, SMS msgs all aling the way, Fantastic G73 Laptop is now mine. Great service guys

28 August 2010
Unprompted review
Rated 5 out of 5 stars

Astonishing service, fast delivery

I got a text message telling me my order was being dealt with, whilst I was still on line paying for it!!! Laptop arrived, in effect next day, as there was a weekend in between. So far product seems fine.

26 August 2010
Unprompted review
Rated 1 out of 5 stars

very poor returns policy

Order was received quickly and promptly however their returns policy is such that if a box is opened then 10% of the price of the item is charged and not refunded. not very impressive for a £1400 laptop that you cannot see or test without having to spend £140.

25 August 2010
Unprompted review
Rated 3 out of 5 stars

Luck of the draw

Perhaps three stars is a little harsh. Computer is great and arrived safely but through some glitch on the ordering page my surname wasn't registered. I was sent an email but I had to phone up to confirm. This meant though I had paid for next day delivery I got it within five days which I could have got for free. The internet security arrived the following day which I thought rather odd.

24 August 2010
Unprompted review
Rated 5 out of 5 stars

VERY FAST FREE DELIVERY

ordered monday morning arrived tuesday afternoon very easy web site and very easy to deal with very polite staff on the sales phone line

23 August 2010
Unprompted review
Rated 5 out of 5 stars

excellent

very happy with my purchase, excellent communication, delivery time arrived when stated. good price.to early to say about customer service as I have not had to use them.very pleased!

23 August 2010
Unprompted review
Rated 5 out of 5 stars

Efficient, fast and great value

Very impressive service. I did have a problem with the laptop supplied, not a simplyasus problem I might add, and the technical supprt team were excellent with the resolution of the situation. I feel confident I can return to simplyasus in the future. Thanks guys!!

23 August 2010
Unprompted review
Rated 5 out of 5 stars

Does what it says on the Tin

1 - Cheapest Price on the Laptop I was after
2 - Delivery Charge was very reasonable
3 - Good communications with the processing and despatch notifications
4 - Was delivered to the HIGHLANDS a day early which is unheard of
5 - Laptop came in perfect condition

Would highly recommend this site as I found the service impeccable. Cheers Guys for a great job.

23 August 2010
Unprompted review

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