Simply Conveyancing Reviews 

5,485
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 424 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and supportive approach, making transactions efficient and well-managed. Many people appreciate the excellent communication, with quick response times and clear updates provided at every step, complemented by an easy-to-use online portal. However, some customers reported dissatisfaction due to significant communication issues, including unanswered emails and a lack of timely updates. These reviewers also cited slow service, delays, and a lack of proactiveness, with some experiencing complications or additional costs from basic errors.

What people talk about most

Staff

People report positive experiences with staff, highlighting their knowledge, helpfulness, and... See more

Service

Customers had positive experiences with service, often highlighting the professionalism, efficiency, and care... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the clear and consistent... See more

Response time

Consumers generally express satisfaction with response times, noting that questions are answered immediately... See more

User experience

Customers consistently note positive experiences with user experience, often describing it as seamless, easy,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Kate Purrington and the team at Somply Conveyancing have processed the sale of our home with efficiency and care to detail. They have kept us well informed, were readily available by phone and were ve... See more

Rated 5 out of 5 stars

Simply Conveyancing have been excellent in every respect of our buying and selling properties. A very personal service from both Munveer Bagrah and Vicki Patel, as well as their supporting staff. Th... See more

Rated 5 out of 5 stars

My experience has been very good and on the whole someone available to speak to quite quickly and they have had the answers to hand immediately. The online portal works well so that all parties can s... See more

Rated 5 out of 5 stars

An excellent experience from start to finish. Communication was good throughout and very timely. Sheera and her colleagues were helpful at all stages through the year it took to sell the property. The... See more


Company details

  1. #35 of 43 best companies in Property lawyer
  2. #46 of 66 best companies in Conveyancer
  3. #66 of 83 best companies in Law firm
  4. #46 of 59 best companies in Lawyer

Information provided by various external sources

Whether buying or selling you will need professional help with the conveyancing – the legal process of moving home. As specialist property lawyers, we will guide you step-by-step through the conveyancing process from start to finish.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

5k reviews

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4.6

All reviews

(5,485)

396 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic service throughout.

Fantastic service throughout.

For what has been a very stressful 8 months, Jayde has been absolutely amazing and so easy to deal with.

We had some frustrating parties to deal with in the sales and purchase process, but I would absolutely recommend Simply Conveyancing, but more specifically Jayde to others in the future.

30 March 2026
Rated 5 out of 5 stars

Seamless Service

I just sold my property and used Simply Conveyancing for the process. My lawyer Lisa and all the staff at simply were very professional, thorough, on the ball, transparent and kept me updated all throughout my sale. I was very impressed as it only took 8 weeks to complete.

I would highly recommend Simply Conveyancing!

27 March 2026
Rated 5 out of 5 stars

Exceptional service

Can't fault any of the service.
Annie is an exceptional person a credit to Simply.
Thank you for helping me make what I wanted to be come a reality possible

27 March 2026
Rated 1 out of 5 stars

The more incompetent the service, the bigger the bill/


Dear Z
I note on the bill that as a result of your firms mistakenly closing the file I paid 745 pounds twice and received a credit of 50(?) pounds.
This needs to be credited urgently.
There is also a fast completion fee. As this has taken nearly three months partly because you closed my file in error then you lost my proof of identity and gifting letter three times. I would suggest this is waived.
There is also a "dealing with a gift" fee. This was also not previously mentioned when J was eagerly trying to sell me on your firm and I specifically asked about this. (Presumably you have phone recordings).
Looking forward to hearing from you.
Kind regards,
Nick

Dear Nick,

Thank you for your email.

Can you confirm if you have received the credit of £50? If you have, this will not need to be reflected on the statement but do let me know and I can speak to our accounts team. With regards to the fast exchange to completion fee, this is not in relation to the time taken to achieve completion. This fee is charged if exchange and completion takes place within 5 days.

The dealing with the gift fee was shown on the additional services list which was provided at the outset.* (If you can see it below, please let me know!)


We will not be able to remove any of the above fees.



Kind regards

Z O
​​​​
Property Lawyer

3,500 pounds in fees for a completely uncontested mortgage free purchase which took them three months.
Can you see why I give them one star?

*Our fees Purchase File set up fee (non-refundable) £199.00
ID verification fee (per name, non-refundable) £39.00
Conveyancing fee £630.00
Leasehold fee £399.00
Mortgage fee £199.00
Completion of land tax form £110.00
Bank transfer fee £55.00
eLodgement fee £40.00
Lawyer checker fee £35.00
Chancel policy arrangement fee £26.50 Inc VAT £2,079.00 Ex VAT £1,732.50

In my case 3,500 pounds and I didn't use a mortgage.

27 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent, would highly recommend

Excellent service from Joseph Fernandes who replied to my emails promptly and kept me updated even when there was not much to say, but at least I knew he was working on my file. All staff were professional and answered the phone promptly. Initial quote was clear and my queries were explained. I have been very happy with everything.

26 March 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding Support and Seamless Home Purchase Experience

Simply Conveyancing played an essential role in helping me secure the purchase of my new home. From start to finish, their professionalism, clarity and attention to detail made the entire process remarkably smooth.

They were consistently responsive, keeping me fully informed at every stage and explaining each step in a way that was easy to understand. Their proactive approach meant potential issues were identified and resolved early, which gave me real peace of mind throughout what can often be a stressful journey.

What stood out was Jayde’s calm, reassuring manner and genuine commitment to ensuring everything went through on time. I always felt I was in safe hands. Thanks to their expertise and dedication, I’m now happily settled in my new home.

I couldn’t recommend them more highly - truly exceptional service!

21 March 2026

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