SimplyFastFoodUK Reviews 8

I have been ordering from them since may 2016 and even had a relationship with their delivery driver covering my area. I faced the same issue with overcharge late last month and called the delivery guy to complain.

He informed me the system was having issues. I wasn't satisfied with that information as a result I emailed the company asking for explanation why I was overcharged.

In their response, they sent me a confirmation document from their "card processor" showing how my payment was flagged and placed in a queue for manual review. As a result of this, order was cancelled as the system rule triggered based on the amount. It didn't make sense to me at first so I took it to my brother in-law who works for a financial institution. He explained that company put this rule in place to prevent scammers using others card to purchase food and avoid chargebacks.

Without this rules, all payment will go through and they might end up in thousands of chargeback every month if not careful.

I just thought I'd share my experience. To be fair, have had few very late deliveries from then since I joined, but I KNOW for sure they deliver food.
Have also tried Jinn in the past, my order came very late. I'm guessing driver shortage...who knows. Anyways, my take.

i ordered a McDonalds take away. total pf £20.04 (be aware of their secret extra charges after you paid it!!)
Order was cancelled and after few days I found out I was overdrawn in my bank account. They have charged me £200.40!!!!
Their contact form on their website doesn't work. I sent an email at INFO email address of their site and I had no reply 2 days now.
I have spoken with my bank to report that,
Be aware as this is a scam website!! avoid it!

scam, charged 208.50 for a 20.85 order that was cancelled. REPORTED TO ACTION FRAUD and called bank who will be returning the money directly from their account

Ordered food on the 8/10/17 at the cost of £22.10 nothing arrive and they have taken £221.00 out of my account TWICE have requested a refund as it is stopping me from using my account ! Very frustrating have been promised a refund but nothing !!
No contact number to talk to anyone !

Ordered food last week and was advised by the website that there were no drivers available and that i wouldnt be charged. Found out today that i was in fact charged for the order!!!

Do not even THINK about ordering from this place. They were unable to take my order of £22.07 as no drivers were around the area. They said they would refund me in full. Having checked my bank balance I realised that they had charged me £220.70!!!!!!! X10 TEN TIMES THE AMOUNT THAT I WAS SUPPOSED TO PAY. I have raised this across multiple channels, STILL waiting for a response. Scam -- please stay away.

Order is over 45mins late. No number to call and also no response from emails or live chat... what a rubbish site!

ordered twice both times nothing driver rang 1st order to say i cant find you so im not coming,
no refund ,customer service is unresponsive. avoid