SimplyHair Reviews 

216
TrustScore 4 out of 5

3.8

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Rated 1 out of 5 stars

The hair extensions I received from Simply Hair SHED EVERYWHERE. I have worn extensions for over 25 years and I know how to care for them. The shedding was out of control - I found hair on absolutel... See more

Company replied

Rated 5 out of 5 stars

Simply gorgeous, makes my foiling so much prettier, super durable & so many to choose from so why not get them all 😂 Not to mention the tools, tint brushes, bowls, balayage boards, clips all matchi... See more

Rated 5 out of 5 stars

As someone who is learning the industry i really wanted to ensure I got some small buisness items. I'm a plus size girl too, so it was important for me to find an apron which is size inclusive, simp... See more

Rated 5 out of 5 stars

Received my I tip hair extensions 2 days ago and from first impression.. wow!! Amazing silky hair that’s thick towards the bottom. Delivery was excellent, arrived when stated using DPD local. I’ve ord... See more

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3.8

Great

TrustScore 4 out of 5

216 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 2 weeks

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3.8

All reviews

(216)

10 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The nano bond hair extensions are…

The nano bond hair extensions are amazing, great quality hair & don’t go weird after a couple washes like a lot of extensions do, the lovely woman who fitted my hair also said she’s never seen such great quality extensions before, I love the feel & I’m very happy with the product, I also bought the brush, shampoo&conditioner, oil & the repair mask, all great & smell really lovely

1 January 2023
Unprompted review
Rated 1 out of 5 stars

No response back from email

No response back from email. Unfortunately I sent an email asking what is going on with the stock and I had no response.
Hair is beautiful but two colours have been put of stock for 6 weeks now and I've had to keep my client waiting. I didn't want to right this but there has even a few times where I've had no response to emails.

6 March 2023
Unprompted review
SimplyHair logo

Reply from SimplyHair

Hi! We're so sorry to hear this, our aim is to always get back to any emails within 24 hours Mon/Fri, we're so sorry to hear this was not this case on this occasion, please feel free to contact us again either via email here - https://help.simplyhair.co.uk/en-US/contact or feel free to message us on social media, we'll be happy to help! 💜

Rated 3 out of 5 stars

Tape extensions

Excellent service but I feel the quality of hair extensions has gone down. Been using strip extensions for over 2 years but now they appear to have less hair and feel a lot thinner and less bulky in comparison to the same product previously. I acknowledge the increase in price due to cost of living going up but felt a bit cheated this time of buying

16 February 2023
Unprompted review
SimplyHair logo

Reply from SimplyHair

We are so sorry to hear this, please reach out to our customer services so that we can take look into this for you. We're happy to help in anyway!

Rated 5 out of 5 stars

mobile hair extensionist

I am a mobile hair extensionist. Simply hair do not compromise the quality of their products while still remaining affordable for all. Great quality hair. Range of colours and lengths.

15 February 2023
Unprompted review
Rated 5 out of 5 stars

The equipment is so well made and it’s…

The equipment is so well made and it’s stunning, I’ve just started out as a self employed hairdresser and choose this equipment as all I’ve heard is good things, I really do recommend them! The pink marble comb is my favourite!

3 February 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely the best for extensions

I’m very glad I found this company. I’ve been buying hair from simply hair for over a year and all the hair has been amazing quality. It makes me feel better to know it’s sourced sustainably. My last order was interrupted by the post office and they went out of their way to send out a new order through a different post to make sure I get it. I’m super grateful!

1 February 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely Amazing

Firstly I was pleased with the website and how easy it is to navigate and use. When my packages arrived I was so happy to see sustainable packages. The products and tools are of high quality and I'm very pleased with my purchase. I made a second purchase too.

9 December 2022
Unprompted review
Rated 4 out of 5 stars

Great hair to deal with

Great hair to deal with, clients are very happy with the quality. Only downside lately is the postage strikes which makes next day delivery not guaranteed, but I just ordered a bit more in advance

22 November 2022
Unprompted review
Rated 1 out of 5 stars

Terrible service waited days for my…

Terrible service waited days for my order to arrive with next day and no response to my messages avoid !! When my order actually came the products were wrong waste of money ..

23 November 2022
Unprompted review

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