Simply Scuba Reviews 

2,292
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I ordered a scuba wetsuit from Simply Scuba. It was delivered promptly and fits well. The was an issue with the labelling which I raised with customer services online. They responded promptly, reassur... See more

Rated 5 out of 5 stars

Speedy delivery, excellent customer service and response time too. We were offered 10% NHS discount which we were really pleased with. Good range of stock available. Our items arrived well-packaged an... See more

Rated 5 out of 5 stars

Excellent service. Ordered Mares travel BCD at 9pm arrived the next day. Product review bids are so good at pointing out little features you may otherwise miss. I have ordered from Simply Scuba on thr... See more

Rated 5 out of 5 stars

This is the way to do shopping when it comes to buy diving equipment. Absolutely first-class service that I have never come across before from any other competitors. If I had to compare to anything... See more

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4.6

Excellent

TrustScore 4.5 out of 5

2k reviews

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4.6

All reviews

(2,292)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service, Fast Delivery👌

I've previously used these guys, and had to return items..they have always been really prompt with refunds.

That's why I'll always use them and there customer service has been 1st class.

19 December 2022
Rated 4 out of 5 stars

Good website

Good website. Prompt delivery but the packaging was fully open when it arrived. I’m amazed that both items were still inside.

16 December 2022
Rated 1 out of 5 stars

Don't Buy From This Company

My wife purchased a dive torch in December 2019 for an upcoming diving trip to the Maldives. Of course, due to Coved the trip had to be cancelled. We finally managed to take the trip in October of this year. The torch was safely stored in its box during the wait, brought out in readiness, charged and packed. The very first dive, to a maximum depth of only 18 metres, the torch flooded and overheated in my wife's BCD pocket before attempting to switch it on. Luckily she noticed the fizzing before it burnt through her BCD and carried the thing for the rest of the dive. It was still too hot to handle after the dive.
The response from Simply Scuba - Sorry but the torch is out of Warrantee???

12 October 2022
Unprompted review
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Reply from Simply Scuba

Hi Michael,

Thank you for your review. We are sorry to hear of this issue.
Please provide us with your order details. A colleague will reach out to offer assistance.

Alex - Customer Experience, SimplyScuba.

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