Simply Scuba Reviews 

2,292
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I ordered a scuba wetsuit from Simply Scuba. It was delivered promptly and fits well. The was an issue with the labelling which I raised with customer services online. They responded promptly, reassur... See more

Rated 5 out of 5 stars

Speedy delivery, excellent customer service and response time too. We were offered 10% NHS discount which we were really pleased with. Good range of stock available. Our items arrived well-packaged an... See more

Rated 5 out of 5 stars

Excellent service. Ordered Mares travel BCD at 9pm arrived the next day. Product review bids are so good at pointing out little features you may otherwise miss. I have ordered from Simply Scuba on thr... See more

Rated 5 out of 5 stars

This is the way to do shopping when it comes to buy diving equipment. Absolutely first-class service that I have never come across before from any other competitors. If I had to compare to anything... See more

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4.6

Excellent

TrustScore 4.5 out of 5

2k reviews

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4.6

All reviews

(2,292)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Poor packaging

The snorkel I bought arrived in an envelope, loosely wrapped inside in brown paper only (no sealed packaging etc). Not very hygienic!

3 November 2022
Simply Scuba logo

Reply from Simply Scuba

Hi Douglas,

Thank you for your review. We are sorry for this inconvenience. We aim to reduce our carbon footprint as much as possible, this means packing out items in boxes or envelopes that fit the order correctly. We do not use any plastic with out packaging.

We apologise for this inconvenience, I have requested a colleague to reach out to you regarding this.

Alex - Customer Experience, Simply Scuba.

Rated 5 out of 5 stars

Great supplier

Had what I wanted at the right price, delivery was very quick and great to see no plastic packaging.
Always my first stop shop for diving supplies.

3 November 2022
Rated 5 out of 5 stars

Brilliant for anything scuba

Being a complete novice I found the subject and product videos for what I was looking for very informative and invaluable when deciding what to buy. The website is extremely easy to use and my purchases arrived quickly. I also found the prices very competitive and the quality excellent. I would definitely recommend Simply Scuba.

25 October 2022
Rated 5 out of 5 stars

As reliable as ever!

Another excellent customer experience. Simply Scuba are as reliable as ever. Best price on the web. Website is so easy to negotiate and the pictures and description of each product is great. My order arrived really quickly (within 2 days) Thank you.

27 October 2022
Rated 5 out of 5 stars

Great product

For the price my expectations of the product were reserved. I was proved wrong! A sturdy change mat and a good size to (plenty of room to faff). Can easily be wiped clean or hung to dry off.
I bought three in total, two as a treat for my swim buddies. I think they will be more than pleased when they receive them.

29 October 2022
Rated 5 out of 5 stars

1st class service

I had been let down by another company and had only 1 day to get my new regs. Simply scuba had my mares regs in stock and arranged delivery before 12 noon the next day. 1st class service, thank you.

24 October 2022
Rated 5 out of 5 stars

This is the way to do shopping online!!!!

This is the way to do shopping when it comes to buy diving equipment. Absolutely first-class service that I have never come across before from any other competitors.
If I had to compare to anything else, it would be Amazon Prime which I Love the most. You can try things and return Hussle free and for free if something doesn't fit and it's all happening lightning fast.
Brilliant.

23 October 2022

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