Superb service from start to finish. Exceeded expectations, with excellent support from local reps. Slight hiccup with rental car - did not have the one we wanted so upgraded us. But did not suit u... See more
Company replied
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Review summary
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We enjoyed a lovely, relaxing stay at Villa HORIZON in Fiscardo area. The villa was beautifully clean, tastefully furnished and un-fussy. We had amazing sea views from the pool terrace and loved wat... See more
Company replied
Fantastic holiday with Simpson Travel to Ithica and will certainly travel with them again. Seamless connections from plane to taxi to boat taxi to hire car. Rep Judith was really helpful with infor... See more
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Have holidayed with Simpsons for last 15yrs, loved Corsica this year. Their personal service both pre departure and in resort is always second to none. Always attentive but also nicely discreet... See more
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Company details
- #94 of 203 best companies in Travel agent
- #8 of 35 best companies in Vacation rental
Written by the company
Simpson Travel is an award winning independent travel company offering handpicked holidays to Portugal, Corsica, Greece, France, Italy, Turkey, Spain and Mallorca.
Simpson Travel
Written by the company
- Knowledge
- The internet has revolutionised travel, but there’s still no substitute for first-hand experience. We visit every one of our properties, so when you speak with our travel specialists, you’ll benefit from their knowledge, tailored to your requirements.
- Service
- Offering expert advice before you travel and a friendly face whenever you might need one on holiday, our service makes your experience effortless. Our ABTOT bonding ensures your money is safe with us and our added ATOL protection for package holidays means you can book with absolute confidence.
- Choice
- With an unrivalled selection of private villas, our own Simpson Hotels, an Adult Only collection plus summer clubs for Tots to Teens, we’re confident that you’ll find the right holiday with us.
Contact info
Oriel House, TW9 1DL, Richmond, United Kingdom
- 020 8392 5858
- enquiries@simpsontravel.com
- www.simpsontravel.com
4.8
Excellent
1k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Reply from Simpson Travel
Dear Guest,
Thank you for your kind feedback! We're so pleased to hear that everything from the arrangements to the service ran smoothly. It’s always our aim to make the whole experience as seamless and enjoyable as possible. We hope to welcome you back again soon!
Warm regards,
Angelina
Customer Service Executive
Simpson Travel
Exceptional travel company
Exceptional travel company. Everything was very well organised. All the team both UK based and on the Greek Island were fantastic. The property was clean, well positioned, private and exactly as described. The concierge was very helpful indeed. Will definitely travel with them again.
4 May 2025
Unprompted review
Reply from Simpson Travel
Dear Russell,
Thank you for your kind words and for taking the time to share your experience. We're so pleased to hear everything was well organised and that both our UK and local teams made a positive impression. It's great to know the property lived up to expectations and that our concierge support was helpful throughout your stay. We truly appreciate your recommendation and look forward to welcoming you on another Simpson holiday again soon!
Warm regards,
Angelina
Customer Service Executive
Simpson Travel
Great holiday with Simpson Travel
Great holiday with Simpson Travel, can’t fault it at all. Will definitely use them again. Beautiful hotel in stunning location.
14 May 2025
Unprompted review
Reply from Simpson Travel
Dear Susan,
Thank you for your lovely feedback! We're delighted to hear you had such a great holiday and that everything met your expectations. It’s wonderful to know you enjoyed the hotel and its stunning location. We look forward to welcoming you again on your next Simpson holiday!
Warm regards,
Angelina
Customer Service Executive
Simpson Travel
Most personal service!
We’ve booked with Simpsons three times now and each time service we have received has been fantastic. The team are so helpful and their insight and knowledge of each area is a real benefit. The service feels very personal to you with info on each accommodation and area you book delivered via the Simpson app. The accommodation we have stayed in has been gorgeous with stunning views and amazing service. The destinations being less touristy and more peaceful. Couldn’t recommend enough! Sarah Harper
26 May 2025
Unprompted review
Reply from Simpson Travel
Dear Guest,
Thank you so much for your continued support and for taking the time to share such kind feedback. We're thrilled to hear that each of your experiences with Simpson Travel has been fantastic and that our team's local knowledge and personal service have made a difference. It's great to know the app, accommodation, and peaceful destinations have all contributed to memorable holidays. Your recommendation means a lot to us, and we can't wait to help you plan your next Simpson holiday!
Warm regards,
Angelina
Customer Service Executive
Simpson Travel
A truly fabulous spot in beautiful…
A truly fabulous spot in beautiful Crete literally on the beach in a very peaceful location and yet within walking distance to a lovely little town. Wonderful staff and service, excellent food and beautiful well maintained grounds and gardens. Each room has a small kitchenette so you can mix self catering with the restaurant to suit. Highly recommended.
14 May 2025
Unprompted review
Reply from Simpson Travel
Drear C King,
Thank you for your wonderful review! We're so pleased to hear you enjoyed the peaceful beachfront location in Crete, as well as the convenience of being close to town. It’s great to know the team, food, and surroundings all helped make your stay special. We're glad the mix of self-catering and restaurant dining worked well for you too. We truly appreciate the recommendation and hope to welcome you back again soon.
Warm regards,
Angelina
Customer Service Executive
Simpson Travel
Perfect Kefalonia
This is our third villa booking with Simpson's. Having returned from Kefalonia the villa and assistance provided by Karen was faultless. Such a reliable travel company is really important when making our holiday bookings. The villa was perfect in every sense, clean, comfortable and very well equipped. Made extra special with the goodies provided on arrival, including the lemons and lavender from Karen's garden.
11 May 2025
Unprompted review
Reply from Simpson Travel
Dear ARL,
Thank you so much for your lovely review and for choosing Simpson Travel for the third time! We're delighted to hear that you had a perfect stay in Kefalonia and that Karen's support, and her thoughtful personal touches, helped make your holiday extra special. We truly appreciate your continued trust and look forward to welcoming you again on your next Simpson holiday!
Warm regards,
Angelina
Customer Service Executive
Simpson Travel
A special holiday to remember
Having just returned from a holiday on Corfu with Simpson Travel we have nothing but praise for the Company and its staff.
11 May 2025
Unprompted review
Reply from Simpson Travel
Dear Jes,
Thank you so much for your kind words. We’re delighted to hear you had such a special holiday in Corfu and truly appreciate your praise for our team. It’s always lovely to know our guests return home feeling so pleased and we hope to welcome you back again very soon on another Simpson holiday!
Warm regards,
Angelina
Customer Service Executive
Simpson Travel
This was honestly the most amazing…
This was honestly the most amazing holiday we've ever had.
We felt so well cared for by the entire team throughout our stay. Ketty was especially wonderful—always in close contact and full of great recommendations for places to visit. Marina, the housekeeper, was fantastic, and she and her partner prepared an incredible meal for a birthday celebration we arranged through Simpsons.
The villa itself was lovely—modern, spotless, and perfectly equipped with everything we needed.
I honestly can’t recommend it enough!
8 May 2025
Unprompted review
Reply from Simpson Travel
Dear Iz,
Thank you so much for your wonderful review.
We’re absolutely thrilled to hear that this was your most amazing holiday yet, that truly means the world to us. It's lovely to know you felt so well cared for by the team, and we'll be sure to pass on your kind words!
We're delighted the birthday celebration was a success and that the villa lived up to your expectations in every way. We look forward to helping you plan your next one!
Warm regards,
Angelina
Customer Service Executive
Simpson Travel
You’ll not be disappointed
Simpson Travel are an exceptional company. We’ve used them for years and have never been disappointed. You may be able to holiday cheaper but not with the attention to detail and level of care and service they give.
13 May 2025
Unprompted review
Reply from Simpson Travel
Dear Kym,
Thank you so much for your kind words and continued loyalty.
We’re truly grateful for your support over the years and delighted to hear that our attention to detail and level of care continue to make a difference to your holidays. It means a great deal to us that you’ve chosen Simpson Travel time and again and we look forward to helping plan more memorable holidays in the future.
Warm regards,
Angelina
Customer Service Executive
Simpson Travel
Simpsons Travel is a company we trust.
Simpsons Travel is a company that needs to be trusted by its customers. My husband and I have found that the holiday accommodation they provide is always reliable and of high quality, and therefore we are very satisfied customers.
21 May 2025
Unprompted review
Reply from Simpson Travel
Dear Dpts,
Thank you so much for your kind words and trust in Simpsons Travel! We're delighted to hear that you and your husband consistently find our holiday accommodation reliable and high quality. Your satisfaction means the world to us, and we look forward to welcoming you on more Simpson holidays in the future!
Warm regards,
Angelina
Customer Service Executive
Simpson Travel
Dreamy location
The quality of the simple accommodation with everything you would need especially the outside decking right over the sea. The location right on the beach with gorgeous scenery and plenty of restaurants. Our representative, Sophie. All were just fabulous.
11 May 2025
Unprompted review
Reply from Simpson Travel
Dear Jo,
Thank you so much for your lovely review! We’re so pleased to hear you enjoyed the dreamy location and the simplicity and comfort of your accommodation, especially the decking over the sea, which really is something special. It’s wonderful to know the beachside setting, local restaurants, and of course our fabulous representative Sophie all helped make your stay so memorable.
We’d be delighted to welcome you back for another relaxing Simpson holiday soon.
Warm regards,
Angelina
Customer Service Executive
Simpson Travel
Simpson Travel did everything well
Simpson Travel did everything well.
Simple really. Their staff, the accommodation and the local knowledge.
An easy, enjoyable holiday and an unforgettable experience.
4 May 2025
Unprompted review
Reply from Simpson Travel
Dear Peter,
We’re delighted to hear that everything came together to make your holiday easy, enjoyable, and truly unforgettable. It’s great to know our team, accommodation, and local knowledge made such a positive impression.
We’d love to welcome you back for another Simpson holiday soon!
Warm regards,
Angelina
Customer Service Executive
Simpson Travel
Just returned from our Simpson Travel Holiday
Just returned from our Simpson Travel holiday to Mallorca. As always the service we received was first class, from pre departure arrangements through concierge service while abroad to our return to the uk. The villa was excellent and the car hire/transfer hassle free. The Loyalty Club Simpson operates is also a great benefit. Looking forward now to our next adventure.
16 May 2025
Unprompted review
Reply from Simpson Travel
Dear Mr Monaghan,
Thank you so much for your kind words and continued support! We’re delighted to hear you had another wonderful holiday with us in Mallorca. It’s great to know that you felt looked after at every part of your experience with us.
We truly value your loyalty over the years and can’t wait to help plan your next Simpson holiday.
Warm regards,
Angelina
Customer Service Executive
Simpson Travel
Attention to detail exceptional
This was our first time with Simpson's and we could not recommend them highly enough. Attention to detail is exceptional, with the choice of holiday centres judged perfectly and the quality of accommodation just right.
11 May 2025
Unprompted review
Reply from Simpson Travel
Dear Nick,
Thank you so much for your kind words and wonderful feedback! We’re thrilled to hear that your first experience with Simpson Travel was so enjoyable. It’s fantastic to know that the attention to detail, choice of destination, and quality of accommodation all met your expectations.
Your high recommendation means a great deal to us, and we hope to welcome you back on more Simpson holidays in the future!
Warm regards,
Angelina
Customer Service Executive
Simpson Travel
FABULOUS HOTEL
FABULOUS HOTEL, location, food, staff, transfer, other guest's all 10/10 ☺️
4 May 2025
Unprompted review
Reply from Simpson Travel
Dear Lyn,
Thank you so much for your lovely review! We’re delighted to hear you had such a wonderful experience, It’s wonderful to know everything came together to make your holiday so special.
We look forward to help you plan your next Simpson holiday.
Warm regards,
Angelina
Customer Service Executive
Simpson Travel
An incredible holiday with Simpson…
An incredible holiday with Simpson Travel for our young family
The attention to detail could not have been better for our young family (children aged 4 and 11 months). Everything from the first day's breakfast, age-appropriate toys in the villa and a rash vest for the kids had been thought about. It made our experience from start to finish a delight and I couldn't recommend Simpson Travel highly enough!
We will definitely return
4 May 2025
Unprompted review
Reply from Simpson Travel
Dear Alison,
Thank you for your glowing review! We’re absolutely delighted to hear that you and your young family had such an incredible holiday with us. It’s great to know that the little touches, helped make your stay so special.
Your kind words and high recommendation mean a lot to us, and we’d be thrilled to welcome you back for another Simpson Travel holiday soon!
Warm regards,
Angelina
Customer Service Executive
Simpson Travel
Great 1st Experience with Simpson Travel
Contact and information from start to finish.
Helpful staff.
Emails with information and reminders to book plane seats etc.
Directions to Villa.
Very easy and responsive rep to contact in Greece.
4 May 2025
Unprompted review
Reply from Simpson Travel
Dear Jane,
Thank you so much for your kind review! We’re delighted to hear that you felt supported every step of the way, from the helpful reminders and clear directions to the ease of contacting our local representative in Greece. It’s great to know everything came together to make your experience smooth and enjoyable.
We hope to welcome you back for another Simpson Travel holiday soon!
Warm regards,
Angelina
Customer Service Executive
Simpson Travel
Outstanding service
Outstanding service, just makes the holiday that bit more relaxing and easy. Highly recommend.
29 April 2025
Unprompted review
Reply from Simpson Travel
Dear Ian,
Thank you so much for your lovely feedback! We're so pleased to hear that our service helped make your holiday even more relaxing and stress-free. Your recommendation means a lot, and we’d be delighted to welcome you back on another Simpson holiday soon!
Warm regards,
Angelina
Customer Service Executive
Simpson Travel
10 Star Rating
Our first trip with Simpsons and will definitely book again . Everything was so well organised especially the transfers . Highly recommend . 10 Star rating from us
4 May 2025
Unprompted review
Reply from Simpson Travel
Dear Roger,
Thank you so much for your fantastic review, and for you wonderful rating! We’re thrilled to hear your first trip with Simpson Travel was such a success. It's great to know everything ran smoothly.
We truly appreciate your recommendation and can’t wait to welcome you back on your next holiday with Simpson Travel.
Warm regards,
Angelina
Customer Service Executive
Simpson Travel
Excellent customer service and support
Excellent service and communication from start to finish making for a very enjoyable holiday experience. First time we have used Simpson Travel and would highly recommended them
11 May 2025
Unprompted review
Reply from Simpson Travel
Dear Simon,
Thank you so much for your kind words. We’re delighted to hear that your first experience with Simpson Travel was such a positive one. It’s great to know our service and communication helped make your holiday so enjoyable, we are committed to providing the highest level of service, and it’s wonderful to know that this is truly appreciated.
Thank you for the recommendation, and we’d love to welcome you back for another Simpson holiday soon!
Warm regards,
Angelina
Customer Service Executive
Simpson Travel
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