These guys are second to none. We called on a Saturday although it’s not open seen a guy around the back working overtime called Phill. He toke a look at the two scratches on front of our brand new d... See more
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I am very happy with my purchase from VW Bridgend. From one phone call they were able to judge which was the best car for me and I reserved it straight away. I collected it a few days later and... See more
Another excellent purchase from Bridgend Audi. I was given clear guidance in making my choice, and kept informed of all updates in relation to my purchase. My car was delivered with no fuss and the ha... See more
From start to finish Martin was excellent from his first email right through to answering my calls and sorting out my Audi Q3 Sportback. I'm really happy with the car and it's growing on me day by day... See more
Company replied
Company details
- #28 of 91 best companies in Car dealer
- #8 of 16 best companies in Car Body Shop
- #23 of 60 best companies in Vehicle Repair
- #14 of 54 best companies in Used car dealer
About Sinclair Group - Bridgend Audi
Written by the company
𝐖𝐞 𝐚𝐫𝐞 𝐒𝐢𝐧𝐜𝐥𝐚𝐢𝐫 𝐆𝐫𝐨𝐮𝐩.
We are proud to be Wales’ largest motor group and proud to be representing a selection of the world’s most prestigious automotive brands: AUDI, BYD, CUPRA, GWM ORA, HYUNDAI, JAGUAR, LAND ROVER, MERCEDES, SEAT, SKODA, VOLKSWAGEN and VOLKSWAGEN COMMERCIAL VEHICLES.
Throughout our over 75 years in business, our valued teams have driven excellence in all that they do.
We have evolved beyond all recognition over the years but we certainly haven't lost sight of our drive to deliver outstanding service to our valued customers at all times, which is something we will steadfastly provide as the Company continues to grow and enjoys future success.
So whether you're looking for a new or quality used car, require expert assistance with the maintenance, servicing or repair of an existing vehicle or seeking genuine manufacturer parts and accessories, you can call upon the Sinclair Group.
Contact info
Tremain Road, CF31 2TZ, Bridgend, Wales, United Kingdom
- 01656 602211
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This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 1 month
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Don’t go here very high turnover of…
Don’t go here very high turnover of staff
In house bullying is going on and been covered up!
Excellent purchase for a quality car
I am very happy with my purchase from VW Bridgend. From one phone call they were able to judge which was the best car for me and I reserved it straight away.
I collected it a few days later and it was in excellent condition for a used car.
This is my second purchase from a VW dealership and I would 100% recommend buying from VW Bridgend,
All the staff were amazing, great customer service, friendly and approachable. Everything was explained clearly about the vehicle, the warranty and the service. I am confident that if I have any further queries, they would be very happy to help.
These guys are second to none
These guys are second to none. We called on a Saturday although it’s not open seen a guy around the back working overtime called Phill.
He toke a look at the two scratches on front of our brand new district green Audi. He explained to us he would only need a ten minute buff as it hasn’t gone through to the paint work. Spoke to John on phone booked it in for today Wednesday the 29 th at 11:00 brought it back to me in the shop it toke them 10 mins. Will definitely be going back in future they were patient professional and you know they love cars and will look after it. Thanks guys you the best!
Never trust a Sinclair's garage
Never trust a Sinclair's garage , period. They ruined the injectors in 2017 during the emissions scandal and now they have fully packed in again and the golf needs to be scrapped . Wasted money on this car , never trust VW either. Sinclair's ignored all attempts to contact them about a separate issue because they couldn't be bothered . I hope they go out of business. VW is dead. Here comes the spin to get out of it, they can't find an email, when I sent 2. Shows how they are in denial.

Reply from Sinclair Group - Bridgend Audi
Your representative Josh was invaluable…
Your representative Josh was invaluable in his knowledge and assistance not only with car performance but also with technical and financial issues.
Sinclair Bridgend - a good place to do business
Sinclair Bridgend always provides me with good service. The staff are always friendly and helpful

Reply from Sinclair Group - Bridgend Audi
Fantastic Customer service
The branch kindly arranged to have a vehicle delivered to me in Bridgend from their Neyland branch. The vehicle was exactly as I'd hoped, and they secured the transaction within a week. James at the branch was lovely to deal with, and very honest.

Reply from Sinclair Group - Bridgend Audi
Another excellent purchase from…
Another excellent purchase from Bridgend Audi. I was given clear guidance in making my choice, and kept informed of all updates in relation to my purchase. My car was delivered with no fuss and the hand over was perfect. All staff I spoke to were helpful and knowledgeable- making the process smooth.
Excellent service at Audi Bridgend
Excellent service at Audi Bridgend. John the salesman listened to what we wanted and found a car to suit our needs. Very quick delivery and kept informed all the way from start to finish.
Everyone is very friendly and helpful…
Everyone is very friendly and helpful including the receptionist and a woman in servicing who is called Alicia, I think.Martin is very good at explaining everything in the new car and is always patient and courteous. These are the reasons why I've returned to yourselves several times.
Excellent service again from Jacob and the…
Excellent service from Jacob and the team at Bridgend Audi.
I had a warning message on my vehicle last night, at 4.30 today I have the car back, sensor replaced and it’s been cleaned beautifully. This isn’t the first time I’ve dealt with the Bridgend branch of Audi, they really do look after the customer.
I would recommend every time thank you all 😊
Fantastic selection of cars and…
Fantastic selection of cars and excellent sales representatives.

Reply from Sinclair Group - Bridgend Audi
Audi did it again!
Martin Nixon is an excellent salesman. He communicated very well with me at every stage of the way and ensured that I purchased the car of my dreams.

Reply from Sinclair Group - Bridgend Audi
I had an excellent experience which…was very positive.
I had an excellent experience which made the whole process very easy. Sales staff sat with me and explained very patiently all the new controls on the vehicle ensuring that I was fully confident with my new car before leaving the showroom.
I was very satisfied with the excellent service I received.

Reply from Sinclair Group - Bridgend Audi
Debbie, New Car…
I am always made to feel welcome & spoiled rotten with coffee & cake. A 100% better experience than Swansea & definitely worth travelling the longer distance. Thank you 💕

Reply from Sinclair Group - Bridgend Audi
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