Purchasing my car was a great experience no pressure sales just good honest advice and information. The staff at Nayland were all very helpful and made the process easy. The car was handed over to me... See more
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Everything was just smooth! Dropped my car off for a gearbox service in the morning and they were done by around 2pm, considering they'd to wait for it to cool down and all. Price was quite reasonable... See more
We went to Sinclair Group in Neyland as their range of vehicles suited us. We looked at a Mercedes Benz B class and thought we would discuss it with Niall the salesman. We were taken by his easy going... See more
Niall made purchasing our car, straight forward and easy. He explained everything in layman's terms and was not your usual pushy salesman. After taking the car for a test drive, he walked around the... See more
Company details
- #26 of 88 best companies in Car dealer
- #8 of 16 best companies in Car Body Shop
- #23 of 60 best companies in Vehicle Repair
- #13 of 54 best companies in Used car dealer
About Sinclair Group - Mercedes-Benz of Neyland
Written by the company
𝐖𝐞 𝐚𝐫𝐞 𝐒𝐢𝐧𝐜𝐥𝐚𝐢𝐫 𝐆𝐫𝐨𝐮𝐩.
We are proud to be Wales’ largest motor group and proud to be representing a selection of the world’s most prestigious automotive brands: AUDI, BYD, CUPRA, GWM ORA, HYUNDAI, JAGUAR, LAND ROVER, MERCEDES, SEAT, SKODA, VOLKSWAGEN and VOLKSWAGEN COMMERCIAL VEHICLES.
Throughout our over 75 years in business, our valued teams have driven excellence in all that they do.
We have evolved beyond all recognition over the years but we certainly haven't lost sight of our drive to deliver outstanding service to our valued customers at all times, which is something we will steadfastly provide as the Company continues to grow and enjoys future success.
So whether you're looking for a new or quality used car, require expert assistance with the maintenance, servicing or repair of an existing vehicle or seeking genuine manufacturer parts and accessories, you can call upon the Sinclair Group.
Contact info
Havenbridge Road, SA73 1QY, Neyland, West Wales, United Kingdom
- 01646 796673
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Replied to 78% of negative reviews
Typically replies within 1 month
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Purchasing my car was a great…
Purchasing my car was a great experience no pressure sales just good honest advice and information.
The staff at Nayland were all very helpful and made the process easy. The car was handed over to me in perfect condition and I'm so pleased.
Everything was just smooth
Everything was just smooth! Dropped my car off for a gearbox service in the morning and they were done by around 2pm, considering they'd to wait for it to cool down and all. Price was quite reasonable as well.
GREAT BOYS!
Top Service
As always, I received 5-Star treatment from Mercedes-Benz, Sinclair Group at Neyland, Pembrokeshire. Highly recommended.
Very efficent and friendly staff
Niall was helpful and clear in advising…
Niall was helpful and clear in advising us on how to proceed.
We went to Sinclair Group in Neyland as their range of vehicles gave us options and choice
We went to Sinclair Group in Neyland as their range of vehicles suited us. We looked at a Mercedes Benz B class and thought we would discuss it with Niall the salesman. We were taken by his easy going manner and friendly attitude. He didn't pressure us at any time which we really appreciated, giving us space and time to consider our choices. We had a choice and we discussed our requirements with him as he showed a considerable knowledge of the products available. When we decided on the car we wanted he was fair with us in his treatment of the negotiation and nothing was forced or demanded. It was a pleasure to deal with a salesman who was accomplished and relaxed and who knew his product.
Prompt and freindly service
My car broke down & was recovered to…
My car broke down & was recovered to Neyland. Work was completed efficiently. I had an issue using Co Pilot to effect payment and there was a noticeable delay in arranging repatriation of my car after payment had been made.
Staff were so friendly helpful and not…
Staff were so friendly helpful and not rushing you to buy anything best salespeople we have dealt with in buying cars every
Fist class service at Mercedes
Very pleasant guys always there to help
I was accompanied by Alan couldn’t ask for more very easy dropped my A35 AMG of for a service and had a curtsy call few hours later for pick up washed and hovered .
Customer service was second to none
Staff very helpful through the whole process.
Excellent service see you soon
Always great service with a smile from…
Always great service with a smile from Nigel and his team.
Recent bodyshop experience was poor
Recent bodyshop experience was poor, customer not kept updated and chase calls not returned. Specifically asked the car was not booked in until they were ready to start the repair, not touched for over a week and then only with insurance company intervention. Total time car off the road two weeks when other bodyshops quoted three days. It's no wonder insurance premiums are so expensive supplying unnessasary hire vehicles for extended periods. Simple professional customer service costs little but counts for so much. Repair okay service lacking
Excellent service
Excellent service, Niall was totaly professional throughout the whole experience, really happy with everything
Simeon and the team at Mercedes were…
Simeon and the team at Mercedes were fantastic from start to finish. The whole buying process was smooth, and Simeon kept me updated throughout.
Nice staff and very helpful
Nice staff and very helpful. Unfortunately they couldn't find the fault my car was suffering from. I took it to our local garage and after a few days and checking online for others with the same issue, they sorted it and very happy with the result.
Excellent
Sinclair Neyland were very efficient. Niall Barrett who handled our purchase was very polite knowledgeable & extremely helpful. Would certainly recommend .
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